Motosu Phoenix Hotel

This hotel is a great relaxing retreat for solo travelers, couples, friends, and families. The onsen is clean and refreshing. The rooms are spacious and clean. The buffet offered had an expansive selection and was filling. Service was excellent however English-speaking is limited. We had no problems using our translation app! It is close to beautiful lakes as well as the Aokigahara forest & caves.

Amenities Kettle didn’t work. Could not be replaced. Heater didn’t work and could not be fixed. We were freezing for days. Got extra blankets and a shoulder shrug. Cleaning I had incredible dust allergy in the room. Could barely breath. That’s doesn’t usually happen unless there’s heaps of dust. Very disturbing. Hotel Overall very run down. As if someone had a great idea and then didn’t finish and/or didn’t maintain. Run down tennis courts. View of my Fuji Can’t really see it. You can from dining room and that is it. Not from lake or anywhere else. So don’t be mislead. Location It’s lovely and quiet. Depends what you want. 20 min from town. Shuttle busses and tourist busses. Just be mindful of time and get day passes or it sums up days. Hotel shuttle to station is free. Shuttle bus Make sure each day the ask when they leave/return. Time changes without warning and if you miss it you have no way back past 6pm. Driver was very nice. Food Was OK. Typical buffet. Not issues. Staff Friendly but barely speaks English. This is he eternally the case, so get Google translate.

很新的温泉酒店，位於本棲湖畔，欣賞富士山美景的好位置，晚餐是自助形式，比較豐盛，交通有點不變，從東京過去坐巴士換2次車，酒店有到本棲巴士站的接駁車。