Simon
18 de diciembre de 2023
I first worked in a Best Western when I was 14, back I the 80s. This one felt like that was the last time it was upgraded.
The bathroom was that dull peach so popular back then, with the fan thick with dust and plenty of black marks from damp being left untouched.
According to the information in the room room service stopped at 10pm, in fact this was around half 8. It smacked of no one taking responsibility for maintaining the day to day running of this hote either through lack of staff or simply the drop in standards so common nowadays, where the customer is no longer king.
Three stars today feels like two stars 30 years ago. A really average hotel charging far too much. The staff I interacted with were fine, it's the leadership that appear to want your money without providing a high quality service.
Very disappointing
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