Valoraciones de Avani Frankfurt City Hotel

Respuesta del alojamiento: Dear Widarti,thank you for your wonderful review! We are thrilled that you enjoyed our convenient location near the train station and that our staff made your stay even more enjoyable. We look forward to welcoming you back for your next trip! Best regards,Daniela - Guest Relations Avani Frankfurt City Hotel

Respuesta del alojamiento: Dear Jidapa,Your review is greatly appreciated. It's delightful to hear that our location served you well, offering easy access to nearby restaurants and shopping places. We're glad you found our rooms to your liking. On the matter of the air conditioning, we acknowledge your comment and it's our constant endeavor to ensure our guests are comfortable throughout their stay. We appreciate you bringing this to our attention.We hope to welcome you back to our hotel, and aim to make your next stay even more enjoyable. Best Regards.MartaRodriguez LealAvani Frankfurt City

Respuesta del alojamiento: Thank you for your feedback! We're thrilled to hear that you enjoyed your 3-night stay with us. It's wonderful to know that Alex made a positive impression with his helpfulness. We take pride in our team's dedication to providing excellent service. We're also glad that you found our location convenient. We hope to welcome you back soon for another great experience! Daniela - Guest relations Avani Frankfurt City Hotel

Respuesta del alojamiento: Dear Faye,Thank you so much for your wonderful feedback and for the 4.5 out of 5 rating! We’re delighted to hear that you enjoyed our location, which made it easy for you to explore the city and travel to the airport and train station. We’re also glad you found the room comfortable, with the comfy bed, decent shower, and the nice touch of the exercise mat. It’s great to know that the coffee in the room and the quiet atmosphere contributed to a good night’s sleep. We truly appreciate your kind words and hope to welcome you back soon!Daniela - Guest Relations

Respuesta del alojamiento: Dear Farah fleury,Thank you very much for having chosen Avani Frankfurt City Hotel for your previous stay in Frankfurt and for taking the time to share your feedback with us. We appreciate your positive comments regarding the location of the hotel. It is my real hope that you choose to create more memories with us whenever your travels bring you back to Frankfurt. With kind regards,Daniela - Guest Relations

Respuesta del alojamiento: Dear M&S, Thank you for your time spent providing your kind words about your recent stay at Avani Frankfurt City Hotel. Glad to see you had a great time with us. It is especially heart-warming to read how much you appreciate our colleagues' kindness and professionalism. It is my real hope that you will visit us soon again. Best Regards,Marta Leal- Guest Relations Manager

Respuesta del alojamiento: Dear guest,Thank you so much for your wonderful review!We are more than happy to know that your stay was fantastic specially with the attentive and friendly attitude of our colleagues. We appreciate your advice about the coffee machine in your room and we will inform our housekeeping manager to improve our services.Kind regards,NH Collection Frankfurt City hotel team

Respuesta del alojamiento: Dear guest,We extremely apologizes for any inconvenience you might experience during your stay and we will inform our team to improve our services. Rest assure that this comments help us to strive for perfection. We look forward to welcome you again very soon!Kind regards,NH Collection Frankfurt City hotel team

Respuesta del alojamiento: Dear guest,Thank you very much for having chosen Avani Frankfurt City Hotel for your previous stay in Frankfurt and for taking the time to share your feedback with us. It was our real pleasure to read your kind words regarding the location of the hotel. On the other hand, we are sorry to learn that you were not fully satisfied with the room facilities. Your remarks will enable us to improve the quality of our offer and services in a matter to satisfies our guests' needs and expectations. Looking forward to welcoming you back to our hotel.Kind regards, Avani Frankfurt City Hotel team