It is rare for me to leave reviews but this time I must. I want to start by saying that the staff, everyone, receives 5 stars. They were all nice and friendly. The hotel itself lacks in all areas - the bed was warped, the pillows were tiny and not comfortable, the bed cover was basically a blanket between two sheets. Overall, very uncomfortable. We were there 3 nights and never had the room done. I had to ask for clean towels. The shower pressure was weak and water didn’t drain. The only option for food after hours was limited to vending machines. The hotel structure needs repairs. I was very disappointed. I can’t imagine Best Western execs would approve.
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