Usuario invitado
6 de abril de 2024
I could not recommend this lovely hotel any higher, truly nothing negative to say about it! Elegant, well-designed, incredibly thoughtful and hard working staff, excellent food and drink in their restaurant, and the LOCATION...it cannot be beaten! We (2 adults, 2 teenagers) stayed for two nights this last March and felt cared for every minute of our stay, from the moment of check in, to seeing our breathtaking room and all the special details/treats/gifts they left for us, to reluctantly checking out, the staff hit it out of the park. Water bottles whenever we requested, extra pillows, help with reservations (even in other towns!), immediate response/fix to a slow shower drain in our kids' bathroom, excellent housekeeping, free little delicious biscotti cookies with espresso (sit outside at one of their tables overlooking the Arno River and with an unbeatable view of Ponte Vecchio bridge), even the shops nearby on their same street are great. This is the sister property to Hotel Lugarno (also fantastic), which is pretty much directly across the river. I personally really enjoyed staying on the same side as the Duomo, the Plaza, and just a TON of great restaurants, shops, and sightseeing. Everything is within a 15 minute walk! The rooms and overall design are a delight--every detail is done with excellence and a lot of thought, it feels more modern but still extremely comfortable when compared to Hotel Lugarno. The River Suite has a small kitchenette, ingeniously built in and tucked behind two large cabinet doors. It was great to have a small fridge, sink and the ability to make our own coffee etc. in the room. Some favorite moments: sitting outside at a table sipping the most perfect espresso we’ve ever had, the breakfast buffet (pastries!!!) each morning, cracking the window open in our room overlooking the river and listening to the sounds of Ponte Vecchio and the bells from the Duomo, pre dinner drinks in the restaurant with my husband (we loved the bar snacks and *****ni!) and our wonderful, comfortable beds each night. They went above and beyond to welcome our family and we are so grateful. Keep up the great work! You cannot go wrong book a few nights here, we can't wait to come back!
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