GunRunner Boutique Hotel

Flawless execution by the Gunrunner staff from beginning to end! The pre-arrival instructions were spot-on. Our room was clean and personalized for us when we arrived (they had left us a gift of wine and a card congratulating us for our wedding anniversary that we were there celebrating - nice touch!). We were staying in Florence to see some of the local sites and restaurants, but the highlight was the Gunrunner bar and many seating areas around the bar. We were able to listen to some live music and just chill. The ambience fit our goal for the weekend. The Gunrunner was a great experience and we look forward to going back!

Comfortable and safe stay at GunRunner! I was able to relax and focus for an upcoming meeting. Will stay again!

Absolutely fantastic! Kaitlynn was soooo helpful.

While the hotel looks nice and trendy that’s about as far as it goes. My wife and I arrived and went to the bar to check in. The barman told us our room name and referred us to the e-mail we had been sent in order to get into it. He then went back to serving drinks and we were left to carry our suitcases up two flights of stairs to our room. The hotel car park was full so we asked where we could park and we were told we could park on the meters outside as ‘they weren’t checked’. We later found there was an additional car park which we used. In the room there were two coat hangers on an open rail, no cupboards and no drawers - not a particular problem for us as we were only staying one night but seems a bit spartan. In the bathroom there was nowhere to hang any towels. It seems to me it’s about style rather than customer comfort or service. Definitely wouldn’t use again.

It was unique, a little hip/funky, beautiful, comfortable and well-situated in the middle of downtown Florence. I note that I could hear the bar and music, but the bar closed around 10:00, when I went to bed. It took a little while to get hot water, but then it was fine. There needs to be better instructions to operate the (useful!) electronic devices & it would help to tell people that registration is at the bar.

It was not very accessible. An elevator would've been nice to help get luggage up to the main level. Also, our room needed an extra mirror in the living space and better lighting. Most of the time there was no one around to ask questions, help, etc. A phone # is nice, but not like having a real person to talk with.

We adored our 2 night stay at The Gunrunner! The downtown Florence location was delightful. Easy to walk about this charming town. The uniqueness of this locally owned boutique hotel was worth the price. Exquisitely comfortable beds! Lovely gathering space that all rooms opened out onto. Rooftop deck was beautiful. Highly recommend!

Awesome boutique hotel in every regard.

NOT ONE COMPLAINT! Not the first complaint! This hotel is top notch! Amazing atmosphere for couple trip or friend trip!