B&B HOTEL Figueira Da Foz

Demasiado barulho de portas a bater noutros quartos, o que mostra que o isolamento sonoro não é o ideal, bem como todos os barulhos da rua são audíveis nos quartos como se as janelas estivessem abertas.

Muito bom o hotel. Ao chegarmos no hotel fomos conduzidos para o quarto sem precisar esperar completar o horário de checkin. Pequeno almoço farto e delicioso. A atendente muito simpática e atenciosa imprimiu as opções de transporte para seguirmos para a próxima cidade.

Um sítio muito bom simples mas acolhedor e numa boa localização para descansar e para aproveitar uns bons passeios há beira mar e pela natureza

¡El hotel estaba cerrado a la hora de llegada!

¡El personal no hablaba inglés! Cuando hicieron una pregunta, hicieron una llamada telefónica. La habitación estaba sucia y rota, en el baño estaban presentes los restos del uso del huésped anterior. Positivo fue buena cama y ubicación.

El Ibis estaba cerrado y por lo tanto la reserva era válida para el Hotel Mercure. En general, la estancia fue genial.

Excelente ubicación, excelente desayuno y personal servicial.

I booked a group sales event. It was challenging bc I had to pre-pay for 1/2 of rooms with cash via a bank transfer. They would not accept credit cards. I asked what would happen if we had less attendees than I’d counted on. They told me not to worry, that I’d receive any reimbursement upon check out. I was owed over 1700 euro. I was NOT paid upon check out. Then I was told that I had to wait for the accounting team to return from holiday. I was not paid then. Then I was told I had to wait until the end of the month. I was also told if I had paid with a card that they would have already done it, (but they wouldn’t allow me to use a card!) As of today, I have not been paid. They also said that I needed to receive my reimbursement in a Portuguese account, despite accepting payment out of an American account. Luckily, I had one. Unluckily, they refused to accept my account info from the internet. So they made me drive to Coimbra to get bank credentials. (Then had another excuse not to pay me.) There have been big wildfires and I drove through one, trying to get to the bank. It was terrifying. It has been 3 weeks. At this point, my emails are not answered and it looks like I will have to sue. The accommodations are fine, but I would strongly recommend against using them for a big group, based on my experience. Waiting for people to return from their holiday to get paid money that is owed?? What??! I waited 3 weeks to write this review, to give them the benefit of the doubt. I’m very disappointed. Maybe this is just the way that people do business in Portugal? I don’t know know but it isn’t good. Seems very unprofessional to me. I will never book a big group with them again, nor with any other Ibis affiliate, based on this experience.

A Place that has space to improve.