darren
13 de diciembre de 2023
I stay here once a month. I have stayed at 5-star, 4-star, 3-star, and no-star hotels. I give this hotel a solid 4-star. The front staff housekeeping (Leah is great! I think they do a great job. All are Megan, Tara...) They will give you that extra blanket!! Both managers are easy to talk to and help you with your needs. I think the front desk is genuinely caring, and I would like to see them take the lead and offer anyone there who needs something...to show that. I think the breakfast is excellent. However, some items, such as the bagels, could be fresher. Also, keep up with the hot items right until breakfast is over. The gym is excellent. If I stay there, I always like the upper floors because I like my blinds open to let the light in. Safe parking. It is a safe area with a mall, restaurants, and much to do in Duluth. Talking to the staff here, there are so many naturals, and some need to understand...this is your job, it is hospitality, you work at a great hotel!! Also, it's December, and there should be a Christmas tree in the lobby!!!! Christmas is HUGE! Getting some staff to help and putting that effort in has to be made for me to give this hotel. That I Love...5 stars. Thanks, Darren from Manitoba
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