Hoteles cerca del Cuevas del Higuerón, Envigado

We stayed one week as I am Colombia and my husband is not and was a little shy to stay at my mothers house around the corner. Picked because of the reviews and location. Room was comfortable, although even if you have your dnd they will come in and turnoff the ac. Fridge never refilled. You have to ask for water at reception but beware if the restaurant is closed they will have none. I’ve travelled extensively and both my husband and I work in hotels. This is the first hotel to ever call you every day at 8:55 am to tell you breakfast is about to end, and if you would like your order brought up. I mean someone else might like that, but we hated it!!! I understand the guy thought he was doing a favor and yes maybe 2 days out of the 7 but Jesus! Don’t do that. Shower comfortable however they don’t have conditioner and you must call down for a blow dryer. Bed was comfortable and we were in the largest suite on the top floor. However the ac is placed in a location where when turned on it blows directly at the bed! It’s impossible to sleep like that as you will need it on blast to cool the room since they have turned it off for you and it’s so directly on you that you will get sick. Now I had three things that have gone missing from my room. One of which was a pink purse. Luckily it was a Nine West purse and not one of my very expensive Gucci purses. This I called the reception on the same day as check out to first ask them if I had left it behind, not only were they very defensive about it but also offensive. The receptionist ( gentleman) said oh you sure you didn’t drop it as i seen you leave with so much stuff. And he also said why would you just bring it up now. Mind you I made this call about one hour after checking out. I said to him because I wanted to make sure it wasn’t in my bag. The purse was placed next to my sneakers which were the exact same color. Now you see I would just think that it got tangled up with the sheets, but one thing occurred which made me think something was not right. On one day, I took the end off the door since the waiter brought up our food. We stayed late in bed watching tv and sleeping. Someone opened our door with no knock. I quickly rushed to see who it was and it was the hotel manager. She said ohhh I’m sorry I didn’t know someone was staying in this room I’m so sorry. Now I work in hotels and know two things. The hotel manger always knows when a guest is in their highest paying room, and hotel managers always knock. Also this was through the middle of our stay. They hotel managers office is directly across from our room. They knew. My bag was also opened and a blue adidas body suit was stolen as well as a pair of white stretchy jeans. I only noticed this maybe two or three days ago when I recalled o had packed them and wanted to wear them. My husband and I were going to return to this hotel due to the convenience, however I never received a call back with a resolution as they said they would.

Un excelente servicio una experiencia súper increíble y la atención de Santiago su amabilidad y carisma fueron el cliché perfecto para estas vacaciones. Sin dejar atrás a Mateo en el área del desayuno, su atención y el saber lo que quería fue maravilloso dos jovenes que son un punto clave para este hotel. Pienso volver y espero que sean ellos que nuevamente nos atiendan. Agradecida.

Excelente hotel, bien ubicado, con habitaciones muy espaciosas. Pero el personal no tiene el mas minimo sentido comun de trato y de procurar una atencion de primera al cliente. Me queda bastante claro sin duda alguna como me ha sucedido en muchos otros hoteles alrededor del munco, que hay un check inn establecido, pero esa regla se puede modificar si llegas despues de haber viajado toda la noche y madrugada, si tengo 3 habitaciones reservadas por 4 noches y se perfectamente que estan desocupadas !!! pero que por ”politica del check inn” no me pueden permitir, ni siquiera una de ellas para darme un baño, cambiarme y seguir con mis actividades programadas. Lo mas que pudieron ofrecerme, es guardarme el elquipaje y esperar a que dieran las 3 pm. Y ºaun asi, presentandome puntualmente en el front desk, aun ”no estaba lista ninguna de las 3” !!!!!! Es perceptible la poca sensatez del personal para poder hacer una excepcion a la rigida hora del check inn. Lametable que la actitud del personal solo se concreta a decir ” no esta disponble aun”, Y supe perfectamente que al menos una habitacion estaba disponible por que es la que me asignaron despues, y estaba contigua a la que tenia mi amiga que se alojaba tambien ahi y que casualmente cuando ella me permitio subir a cambiarme, estaba lista y diponible. Pregunte si me la podrian dar y me dijeron que no, sin explicacion alguna. Y es tambien una acitud muy ”coda” del hotel que solo te dan de obsequio UNA sola botella de agua para consumir, ni aunque sean dos huespedes y mucho menos si son 4 noches, solo es UNA para toda la estancia!!. Los pequeños detalles tambien cuentan mucho. !!! Que mal que estas actitudes opaquen al hotel. Es la peor impresion que me llevo del bello Medellin.

其他多滿意，不管是裝修環境，還是服務態度多很好，唯一不好的地方就是沒有一次性洗漱品，尤其是沒有一次性拖鞋。

What a great experience. We booked a single room up high floors and the experience was amazing. First thing to mention is the check-in experience. Staff made a huge effort to speak Portuguese when I speak Spanish and English perfectly, just to make me feel at home. They gave me a really nice room, with huge windows and a spacious bathroom, as big as the bedroom itself. Breakfast is a bit disappointing but it's something I don't mind. Also we had a half-price beer at the rooftop where you can see everything. I had a great time there, indeed. The hotel is also situated in the best part of the city. Many restaurants, bars, pubs... many options for leisure around.

¡Esta vez, se ha atrapado en el Festival de Flores de Medellín y se ha movido completamente! Medellín es romántico y el espíritu de Medellín es más que el de China debería aprender! El hotel también es como el jardín español, los habitaciones son muy cómodos, el agua de baño es especialmente grande, muy cómoda todos los días, el coche del hotel es también muy conveniente! El personal del hotel lleva un pequeño calzoncillos de Medellín todos los días, ¡muy bonitos alrededor de la seda! ¡Esta vez, Madrelin Flower Festival, vio el respeto de cada industria! ¡Muy amante de Madrelin!

Este hotel, la decoración es muy buena, la higiene es también muy limpia, el servicio es muy bueno, muy entusiasta, el sabor del restaurante del hotel es bueno, la ubicación es muy cómoda, el precio es muy alto, recomendado!

I stayed in a private room with a private bathroom in the secondary building (not the main one). However the two buildings are around the corner from each other and only takes about two mins to walk between them. The main hostel has the rooftop bar that is open late. The secondary building has a rooftop area with the swimming pool but the bar closes early. You have access to both buildings. My room was small but it had a balcony that opened via a glass sliding door so there was lots of light. The bed was comfortable. The bathroom was fine and there were no issues with hot water. The staff were friendly and spoke good english. There are regular organized tours for the city and Comuna 13. It was good to do both tours as the guides also help you to learn how the Metro system works. (which is super handy and it is an excellent transport system). Communal kitchens are good and lots of room in the fridges for your things (unlike other hostels i’ve been to). Hostel is located in a good area with lots of food restaurants, and a large supermarket a short walk away.

Simper errata de quedarme en Movich, por su ubicación, la comida, las habitaciones. Pero esta vez mi experiencia fue distinta, La primera habitación en la que me quede, estaba sucia, los muebles ya decadentes, el espacio donde normalmente esta la refrigeradora, no había. La comida refiriéndome a la cena, parecía comida que se había recalentado. La segunda reservación en la misma semana estuve en una habitación con balcón, la puerta que sale al balcón estaba safada en la parte superior y había que abrirla con cuidado. Aunque los muebles al estar en el exterior se van a ensuciar, estaban con caca de pájaro, limpiamos con wipes desinfectantes y se nos acabo el paquetito que cargábamos. Es una instalación que esta ubicada en un area muy hermosa. En algun momento las habitaciones estaban siempre en excelentes condiciones.