Hoteles cerca del Eilat, Eilat

Me quedé en el hotel entre 17.5 y 21.5. El hotel es obsoleto, la sala de cenas es razonable y la piscina es estándar. Sin embargo, el servicio al cliente es muy pobre. Reservamos una habitación para 2 personas, llegaron dos colaboradores, tuvimos una habitación con una cama doble. Nos dijeron que llamaríamos al servicio de habitaciones y que vinieron y dividieran las camas. Nosotros llamamos, el tipo que llegó dijo que las camas no pueden cambiar porque la base no lo permite en la habitación y si quieres puedes arreglar la cama de sofá como cama - en el mismo espíritu recomendó llamar a la recepción para cambiar nuestra habitación. Fui a la recepción, mencioné la situación, el secretario no podía ayudar y me dirigió al gerente del hotel. Sólo me gritó que no debía venir a ella ni contactarla, La habitación es muy buena, pero no es muy buena. Llamaba al servicio al cliente, dijo que no pagaba menos que cualquier huésped en el hotel, ¿por qué uno de nosotros dormiría en un sofá?? El empleado me dijo que no tenía nada que hacer, le pedí a un jefe que regresara a mí. A la hora de la fiesta, me quedaré en la cama con dos adultos, uno en la cama y otro en un sofá (que no podía abrirse!) para unas vacaciones completas. Otro punto, también puedes llegar- Sala con vistas a los cojines de la garrafa y una llamada de despertamiento a las 7:00 con un camión que viene para evacuarlos.

We had an excellent stay at the Neptune. It is a 5-star hotel, part of the prestigous Dan Hotel chain. Our room had a balcony overlooking the 25 meter heated pool with the Red Sea beyond. The room was a generous size, clean, with an upholstered arm chair that doubles as a spare single bed. The bathroom had a big mirror and a glass-door step in shower. The soap and other amenities were renewed as needed, and fresh, soft towels were provided generously. The curtains completely darkened the room if desired, the room was thoroughly cleaned and the sliding door to the balcony was spotless. The large size double bed was comfy with lots of pillows and a warm coverlet; the closet had adequate shelves and hanging room and extra hangers were provided promptly when requested. Every room has an electric kettle, two glass mugs, bottled mineral water and coffee, tea bags, sugar and sweetener for making hot drinks. There is a small fridge and safe as well. The buffet breakfasts were extraordinary! The dining hall staff were very helpful and willing, and kept the buffet constantly replenished and beautifully presented, not easy with lots of kids helping themselves. In addition to manned espresso machine, the hotel had recently installed two self-service coffee machines, so there was no wait to have a hot drink. The buffet had several fresh salads, as well as cut up vegetables for making your own, and several freshly made salad dressings, olive oil, lemon juice, fresh lemon quarters, and nice touches like bulgar and roasted seeds. Fresh cut citrus fruit rounded out the selection. Two chefs prepared omelets to order with fresh eggs, fresh sliced mushrooms, onions, parsley and grated cheese. Additional warm dishes included scrambled eggs, hard-boiled eggs, mini sliced baked eggplant, fresh pancakes or waffles, baked cakes including delicious warm cheese cake, croissants, borekas, and various specialties like lasagne and fresh pizza. There was always a selection of yogurt, sour cream, cold pudding deserts, as well as fresh cold hotel specialties like malaby and a whipped cream-cheese cake that was heavenly. There was a good selection of sliced hard cheeses, both salty and mild including a great fresh ricotta and white cheeses, like cottage cheese, white cheese with scallions or fresh dill. Tuna chunks, tuna salad, at least two kinds of herring, green and black olives, pickles, halva cubes and every kind of condiment were always available. Cereals included corn flakes, granola and 2 other choices, cold milk and cold chocolate milk on tap, chocolate spread, apricot and strawberry preserves, syrup for pancakes and waffles, in short, just about anything you could possibly want for breakfast. The hotel had many families with children, which resulted in some spills and dropped pancakes, and the dining staff always cleared things up immediately. They kept the buffet looking tempting and fresh at all times even with literally hundreds of diners at o

”I had an exceptional experience at the lounge of the Herods Hotel. The atmosphere was elegant and relaxing, providing the perfect setting to unwind. A special thank you to Irina, the manager, and her assistant Victoria, who went above and beyond to ensure our visit was truly memorable. Their professionalism, warmth, and attention to detail made us feel incredibly welcome. The service was impeccable, and every request was handled with care and a smile. I highly recommend visiting the lounge if you're staying at Herods – it's an experience not to be missed!”

Ziva en la mesa delantera es increíble. Reservé una habitación con piscina. Fue habitación 103. El acceso a la piscina es justo de la habitación, pero no está accesible con discapacidad si lo necesita. La piscina principal es. La casa de baño es un hotel de 2 estrellas, donde se encuentran 2 habitaciones. La casa de baño es muy buena, pero no es muy buena. Mi esposa lo mencionó a Ziva porque no hablo hebreo y ella fue capaz de cambiar nuestra habitación a una que no tiene barrera entre el ducha y el resto del baño y está diseñada para que el agua se desliza en el drenaje, El bufete de desayuno es muy agradable con una estación de omeletas y si quieres llevar comida a tu habitación, te darán una caja. Mi esposa y yo no viajamos a Eliat con frecuencia, pero pensaríamos quedarse aquí otra vez.

Great location ! The stuff are very polite and welcoming We want particular to praise the guy in the front desk - I’m sorry we didn’t catch his name - but he is I think Russian. Every time we asked him for help he was so nice and helpful although sometimes the lobby was very busy. Please make sure he gets this compliment.

We had an extraordinary 3 days 2 nights Shavuot experience, everyone enjoyed every moment. Warm welcome, courtesy, professional service! Clean and equipped rooms The children enjoyed the pools and the facilities, and we all enjoyed the food at a very high level. We got the feeling of VIP guests Many thanks to the reception staff and hotel management, we feel that they are making an effort to provide an exceptional service experience.