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Valoraciones de usuarios
4.1/5
Muy bueno
112 valoración
Para garantizar la autenticidad de las valoraciones mostradas, no calculamos simplemente la media. En su lugar, nos basamos tanto en la credibilidad de la valoración como en la fecha de la estancia para determinar la puntuación final.
Valoraciones reales
Ubicación4.2
Instalaciones4.0
Servicio4.0
Limpieza4.1
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Todos los comentarios(112)
Valoraciones positivas(10)
Valoraciones con fotos/vídeo(3)
Valoraciones negativas(2)
Usuario invitado
2 camas Queen Size, habitación apta para mascotas, no fumadores
Fecha de estancia: ago 2024
Viaje con amigos
9 valoración
4.2/5
Muy bueno
Fecha de publicación: 30 ago 2024
overall it was a good hotel and the location was great. It was nearby to Mcdonald’s and Seafood City!
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6/7
Respuesta del alojamiento: Thanks for the rating and your comments, they are greatly appreciated
Usuario anónimo
Habitación Deluxe con cama grande (para no fumadores)
Fecha de estancia: jul 2024
Parejas
2 valoración
2.2/5
Fecha de publicación: 16 jul 2024
My experience at this hotel was far from satisfactory. After hanging the "Do Not Disturb" sign on the second day, no one came to clean the room for the following days, and the trash was not taken out. The front desk service was poor; the staff was very unwelcoming and less friendly than a random person on the street. The room's facilities were quite outdated and in need of renovation. The only highlight was the breakfast, which was diverse and tasted good. Overall, I would not recommend this hotel.
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Respuesta del alojamiento: I am sorry to read about your most recent stay experience with us. It is not typical of guests to experience such encounters during there stay with us. I have shared your feedback with my team for immediate follow up. I am confident you will see a marked improvement on your next stay with us.
甘少锋
Habitación Deluxe con cama grande (para no fumadores)
Fecha de estancia: jul 2024
Familias
2 valoración
3.0/5
Fecha de publicación: 13 jul 2024
The hotel is very close to the water park, driving about 8 minutes, near the KFC, Walmart, the hotel's breakfast is also not bad, but the facilities are relatively old, like many years ago, the hotel's service in general, just started to check in when I saw to take a lot of luggage no one to help take a little bit of the face of the expressionless.
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Respuesta del alojamiento: Thank you for taking the time in providing your valuable feedback regarding your stay at the Royal Hotel West Edmonton. Although it is never pleasant to hear of any issues on the part of our guests, this feedback does allow us to discover shortcomings and make improvements.
Hoda Hamooni
Habitación con cama grande (para no fumadores)
Fecha de estancia: sep 2024
Parejas
2 valoración
3.7/5
Fecha de publicación: 27 nov 2024
for Second time stay at Royal hotel we had a good and pleasant time.
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Respuesta del alojamiento: Thanks for the review and your comments Hoda, they are greatly appreciated!
Hongbo
Habitación deluxe (2 camas dobles), no fumadores
Fecha de estancia: jun 2023
Familias
2 valoración
4.5/5
Fabuloso
Fecha de publicación: 27 jul 2023
Closed to west Edmonton mall. Nice clean room and friendly staff. Breakfast food was good. Eggs, bacon, sausage, toast, French fries, fresh fruit. Good service during breakfast.
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Respuesta del alojamiento: Thank you for taking the time to tell us about your experience at Royal Hotel West Edmonton, Trademark Collection by Wyndham. It is always a pleasure to receive positive feedback.I will be sharing your survey with my team, who I am certain will be encouraged by the scores. Here at The Trademark Hotel Collection, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
LaiJoe
Habitación deluxe (2 camas dobles), no fumadores
Fecha de estancia: mar 2024
Familias
4 valoración
4.2/5
Muy bueno
Fecha de publicación: 22 mar 2024
Good location and good service
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Respuesta del alojamiento: Thank you for taking the time to tell us about your experience at Royal Hotel West Edmonton, Trademark Collection by Wyndham. It is always a pleasure to receive positive feedback.I will be sharing your survey with my team, who I am certain will be encouraged by the scores. Here at The Trademark Hotel Collection, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
Usuario invitado
Habitación (cama doble extragrande), se permiten mascotas, no fumadores
Fecha de estancia: may 2022
Personas en viajes de negocios
12 valoración
2.7/5
Fecha de publicación: 29 may 2022
No good
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Respuesta del alojamiento: Thank you for taking the time in providing your valuable feedback regarding your stay at the Royal Hotel West Edmonton. Although it is never pleasant to hear of any issues on the part of our guests, this feedback does allow us to discover shortcomings and make improvements.
Usuario invitado
Habitación Deluxe con cama grande (para no fumadores)
Fecha de estancia: jul 2024
Familias
8 valoración
4.2/5
Muy bueno
Fecha de publicación: 15 ago 2024
房間有點暗,中規中矩,離西茂挺近,購物方便
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Respuesta del alojamiento: Thanks for the rating!
Jingsan
Habitación Deluxe con cama grande (para no fumadores)
Fecha de estancia: jul 2024
Personas en viajes de negocios
3 valoración
5.0/5
Excepcional
Fecha de publicación: 4 sep 2024
房間空間大,服務親切
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Respuesta del alojamiento: Thanks for the review and your comments Jingsan, they are greatly appreciated
Smallkwun
Habitación Deluxe con cama grande (para no fumadores)