Minto House

My daughter and I stayed here for 5 nights in September. Lovely little house, in walking distance from the main part of town, plus a bus stop almost directly out front. We had to share a double bed which was fine (though singles are preferable!). The only issue I had with our room was that the shower and loo were both separate to the room (down a hallway). I do believe that all of the other rooms had ensuite bathrooms. My daughter keeps telling me this situation was still far superior to many hostels she stayed in, in Europe recently! 😁

No parking the room was dirty the walls in bad need of decorating. The wardrobe tipped when I opened the door so unable to use it. This was advertised as a bed and breakfast which reflected in the price but has no breakfast on offer. This is the worst place to stay so save your money and go elsewhere.

Booked to stay here in June 2020 through *********** for a wedding. Due to covid the wedding was cancelled so we cancelled the booking. A refund was never given and even questioned a valid reason wasn't provided other than that we could book an alternative date. 2 years on they have ceased correspondence and still no refund. We told them we won't have an alternative date as the couple in question subsequently got married in Canada but apparently that's not good enough. I'm sure it would have been an alright place to stay but we'll never know and certainly won't be recommending them to anyone!

Turned up for my stay on 04th December. The owner turned up, with a confused expression. They, evidently, were not expecting me. Upon showing her my booking reference, she left to 'check the system'. When she returned, she informed me that my booking had been cancelled. Well, this was news to me! I searched my emails, and showed her that I received 2 emails. One for the initial booking, and another, at the end of November 'looking forward to welcoming me'. I was assured the booking had been cancelled. When she checked again, it turned out that she had emailed the wrong address to cancel the booking. Now. I understand that mistakes happen. However. Looking through tripadvisor, I see that this is not the only time that this has happened. Surely, if it's happened before, you do something to stop it happening again. Like request a confirmation email, for instance. Also, at no point during my brief 'stay', in the inner lobby of this establishment, did the hostess acknowledge that she was at fault for this mistake. I know it wouldn't have changed the course of my time in Edinburgh, but at least apologising would've been something. All-in-all. Nice front door, and spacious inner lobby. Service leaves a lot to be desired, however.

We had a lovely stay, our room was clean and comfortable and on a regular bus route to Prince street Edinburgh. On our arrival the hostess was very friendly, welcoming and helpful. Would definitely stay again. P smith