Comfort Inn & Suites Voorhees/Mt. Laurel

The experience was very poor. I wish I could add the pictures that I took of area after area of unmaintained property. The guy who checked us in had dirty clothes on! No one had a uniform, so I had no idea who to really ask for help. The free breakfast was a total joke. Actually, the best thing about the hotel was the waffle iron that actually gave crisp waffles (just don't expect much else). The pool area was crazy looking, however the water was clear. I am quite surprised that Comfort Inn would allow anyone with such poor quality to have a franchise with their name on it. The hotel room itself was visually clean, even though we did have to request a new one immediately because the first room, when we first went up, was unlatched and had someone else's stuff inside. I would like to be contacted by Comfort Inn headquarters to share pictures.

The clerk at checkin said our room number out loud and loudly twice during checkin. There were a group of men sitting in the lobby watching us check in. I was staying with my 17 year old daughter and we both felt very uncomfortable. The breakfast wasn't great. Only powdered creamer or 2% milk for the coffee and the waffles tasted sour so I think the batter had gone bad. The lobby was also quite cold. The clerk had to wear a winter coat while working.

Avoid this hotel. Pictures are no where close to reality. Gym don't exist (bunch of boxes with broken/ripped machines). Pool has mold and is filthy. Staff is not professional at all. Lobby smells horrible. It's not a pet free facility either!

The room And the bed was comfortable but the tv was broken and the shower curtain had holes In it the shower was awful water came out very slow.

This was one of my worst stays in recent times. The staff was so unfriendly and rude. Breakfast was also closed an hour early and no courtesy of even letting us know when they saw us getting there and sitting down.

Staff not very friendly or knowledgeable. Owner was onsite but not friendly at all! Rooms are just ok.. Hotel has a smell in hallways…

The first impression when i first walked in, was very disappointing needles on the floor I asked the front desk. When was the last time you guys sweep outside the front desk said the guy is busy but he’s gonna come now, also a customer was at the front desk yelling There’s blood stain on her bed. The smell of the carpet was unbelievable, the attitude of the staff not good for business. We had to stay two weeks. A few days in there is a rat in the room when we call the front desk they told us I’m sorry, but we have a company to check it out. We’ve been having this problem. He switched us to another room. And the next day another rat got in the second room. I understand you get what you pay for but come on not that bad.

I recently stayed at the Comfort Inn & Suites in Voorhees Township, NJ, from November 16-19, 2023, and I feel forced to share my disappointing experience. There were visible signs of dirt, and garbage and food remnants were scattered around the premises. Due to the hotel's claim of high occupancy, housekeeping services were severely lacking. I had to reuse towels throughout the weekend, and the beds were never refreshed. Garbage, both inside and outside my room, remained untouched for days, creating an unpleasant environment. A party on the same floor persisted throughout the weekend, and complaints to the front desk about the loud music were dismissed, citing that the hotel had been rented for the event. The breakfast experience was bad, with a significant delay in replacing coffee creamer. Attempts to address these issues with the front desk were met with unprofessional behavior, including an employee being on a personal call for an extended period. My stay was far from comfortable. The overall lack of cleanliness, inefficient services, and disregard for guests' comfort made it a regrettable experience. I would not recommend this hotel to others and hope that the management takes steps to address these issues for future guests

It was a nice, new, clean, basic hotel for your needs. Just be prepared to pay a 50 dollar fee upfront just in case you damage the room.