Oaks Melbourne on Lonsdale Suites

硬件應該是比悉尼住的新，但是軟件太差了，住的03室，旁邊是垃圾房（02和03室中間就是垃圾房）就是因為這個，房間裏一直有飛蟲，每天都要可以打死很多衹. 入住期間是沒有任何清潔服務的，下午7點後如果要更換浴巾，拿垃圾袋什麼都就要去前台自取了，房間裏有免費洗衣粉一包，如果還需要的話就是2刀一包，並且洗衣機上沒有任何notice，這個在悉尼同一家酒店是每天免費補充的，我很不理解，同一家連鎖，為什麼墨爾本的這家可以這麼差…. 我住的這間洗衣機門應該是壞的，上面貼着handle壞了要賠100刀，however，第一次開handle就掉下來了….我驚了一身汗，立馬找他們來看，後來也不了了之，謝天謝地至少不要賠100刀….

I travel as family of 5 people with kids. Surprisingly clean big room with 2 bed room. Comfy beds. Large weardrobe. Spacious living room, and perfect kitchen and balcony. Downstairs have mini market, At the back is China Town area.. Basically easy for foodies and quiet area. But, WiFi is bad 😓, cannot work online. And the lift is on maintenance for couple of months, so we need to queue up. Overall is great.. Will surely comeback 🙏😁

Good location and convenient , i wil be back next time for sure

The staff was not very forthcoming and the furniture should definitely be updated. Cleanliness is also not the best but location is very convenient.

We had a rocky start to the apartment - booked the 2 bedroom for 4 adults for 2 nights. One of the bedrooms was locked when we checked in, had to call reception to get them to unlock it. Once it was unlocked, there was an issue with the aircon where it would switched off after turning on. Reception came upstairs and changed the battery but then told me to “use my fingernails and press hard on the on/off button”. Then the 2nd day, one of our card readers stopped working so we had to go down to reception again and get them to recode the card.. all of sudden the fire alarm went off so we had to evacuate and walk down 10 levels of stairs only to find out the alarm went off because some guests microwaved popcorn which set off the alarm. Reception staff didn’t even inform us on when to go back inside - had to rely on the fire brigade people. There are advantages to this place though - this is a carpark that you can park your car overnight for $38 per night, has basic amenities, wifi, balcony and tv. Easy walk to Chinatown, Melb central and QV. Hotel is situated on the quieter side of CBD. Would stay again however don’t expect top notch service as there is no daily housekeeping and reception staff service is average.

Great choice for a family trip! Nice kitchen with all cutlery and amenities a/v, including microwave, large oven and dishwasher, clothes washing machine, etc. Also, they are all in good conditions!

Very convenient location and room is spacious. We will stay again in next trip.

Good location. Room was basic and has what it needs. Would appreciate if they can provide toothbrush and toothpaste in the future! And the air conditioning was not quiet/silent

Booking thru Trip, but somehow it was not reflected on check in, had to wait for awhile for it to get sorted, but nevertheless, the place is spacious and clean 👌🏼