Days Inn & Suites by Wyndham York

WORK STAFF WAS TOO WASN'T RESPECTFUL WITH CUSTOMERS, YELLING AT PEOPLE, ETC. DON'T STAY THERE NO MORE! TERRIBLE CUSTOMER SERVICE!!!

We were forced to book this hotel last minute because of a huge lacrosse tournament that used up all of the hotels in the area. We needed it for 7 hours as we checked in late. This property was disgusting. The pictures are inaccurate, the ratings should be zero. Bathroom dirty, floors dirty, walls dirty, beds dirty. We slept in our car in another area.

Second time here first time was good newly renovated room but this time room was dirty bathroom door broken holes in walls the room was just gross will not be staying again

Room appeared clean but the floor was filthy. Our feet were black from walking across the room. The room did not have a hair dryer.

Room was dirty , had holes in sheets and roaches in the bathroom. Made this aware to desk clerk and she refused to change room. We had to leave and go to another Hotel with no refun

Stayed for 5 nights. Was pleasantly surprised. However, when I went to extend my stay by two days, I did so by going through the hotel itself. I paid 2/3 of what it cost me for 5 nights for 2. That’s on me though. I enjoyed the experience, room was nice but the toilet leaked from the base. (Nothing too bad)

The bed and bathroom were clean. The AC didn't work, the door didn't close tightly, I have to cover it with a towel so no one could look in.. You get what you pay for. I am not upset.

After checking into our room and a brief inspection of the room we discovered that the TV had limited channels that kept freezing up. My husband spoke with the desk clerk, and she explained that he had to pull out the microwave from the wall and reset the TV box behind the microwave. He tried this a couple times without success. When he went back down to discuss it further, she checked the TV in the breakfast room and said it should be fine, then instructed him not to come down again, rather call her if there’s still an issue. We let the issue slide. Further problems with the room were mold on the bathroom ceiling, no knob on the bathroom door, patchwork on the wall where there should have been some sort of towel rack. There was no place to hang clothes accept, three pegs on the bedroom wall. Now, we get to the fun part: At 11:00pm a car trying to park ran into a pillar which supported the 2nd floor balcony, and the door of their room. Chaos followed with police, a fire truck, and hotel personnel. That lasted for about an hour. We assumed things would calm down hoping we could get some sleep, however, the noise continued. Guests of the hotel continued to loiter outside the rooms talking, laughing, and yelling until 3:00am. There is no security on the premises, and our overall perception is that the management shows no interest in customer service or maintaining a safe updated property. The whole experience was rather sketchy. We wouldn’t stay here again.