Country Inn & Suites by Radisson, Duluth North, MN

The hotel was good location, clean and the room is large and cool .

All around great place to stay! Well maintained, friendly staff, fresh breakfast with many options and free parking. We will be back.

The pool and hot tub were closed, the only reasons we booked at this hotel. Our room was filthy, and the front desk worker was less than friendly. We had stayed her several times in the past, but it is no longer maintained like it used to be. It was a throughly dispointing stay.

At first look it was great till We had bed bugs in are room. Then other room the bathroom sink was flooded and faucets was broken. The staff thats was there move us and said the manager was going to talk to us NEVER seen him. The pool and the hot were out of order. The breakfast they said they had was gone staff could keep up too many people and not enough food.

Unfortunately one of the main reasons I booked this hotel was to relax in the hot tub but it was closed

We booked this hotel because of the water slide however when we got there we found out it was out of order and had been for a month. Needless to say we had a very disappointed child.

We arrived on June 28th and had booked early (some time in April) since we needed a room for 9 nights. We booked this place because it had a water slide. When we arrived we found out the water slide wasn’t working and the only folks who could get a discount were those who booked after May 13th when it stopped working. Huh? We asked once during our stay for the room to be cleaned and it was never cleaned. We had to go and get toilet paper, Kleenex and clean towels from the front desk. We emptied our own trash even on the day we asked for the room to be cleaned. The free breakfast is mediocre at best and the coffee is like hot water so we started going to Casa Latte up the street and Kwik Stop since we couldn’t stand it and only ate the breakfast twice. Very poor customer service. We left our phone number for the general manager to call us about the room discount and they completely ignored our request. We won’t ever be staying here again. We will try Holiday Inn and Express nex time.

I would never recommend this hotel to anyone. I was extremely disappointed with my stay here. For our 5 night stay we received NO housekeeping at all, even after specifically requesting housekeeping 3 days in a row. On the 3rd request they asked if our do not disturb sign was out and at no point during our stay did we put out the do not disturb sign. On our 3rd day we ran out of body wash and when I requested body wash at the front desk, we were told to use the shampoo because they didn’t have any body wash to provide. Shampoo and body wash are not interchangeable. If there is no housekeeping (supposed to happen at least every 3 days according to the front desk, however listed as daily on *******) please provide more than one towel hook. I appreciate trying to be green but allow the guests to reasonably reuse towels. Additionally, I question the quality of the vacuums they use, not only were there hairs everywhere, we found a red pill on the ground and sunflower seed shells as well. Maybe they don’t vacuum in between guests. Finally, the slide that is prominent on both ******* and this hotel’s website pictures was inoperable for the whole stay. A sign on the front desk says it will be closed from May through September 1st and that their website and related websites were updated with this information. On inspection, ******* only mentioned that one pool was closed, no information on the slide other than in reviews. Remove the picture if it is not available.

Clean hotel with a good breakfast and friendly staff. Our room was freshly remodeled and the beds were comfortable.