Valoraciones de Avani Ibn Battuta Dubai Hotel

Respuesta del alojamiento: Querido nuestro invitado.¡Gracias por tu brillante reseña! Estamos encantados de saber que le encanta nuestro hotel y aprecia nuestros servicios de 5 estrellas y precios asequibles. También nos complace que nuestra conveniente ubicación cerca de la estación de autobuses y al lado del centro comercial haya contribuido a su experiencia positiva. ¡Esperamos poder darle la bienvenida de vuelta pronto!¡Muchas gracias!Bassem ShahenGerente de Servicio

Respuesta del alojamiento: Estimado invitado valorado,Gracias por dejar una revisión de 5 estrellas, esperamos darle la bienvenida nuevamente pronto.Saludos amables,Gerencia del hotel

Respuesta del alojamiento: Dear Rocky201,Thank you for your amazing feedback. We're thrilled to hear you enjoyed the room, location, and the unique experience of the big screen by the pool. We’re so glad everything met your expectations. We hope to welcome you back soon for another great stay.Sincerely,Maya - Duty Manager

Respuesta del alojamiento: Dear izzettin,Thank you for taking the time to share your feedback. We’re pleased to hear you found our hotel satisfactory, but we sincerely apologize for the behavior you encountered from some staff members. After reviewing your concerns, we understand that there was an extension request that we were unable to accommodate due to high occupancy. This is certainly not the standard we aim for in responding to our guests, and we appreciate you bringing it to our attention. We take these matters seriously and will address them with our team to ensure improved service in the future. Your input is invaluable in helping us enhance the guest experience, and we hope to have the opportunity to serve you better on your next visit. Sincerely,Maya - Duty Manager

Respuesta del alojamiento: Dear Islam Motawea,Thank you so much for your wonderful review. We're thrilled to hear that you had an amazing stay and appreciated our great connections to the city center and airport. It's also great to know you enjoyed the mall next door and our team's efforts to make your anniversary special. We’re so glad we could make your stay memorable with early check-in, late check-out, and luggage storage. We can’t wait to welcome you back for another unforgettable experience.Sincerely,Maya - Duty Manager

Respuesta del alojamiento: Dear Chi Wai Dicky,Thank you so much for your review. We’re delighted to hear that you had a positive experience with our front desk team – they truly appreciate your kind words. We're also glad you found the location convenient, with the nearby mall, and metro station, and parking. We do, however, apologize for the experience you had with the restaurant staff. Your feedback is important to us, and we’ll make sure to address this with the team to ensure a more consistent level of service. Thank you again for your comments, and we look forward to welcoming you back soon.Sincerely,Maya - Duty Manager

Respuesta del alojamiento: Dear Guest,Thank you for taking the time to leave us a review, we appreciate your perfect rating. Look forward to your return.Sincerely,Maya - Duty Manager

Respuesta del alojamiento: Dear Guest,Thank you so much for your awesome review. We're so happy to hear that you enjoyed the room and had a great experience. We hope to welcome you back for another fantastic stay soon.Sincerely,Maya - Duty Manager

Respuesta del alojamiento: Dear Neesha Visvirnathan,We appreciate your feedback. It's fantastic to hear that you enjoyed our convenient location near the mall and metro, as well as our clean and spacious rooms. Providing a comfortable and convenient experience for our guests is always our top priority. We look forward to hosting you again in the future.Sincerely,Maya OmbuhDuty Manager

Respuesta del alojamiento: Dear Weng Thim,Thank you for sharing your experience. We're delighted to hear that your four-night stay at Avani Ibn Battuta Dubai Hotel was a serene escape filled with comfort and exceptional service. We apologize for the minor hiccup during check-in but are glad we could promptly resolve it and even upgrade your room to a stunning pool view. It's fantastic to know that you found the bed incredibly comfortable and that our front desk personnel ensured a seamless experience. We're thrilled that your time with us was exceptional, offering unmatched comfort and hospitality. We look forward to welcoming you back for another memorable stay.Sincerely,Maya OmbuhDuty Manager

Respuesta del alojamiento: Dear VenzAva, Thank you for taking the time to share your recent experience and we appreciate your feedback. Again, Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best Regards,Ian Danel GabutFront Office Supervisor

Respuesta del alojamiento: Dear NearAndFar,Thank you for sharing your feedback. We're pleased to hear you found our location convenient for accessing the Dubai metro and the Abu Dhabi airport bus stop. Your comments about our clean rooms are greatly appreciated. We apologize for not meeting your expectations with our breakfast and will take your feedback into consideration for improvements. We hope to welcome you back for a more enjoyable stay.Sincerely,Maya OmbuhDuty Manager

Respuesta del alojamiento: Dear Shabana,Thank you for your loyal patronage and for sharing your positive experience. We're thrilled to hear that you've found our hotel to have an excellent location, great value for money, and exceptional customer service. We look forward to continuing to provide you with excellent stays in the future.Sincerely,Maya OmbuhDuty Manager

Respuesta del alojamiento: Dear Clo Leo, We're delighted you had a great experience with our excellent location next to the mall, in front of the Metro station, and near the Abu Dhabi bus terminal. We are also delighted that our staff and amenities were to your liking. We look forward to your return. Thank you for choosing our hotel! Many Thanks! Mohamed Amer, Director of Operations.