"Just came home from a super stay at this hotel, the room was small but spotlessly clean, with a comfy bed and a shower that worked, Justin is the perfect host friendly and invested in his guests needs, breakfast was a great start to the day lots of choice and freshly cooked hot stuff was delicious, location was perfect right on the promenade 30 second walk, the lift is tiny and very quirky but does what it needs to do , would definitely reccomend this lovely wee tradional B&B"

"Primera vez de estancia en la OIM y la Comisión  Defo será devuelto  Gracias 🙏🏼"

"Habitación agradable cerca del centro. Solo limpian cuando se lo pides específicamente; no nos molestó."

"I extended my stay as my flight was delayed stay there good and very helpful"

"The breakfast was delicious and the environment was nice."

"El hotel es un hotel muy bonito, con vistas impresionantes, muy limpio y muy tranquilo, perfecto para las familias. Las habitaciones y las puertas delanteras son sin claves y operadas por códigos que no es un problema, sólo toma una foto de la carta de bienvenida en su teléfono antes de salir. El hotel no tiene un restaurante ni un bar, pero hay un lindo lugar a la puerta de la cena (incluido el desayuno)."

"Real let down took 3 room moves to find a room that was fit for occupation"

"Very disappointing and misleading. My unfortunate experience is almost identical to Lois C’s September 2022. For many years I wanted to see the Manx Grand Prix on the IOM and coming from Australia this was going to be a major event for me. So after much research on the web I booked accommodation at Arrandale House Hotel on the IOM through Lauren and paid a deposit of £495 in November 2019 for 25-31 August 2020. Covid put an end to that , international travel was finished and the MGP was also finished for two years. As it was beyond my control I sought a refund of my deposit in May 2020, this wasn’t forthcoming and after a number of emails I was offered a 50% discount on my next booking given by Rose and described as “a gesture of goodwill “ , this I thought was better than nothing but of course it meant I had to rebook at Arrandale. In 2022 people were travelling again, so in February 2023 I naively rebooked Arrandale House to use my 50% credit so I could continue with my hope to witness the MANX GRAND PRIX in August. After explaining to the receptionist ( Scott) I had a credit that could be verified by the emails , he didn’t want to know about it or wish to follow this up. So again I naively paid the full deposit thinking that I would sort this small problem out when I got there in person with the email proofs in black and white on paper. They also wanted payment in full before I arrived, another red flag! When I finally met Scott, he was ever so pleasant but was simply dismissive of my claims and said that it was too long ago and that was that! Covid cost everyone, people lost wages , jobs , businesses, and sadly many lost their lives, Arrandale didn’t seem to lose anything at least from me , they got my initial deposit and then another accommodation fee , having promised in writing something different. I naively believed this. Accommodation report, the good and not so good ! The Good The position is very good. The unit was recently painted. The floor coverings were also new. The Not So Good All the fittings, taps and the like were well past their use by date. We booked two bedrooms and got one bedroom, with a sofa bed in the living room. The kitchen couldn’t fit the table, so it was in the living room, which was now a bed room. The kitchen utensils seemed to have come from a car boot sale . All old, in poor condition, and not matching. The kitchen floor had a one inch “ bounce”. The TV didn’t work as it wasn’t connected to the aerial ( now in a “ bedroom “ anyway ). We spent 5 weeks travelling around the UK and had a wonderful time and stayed at some great places , l have to say this definitely wasn’t one of them. "

"The hotel is very dated but clean. Shower was amazing ! Room was spacious with a separate dressing room. The out look from the windows wasn't good. We overlooked more windows on one side and a rock face on the other. There's a very small lift upto the rooms but steps upto the front door. It's a long walk to amenities. Plus we were doing the Manx Rally and talking to other competitors, we paid twice as much for the accommodation with NO breakfast, we're they paid less and got breakfast. There is a restaurant and bar in the hotel but it was never open for the duration of our stay."