Le Belhamy Beach Resort & Spa, Hoi An

Great resort. Surrounding by lots of Coconut trees with authentic villas. Staffs are very friendly and the owners are lovely. Quick place. We visited several time and we were never disappointed. Best quality price report. Absolutely recommended

Do not book this hotel. Bookings.com should remove it as it is derelict, unsafe and not as per the advertising. There are no staff, buildings are mostly derelict, only a couple of rooms are open, no bar, no other facilities, we were unable to find a receptionist for approximately 30 mins- we think a local person was woken when we arrived. I was electrocuted in the outdoor shower. In the rooms that were open, Air-conditioning only worked in a 2 out of four bedrooms, fridge did not work, no maintenance had been done for some time. Wood rotting around pool area. It seems local people were living within the resort area in shanty houses. The staff did not seem surprised when we told them we were leaving and found alternate accommodation. This was extremely disappointing but most of all unsafe for our children.

We booked this property based on the beautiful photos and the photos were clearly old or misrepresented. Whilst the staff were kind enough to upgrade our booking, the. 'Private pool' was greenn / orange. The main pools were all calsified and my kids and husand all sustained minor abrasions from these, the equipment was all well past broken and damaged and dangerous and no other guests were staying at this place. Whilst with some TLC this place has amazing potential, for family's, in it's current state, I would say this s downright dangerous which was very disappointing.

Very unhappy, Very old and run down, like a ghost town. Bar was not cleaned or filled even though it was new year eve. Another couple arrived and left straight away ( they were at the same hotel we went too) We checked in and than ended up booking another hotel. Certainly isn’t a four star accomdation.

Run down and dirty. Poorly maintained everything is broken and not working. Beach littered with rubbish. Upon arrival we decided not to stay due to safety concerns. Now hotel will not refund or communicate with us at all. Poor treatment of tourists. If they want to get their resort back to good hotel they need to be respectful of guests. Be warned if you stay here you will be dissatisfied. Claims to be 4 star but lucky to be 2star at present. I understand it’s been hard since coronavirus but don’t mislead guests on the condition of the property. Exposed wires, broken floors, tv not working, refrigerator not working, telephone not working. Not cleaned well. Everything rusty. Pool dirty. Really poor condition overall. Despite several emails and calls the manager will not reply.

Hotel facilities runs down badly (presumably over Covid) but minimal work put in to reopening to a reasonable standard. Lawns half dead, gardens dirty, recreation equipment dirty and dilapidated (table tennis, pool etc), pools looks dirty with lots of leaves, literally zero staff at pool bar or restaurant (away from breakfast), no music, no guests so no atmosphere. We battled our way to get a drink and bowl of chips from pool bar our first afternoon - took an hour from staff who were trying best but had no training or English. And because 2.5km from Am Bang beach are basically trapped there. We were looking for a relaxing resort to chill out in midway in our 2 week sightseeing trip through Vietnam. We ended up sleeping there but relaxing at various beachside restaurants in Am Bang beach where there was more atmosphere than the ghost town. On the positive side rooms were large and well cleaned and the aircon worked well so the room was comfortable. And the staff tried hard. Only two had English to a workable standard. But given the isolated location and how far out of Hoi An, I was expecting well maintained grounds and a resort atmosphere. So instead we had the cost and inconvenience (at times could take 20+ minutes for taxi/Geab I suspect due to property’s remote location) of taxis to go somewhere less depressing. It seems they are trying to get tourist $$ in to fund the restoration of the property (rather than investing upfront). This is dishonest, and seems like it is not working as we saw 1-3 other guest groups per day in a 100+ room resort - they may well be in a terminal spiral down. I have never been to a resort like this with so few staff, so few guests and so poorly maintained (labour is usually cheap enough that gardens and facilities are spotless). SO DISAPPOINTED - please learn from our experience (until genuine reviews get better, which feels like will be months away).