Usuario invitado
18 de diciembre de 2023
During the check in, the front desk person did not provide any information about the formalities and rules viz. 24 hours check out during check out, the hotel said, i have to pay additional charges of 1 day's room rent since i was checking out 3 hours late from the time of check in. When countered, the staff said it is the problem with their billing software and that is why i have pay full rent. Secondly, i was dial-ling the reception from my room for more than 15 minutes without any response. Finally the receptionist tells me that their phones are problematic since quite some time. Overall, had a terrible experience
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