Best Western Inn of Del Rio

Thankfully we only stayed one night. The motel is located on a busy street and since it’s a motel the room is quite noisy. Bring a good pair of ear plugs if you decide to stay here. Front desk staff could use training in friendliness. The person checking is in didn’t even look up at us, just asked for licence and credit card from behind her screen. As part of our benefits we were supposed to get a free bottle of water and when I asked she said she could charge it to my room. Really not the biggest issue, but compounded with everything else, it’s just another thing to annoy me. The room itself is large and clean enough, what you would expect from best western standards. Come morning we go down to breakfast and the TV is blaring with Fox News. I know we are in Texas, but people screaming their opinions on TV is not what I want to hear first thing in the morning. I ask the front desk person (different person than at check in) if it could be changed and she said a guest requested that channel. I asked about putting something neutral on, like weather or food channels and she responded “it’s best western policy, sorry.” Whatever, so I’m not a guest or just not important enough to them. Taking my food to my room. Personally, I would not stay again. The rooms were just okay, the noise is an issue, and the front desk staff didn’t help to make it pleasant. Furthermore, if it is really best western policy to treat certain people differently based on their political beliefs then no more Best Westerns period.

This hotel was a nice surprise after a long day of travel. It is an older hotel that is thoroughly and the room was huge! Clean and comfy...would definitely stay again. Place is well cared for and it was quiet.

Old property with two floors. Room doors open onto parking lot. The parking lots and sidewalks need maintenance. The room was large and clean. It had a couch, desk, microwave, refrigerator and king size bed. The room was clean. The mattress was soft. The A/C blows onto the bed, wall and back on the bed. The sink faucet spurts water and drans slowly. The commode lid falls down without warning. The breakfast was good. No granola. The afternoon desk clerk was professional and helpful. The woman in the morning was dour. The fitness room was smallish. The water machine was broken, the treadmill didn't work and there were no floor mats in addition to the rubberized floor. The location is on the main drag. Road noise was high until after 11 PM.

Stayed for two nights, overall everything was good. Breakfast was tea good but not amazing. Would definitely stay there again!

I had left this on another page but overall rooms need to be updated, their were various spots/stains noted on carpet and towels handed out, various areas that work had been done covered up by furniture and mess left when trying to find plugs outlets you find this, various stains on walls, ironing board cover looked liked somebody took it outside stomped it in the mud ran it over with a car and then placed it back on the ironing board. Overall I feel for the money I could have stayed at a better place, company had a discounted rate but they recently increased the amount of our discount so I am going to ask our HR to start looking at other hotels for discounts!