Premier Inn Stafford North (Spitfire)

We were a group of friends in the area for a charity fundraising ball - it is the 2nd time I have been here. The staff in the premier in. Are lovely - friendly, helpful and nothing is too much trouble and the girl who opened the restaurant an hour early was superb. She was only just coming on shift, let us in out of the rain and went to get the till to serve us. This is above and beyond in my book but she then went one better when our taxi failed to arrive. She called the company for us and they said ‘sorry it wasn’t booked’ even though it had been checked earlier that day and 1 out of 2 taxis did show up. She then offered her own car or one of her team to get us there. I defy a 5* hotel to do this much. Huge thanks for making a wonderful even truly remarkable thank you

We had such a lovely experience here, breakfast was absolutely fantastic. There was a great range of options, everything was fresh and delicious, and it really set us up for the day. The atmosphere was relaxed and welcoming, and we never felt rushed. The staff were all so friendly and helpful, especially Jayne, who was absolutely lovely and couldn’t do enough for us. Robin/Robbie the chef was super accommodating. It made the whole experience feel personal and thoughtful. Would definitely recommend and hope to come back again soon!

As a group of 5, we had breakfast this morning. Jayne was our waitress, Kim the chef! They were very accommodating to my gluten free needs. Jayne couldn’t have done more to help this morning. We had poached eggs and vegan sausages cooked for us. Thank you.