"Hoteles fantásticos, los empleados super profesionales y con muy buen aspecto y buen nivel, precio asequible y muy barato para el nivel del hotel."

"A very nice place - better than the pictures shows. Amazing view from the apartments, pool and restaurant. Clean property and very friendly staff. "

"El hotel está situado en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro"

"Had a week here and wish we hadn't. But let's start with the good. The food is pretty good though limited in choice and the view down to the lake from the dining room and the apartments is spectacular. The sports facilities are excellent - Olympic sized swimming pool, two good quality padel courts and four red shale tennis courts plus a golf course and driving range. The apartments are clean but, like me, beginning to show their age. The whole layout is hilly but we were aware of that before we booked. So why the two stars? First of all to arrive at 11 a:m after nine hours travelling and be told to sit by the pool for another five hours because your room won't be available until 4 p:m is totally unacceptable. And when you point out that other guests who arrived from the same flight have been given their rooms you are told "They were the lucky ones." Shades of Fawlty Towers already. Secondly the location. We were well aware that the apartments were several miles out of Garda but the hotel says it has a shuttle service into town. However the service is limited. It doesn't start till nine and then there is a gap from 12:30 till 4:00 in the afternoon and the last shuttle from Garda is at 7:45 in the evening so no chance of a night out in Garda unless you're willing to pay 15 euros for a taxi back. And getting a taxi in Garda is by no means easy. The mini-bus also only seats eight so there is quite often a queue. Third is the mini-market. It isn't a mini-market. As the sign outside says it's a shop and it's apparently run by the same people as Monty Python's cheese shop. It sells coffee, tea, sugar, milk and wine and that's about it. And it's also only open between 8 and 10 a:m and only accepts cash. Didn't particularly bother us as we were staying half board but could be inconvenient for anyone self-catering. Fourth the superb swimming pool doesn't open till ten and shuts at six so no chance of an early morning dip. Finally we checked out in the evening before we left as we were being transferred to the airport at six the following morning. When I tried afterwards to buy a drink at the bar I was unable to as paying by cash or card was a problem. Apparently from what I've read and from hearing our tour rep speak to other guests these are regular complaints. The staff were all friendly and helpful but as a resort this could be so much better. Oh and Lake Garda is beautiful."

"Muy bonito hotel con personal amigable, que le da consejos sobre la región y las actividades, y un gran servicio. Las habitaciones son grandes y deliciosas desayunos. Muy bonitos jardines con una piscina perfecta. Seguramente volveremos. "

"We were visiting south Italy and our flights had an overnight stay in Rome. I ended up booking a room at Villa Alma for the night as it is close to the airport. The taxi from the airport dropped us at the entrance to the street instead of driving us to the front of the building. The driver was also rude and dismissive. It was late when we arrived. So about 10:30pm. Normally check in to Villa Alma closes at 9pm but the owner (Opi??) was waiting for us outside to guide us to the building. Since the taxi did not take us all the way to the door, we were not clear which building to go to but Opi waiting for us outside really helped. Opi was furious that the taxi driver was rude and also made us walk. When we told him what we paid for the ride, he told us he overcharged us and that was wrong. He said he was planning to go to the airport in the morning so he could drop us off as well. We went for a walk and had dinner. This is a nice neighborhood with a canal running through it. It has bridges over it. The view is nice. Also there are plenty of restaurants and bars open in very easy walking distance. We enjoyed our walk a lot. It seems this neighborhood has some festivals in summer so it might be good to go back. Anyway the room was clean, smelled good, well maintained and overall pleasant. We stayed at the room in the first floor (half a flight of walk up) Opi had a breakfast ready for us when we got up in the morning. He had juice, filled croissants, yogurt, coffee, tea etc. Overall I would say the breakfast was nice. He ended up driving us to the airport (along with somebody who works there) as he promised and refused to take money to make up for the bad treatment we had by the taxi driver the night before. We insisted but he refused it. Such a nice guy who made us feel good and happy to meet him. In general I prefer to not to write negative only reviews. But I made sure to write when somebody goes above and beyond. So in general this stay was definitely a good one."

"This is my first bad review of a golf course ever. I’ve played at around 30 golf courses all over the world, and I have never seen a 9 hole golf course in such poor condition. It was honestly disgraceful. Playing on those greens felt more like gambling than golfing. There were weeds all over the greens, with dried out patches everywhere. The greens were literally breaking apart and crumbling underfoot due to the lack of water. In some places, the surface had completely cracked and fallen apart. Charging €30 per person for green fee was daylight robbery, considering the condition of the course. I have never seen a golf course that was so poorly maintained. I can’t say anything to the hotel or rooms."

"Amigo, personal útil. Linda habitación limpia. Grandes instalaciones y cerca del lago. Bellos jardines. Alimentos y bebidas fueron deliciosos. Bien valer el dinero. Definitivamente volvería!"

"Muy bonito. Estoy agradecido por darme la paz y la alma de la atmósfera italiana durante mi estancia. Habitaciones decoradas individualmente con toques históricos y artísticos. Qué bonito piso."