Sunprime Resort Atlantic View Suites & Spa(Sunprime Atlantic View Suite & Spa)

We stayed here for a 10 day all inclusive holiday, March/April. On arrival we were pleasantly surprised at the hotel. It has a bright, airy reception area and this followed round to the bar, seating area and then the restaurant. The room wasn’t as luxurious as we expected but was bright, modern and had everything we needed. We had not stayed in an adult only hotel before but definitely would again. When sat by the pool it was relaxing and peaceful with soft calming music and plenty of sun loungers. There were plenty of umbrellas for shade and an area for smokers. The onsite shop/cafe was great, with plenty of water on tap and in bottles. We spent most days outside, reading by the pool and felt very comfortable and relaxed. The food was great, with plenty of choice. I opted for a bigger breakfast and then evening meal each day. We sat in the bar/seating area most evenings playing cards and listening to the live singers they had each night. We did find this a bit repetitive as they all sang the same songs in the same style but was catered more to the older guests. We actually felt very young but it was a pleasant atmosphere - we hadn’t realised until we arrived most guests were Dutch and Swedish. We did chat with a few and all were very friendly. What absolutely made this hotel is the staff. Wow! Each and every one we encountered was polite, friendly and relaxed. They clearly enjoy working there and it really does show! They are an absolute credit and I’d return just for them! They were incredibly hard working but always had a smile on their faces, from the room attendants, restaurant staff, lifeguards, cafe/shop & bar staff and reception staff we were made to feel relaxed and at ease. I would definitely love to stay here again!!

Hotel was so good that my husband and myself are returning in May. We had a lovely room with a pool view and was on the 2nd floor which i requested when booking . Hope we get that room again. Lovely walk in shower room which we loved as my husband has mobility issues and 3 pools one which is heated, a spa and a gym also. Food is good too. There is also a free shuttle which takes you to the beach at Maspalomas. Cant wait to return soon .

We visit the canaries a few times a year but this was our first visit to sunprime. It's a lovely hotel but not without its *******. Plus points within the hotel are that it looks lovely, very clean, neat design. The rooms are large, our room overlooked one of the pools from the 2nd floor which had a lovely view. The room could do with a minor update but it's well laid out, has everything you need and very relaxing space including the comfortable bed. We stayed bed and breakfast and the food was lovely along with the eating space, it never got too busy and the quality of food was excellent. The mini market also stocks a few nice bits. The hotel also has a few nice touches, free glass of bubbles when you arrive, the safe is free (most hotels charge), pool towels are free (most hotels charge), the room has an iron (for free). The pool area is very clam and relaxing, the outside space has areas around three different pools. The pools are heated which is lovely! The staff in the hotel are great! Really friendly and helpful, and the hotel is in a great location. Minor ******* tho did occur during out stay. We were woken up most days by tree or Bush cutting at the front of the hotel from about 8am. We stay out late so this was far from ideal so a sleep in only happened on Saturday (no trimming on a Saturday maybe). This wasn't helped as our bathroom window wouldn't fully close. The microwave combi oven in the room has no instructions and we had no idea how to use it. There is no where near enough sunbeds. On two occasions we gave up and went out for the day. While they don't let you reserve beds that fact is there just isn't enough based on the hotel size. Lots of people were complaining and staff brought out some more beds but they just need more out each day. This element really let's the hotel down! Finally the smoking area is really badly placed. I don't smoke nor like smoke but the smoking area is the area when you first arrive at the pool so everyone has to walk past it. Seems a odd location as means you walk past it a few times a day. All considered, would stay again if I wasn't planning just a pool holiday based on the lack of beds.