SureStay Hotel by Best Western Columbus Downtown

This hotel was great for the price, my fiance was graduating boot camp it was close to Fort Moore. The riverwalk was close enough if the weather had been better we could've walked there. The staff was nice and friendly, housekeeping kept us with clean towels and sheets everyday. They did have a small breakfast available, consisting of boiled eggs, pancakes, frozen sausage biscuits, cereal and yogurts. I'll be back in May. Thank you for the great service

Only 2 thin towels for the 2 of us. We are tall and I have long hair. Very inconvenient. No toilet paper. We did not realize that until the middle of the night. The way our room was hidden from view felt very unsafe. And don’t know why they charge a $60 hold for incidentals when there’s no room service. What would that be for?

I was there for 5 days and they never came to clean my room, until checkout time

Clean quiet and sufficient for our needs. Some minor repairs would help, but for the price it was a great value! Freezer was actually freezing! Bedding was clean but there was a slight oder. Perhaps a better detergent? Or cleaning the washing machine drums would fix that. May have been from the pillow inside the case, didn't check. I'm the only 1 who noticed it.

Staff and service was good. Breakfast was decent. Room was clean. But, it’s an older hotel. Price was good . It’s a Pet friendly we brought our two dogs.. We stayed 2 nights. I would stay again.. Irene Boydston

The room was smaller than expected and it didn’t have a towel and then the toilet was messed up