Usuario invitado
29 de febrero de 2024
We were so excited to have our wedding at Whispering Springs as it was our dream location. However, after spending $12,000 just for the venue (in addition to all accommodations being paid for), our experience with staff was incredibly disappointing. Many of our guests reported overhearing staff gossiping about our wedding party/timeline, complaining about shuttling us through the grounds to other vendors, and talking poorly about our wedding planner. Our planner reached out to the venue coordinator since our event to discuss these concerns, however, emails have not been responded to. To top it off, after discussing with the venue that one of our guests (a child) needing accessibility accommodations, the ramps (that the venue states they have) were not put out because they ‘decided’ one point of access to the reception area would suffice. Oh, and it wasn’t until after the event that we were made aware only 2 tents (out of 20+) have accessibility ramps. Coincidently, after expressing our upset about the venue not being inclusive/accommodating, Whispering Springs offered us a free night and announced they are hosting a ‘camp for children with disabilities’. Did I mention that multiple staff members referred to people with mobility needs as having ‘issues’? After our poor experience, we sure hope Whispering Springs educates their staff on inclusivity, ensures the grounds (and tents) are accessible, and they hire people with professionalism moving forward.
Traducir