Hoteles cerca del Square, Cluj-Napoca

Really nice hotel in a great location. Check in was quick and we were shown to our large, comfortable room on the top floor. There’s no lift as this is an old, renovated building with a courtyard in the middle. Breakfast was sufficient in an attractive room, and the room tariff very reasonable. The hotel is in a great location, just a few minutes walk from Union Square. Our room overlooked the Opera House. The staff we encountered were all friendly and helpful. I can recommend this hotel when staying in Cluj.

El alojamiento en Double Tree Hilton fue fantástico El servicio general del personal fue estrella y su amable manera y entusiasmo de ayudar nos hizo sentir muy bien y cuidar de los restaurantes personal muy conocido sobre el menú y hecho Muchas excelentes sugerencias sobre lo que comer , el equipo de desayuno fue el mismo que nosotros estuvimos aquí varios días y incluso se dirigieron a nuestras preferencias Casa manteniendo la habitación en forma de punta y fue un placer interactuar con ellos Todo en todo el ¡Toda la equipo nos hizo sentir muy feliz que decidimos quedarse aquí!

El hotel está situado en el centro de Hanul, donde se encuentran los mejores lugares de interés de la ciudad. Todo el check-in y check-out se hizo sin contacto, el equipo me envió instrucciones antes de mi llegada. Buen lugar a 12 minutos a pie de la Ciudad Vieja y a 15 minutos a pie de la estación de tren. No necesitaba transporte público excepto para ir desde el aeropuerto a allí. ¡Gracias!

I stayed at the Grand Hotel Napoca for 3 days as part of a larger delegation that arranged our accommodation there. Despite being an old hotel, it has been well renovated; the lobby, hall, restaurant, and bar all look new. The room was spacious, partially renovated, but comfortable and clean. The biggest issue was the level of service provided by the hotel staff. Upon entering the hotel, you are not greeted at reception, and the breakfast in the restaurant is very basic. Out of 4 waitstaff, only one young waitress made an effort to be attentive. The other old-school waiters do not speak English and communicate through gestures, which is quite uncomfortable. They do not but rather maintain the buffet and clean tables after guests finish. Nobody tries to bring you coffee or assist you when you ask for something. For example, when I requested hot water for my muesli, the waiter pointed to a thermos that had been sitting there for 2 hours, and the water was no longer hot. When I mentioned that to the waiter, he directed me to the coffee machine to wait in line and pour hot water myself. There is no option to have an omelet eggs made to order; breakfast choices are quite limited, with only bananas apples available. The coffee from the machine tastes terrible, so after breakfast, we decided to sit in the hotel lobby and order coffee from the bar. I received an Americano smaller than the cappuccino my husband was drinking and asked bartender to pour it into a larger cup with a bit more water because I prefer my Americano more diluted. He reacted aggressively, gave me a plastic takeaway cup to pour it myself, did not respond when I thanked him, and then started banging metal dishes loudly and expressing anger about my request. Then, a supervisor by speaking Romanian, and the supervisor kept saying calm down, calm down. Finally, a problem arose with the air conditioning, which stopped working on the last day before our departure. It even felt like the AC was heating the room to 30 degrees! We asked the housekeeper, who said another room had a malfunction, and since the ACs are connected, the entire horizontal line was not functioning. I would not stay at this hotel if it were not booked organized. The staff need serious training because, unfortunately, all the good and comfortable aspects (such as free and very convenient parking in front) are overshadowed by the subpar service of the employees who do not seem happy to serve guests.

El hotel está conectado a un centro comercial y está situado en un buen lugar. - muy buenas habitaciones - muy buenos servicios - los restaurantes están en el Mall pero muy bueno - utilizan configuraciones bvlgari en la habitación - muy buenos servicios de minibar y habitaciones - las instalaciones de habitaciones son nuevas y de muy buena calidad -

This was a great pick to stay. It was a bit far to walk to the centre but a taxi was 10 minutes and cost nothing. It has free onsite parking if you hire a car. You can walk to the centre, just takes 40 minutes or a bus stop is 5 minutes away. The room was a great size and it was really clean. Everything was new in the room. There wasn’t much to do in the hotel, an eating/drinking area is the most you’ll get but it’s a city break so you don’t need anything else. I’d definitely stay again. Staff spoke really good English and were really friendly. Good value for sure