Cleveland Marriott Downtown at Key Tower

Valoraciones de Cleveland Marriott Downtown at Key Tower

Cleveland Marriott Downtown at Key Tower

1360 W Mall Dr, Cleveland, United StatesVer datos del hotel
Cleveland Marriott Downtown at Key Tower
Cleveland Marriott Downtown at Key TowerCleveland Marriott Downtown at Key TowerCleveland Marriott Downtown at Key Tower
Encuentra habitaciones disponibles para tus fechas de viaje
编组 10
Igualamos los precios
1 noche

Valoraciones de usuarios

4.2/5
Muy bueno
101 valoración
Valoraciones reales
Ubicación4.2
Instalaciones4.2
Servicio4.2
Limpieza4.2
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Todos los comentarios(101)
Valoraciones positivas(91)
Valoraciones negativas(10)
Usuario invitado
M Club Access Two Double Room High Floor with Lake and Stadium and City View
Fecha de estancia: 2023년 7월
Personas en viajes de negocios
89 valoración
4.5/5
Fabuloso
Fecha de publicación: 2023년9월12일
乾淨又衞生，地方不錯
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Jeff
Fecha de estancia: 2024년 3월
Personas en viajes de negocios
4.0/5
Muy bueno
Fecha de publicación: 2024년3월11일
Though I had asked for no housekeeping service, ,y room was cleaned in my absence and the door was left ajar
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Laura
Fecha de estancia: 2024년 3월
Grupos de amigos
5.0/5
Excepcional
Fecha de publicación: 2024년3월31일
The staff at the bar were exceptional!!! Couldn’t give them a higher praise! Room nice!
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Elizabeth
Fecha de estancia: 2023년 12월
Familias
5.0/5
Excepcional
Fecha de publicación: 2023년12월19일
Everything was great! They even let us check in quite early. Very friendly and accommodating staff, beautiful hotel.
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Dennis
Fecha de estancia: 2023년 12월
Parejas
2.0/5
Fecha de publicación: 2023년12월4일
The thing that upset me was I paid for a corner room over looking public square and it was noted city and stadium view and I was put in a corner room overlooking construction! I feel that I should be reimbursed something because I was not given what I reserved
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Jill
Fecha de estancia: 2024년 2월
Parejas
5.0/5
Excepcional
Fecha de publicación: 2024년2월17일
We found the staff to be very personable. Check-in was efficient and fast.
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Laurel
Fecha de estancia: 2023년 11월
Grupos de amigos
5.0/5
Excepcional
Fecha de publicación: 2023년11월12일
Every single employee we had contact with was wonderful. The property was clean & the location was perfect.
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Keith
Fecha de estancia: 2023년 11월
Parejas
1.0/5
Fecha de publicación: 2023년11월6일
No hot water in room,no local channels came in on tv,door was hard to open ,charged us double for our drinks,wasnt informed about stadium food only kn sundays,
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Sherry
Fecha de estancia: 2023년 10월
Familias
5.0/5
Excepcional
Fecha de publicación: 2023년10월8일
Everything went by smoothly. It was a great experience. We are definitely staying there in the future.
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Jeremy
Fecha de estancia: 2023년 10월
Familias
5.0/5
Excepcional
Fecha de publicación: 2023년10월1일
Valet parking was awesome, front desk was very helpful and answered all our questions. Even after checkout they held our bags and allowed us to keep our car parked until the Football game we attnded to was over.
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Martin J.
Fecha de estancia: 2023년 9월
Personas en viajes de negocios
5.0/5
Excepcional
Fecha de publicación: 2023년9월27일
The downtown location is in the heart of everything, while being very convenient and walking distance to many sights, restaurants, sporting venues. etc. The amenities of this hotel are many, while the staff is exceptional!
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diane
Fecha de estancia: 2023년 9월
Otro tipo
4.0/5
Muy bueno
Fecha de publicación: 2023년9월26일
hotel was good-had trouble checking in-room was not ready-finally got a room key at 5:00 pm after having a fit at the front desk- they did compensate me for my aggravation and the rest of the weekend was good
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Timothy
Fecha de estancia: 2023년 9월
Familias
5.0/5
Excepcional
Fecha de publicación: 2023년9월26일
Great stay. All staff members were friendly and courteous. Special shoutout to the Valet staff. Great job!
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Mark
Fecha de estancia: 2023년 9월
Parejas
1.0/5
Fecha de publicación: 2023년9월11일
Waited over 2 1/2 hours to get car out of valet parking. Horrible experience will never stay at property again.
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luisa
Fecha de estancia: 2023년 9월
Familias
4.0/5
Muy bueno
Fecha de publicación: 2023년9월11일
The check in staff was not very friendly, the parking attendants were very friendly. The room clean, bed comfortable, pillows not. Restroom inside doorframe was rotted, very visible, not pretty. Surprising for a pricy hotel. Area has lots of great restaurant options. Walkable to Rock and Roll Hall of Fame and the Guardian BB stadium. Great location.
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