Tu alojamiento en Pontelongo

Cuando estoy en la zona de Padova Sur, el Point Hotel es mi punto de referencia. El hotel dispone de amplio aparcamiento y numerosas habitaciones de estilo clásico y moderno. Las camas y habitaciones garantizan el máximo confort, la limpieza es naturalmente inviable. El desayuno buffet es excelente, tanto en el dulce como en la sal con el más de la macedonia de frutas frescas. El punto fuerte de este hotel es sin duda el personal con gran profesionalidad, han pasado varios años que se quedan en este hotel, y debo decir que la atención al cliente es máxima, por todo el personal, de los titulares a las damas de recepción, al desayuno, a qué cuidado de las habitaciones, un mecanismo probado similar al de un reloj suizo. Recomendado tanto para el trabajo como para el turismo, a corta distancia de Padova, Chioggia y naturalmente Venecia. Oer los amantes de la buena cocina añadir chr la recepción será capaz de proporcionar consejos capaces de satisfacer todos los gusto.

¡Nos hemos visto invitados al hotel el fin de semana pasado, con un cofanetto Wonderbox: ¡aunque nuestra experiencia es absolutamente positiva! Nos han recibido muy bien por el personal, todos muy amables; la habitación era una buena habitación dotada de lo necesario y sobre todo muy limpia. El desayuno es bastante rico y de buena calidad. El personal es sin duda la flor a la vista y no podemos sino agradecerles la hospitalidad. Nos volveremos sin duda en una viaje a esas zonas, encontrando el hotel en una posición bastante estratégica (distanzas aceptables de los principales lugares de interés).

Hoteles fuera del centro, no tiene aparcamiento guardado. Los baños necesitan mantenimiento porque había la mesa de baño que se movía, y también el mezclador de la ducha...en lugar de la descarga de la ducha descargaba lentamente. Una luz en el baño estaba quemada. Necesita más mantenimiento en los hoteles. La cama era cómoda, pecado por las paredes de cartón donde oye el vecino de la habitación si ruso de noche.

I spent one night at this hotel and I really liked it here. My room was spacious and clean, it was quiet here, no noise from the hallway. The breakfast was standard, there was a lot of fruit and pastries. Check in and check out was quick and staff friendly. Bonus: there was a huge supermarket right across the street.

My 3 girlfriends and I booked this stay for a week in Padova for the holidays. Despite the room being of decent standards and the expected breakfast being sufficient, the service was unsatisfactory and distasteful. The room we rented was supposed to be 2 single beds and 1 double bed. Due to a switch of one guest for a night, one single bed's sheets needed to be changed. To our surprise on coming back to the room at the end of the day, we noticed that the single double bed was changed to two single beds. This was done with no previous informing or inquiry. When we asked the receptionist the reason for this change, she denied our claims stating there were always 2 single beds. Now, how do 4 whole individuals remember the type of bed wrong? Did we all get amnesia in less than 24 hours? Well, according to the receptionist, we were lying and there were apparently 4 single beds all along, even though in our booking it said 2 singles and 1 double. We stated clearly the exchange of a guest and presented each guest's ID. Was our bed arrangement changed because of the primitive/baseless thought that black guests will bring in extra people to sleep in the room for free??! We will never know. Additionally, we had various hostile interactions with no prior provocation. The least a visitor expects from the stay they paid for is a basic, respectful and polite customer service. My friend reviewed on *********** to express her discontent with her experience and this is the response we got for our stay: ”Dear Juliette, we are very surprised by your review. First of all, nobody of our staff can be considered ******: we are a work team composed by people from South America to Germany, from Italy to Bangladesh. None of our staff members have ever had problems of racism one with the other or with our guests. Second, the room you booked was exactely the room we assigned to you: you ask for a 4-beds room with one large bed and 2 single beds, and that was the setting of the room. We also agree in making a change of linen because one of the guest was leaving the second day, replaced by another one. So we do not consider ourself not collaborative or not paying attention to the needs of our guests. In the end, we are surprised you didn't enjoy your stay with us, but fortunately for you Padova has plenty of hotels that will guest your next vacation. Kind regards, Elena M. - Back Office ” Absolute lack of professionalism and self awareness to say the least. If they want to do better in this industry they need to instruct their staff on putting their personal biases aside and stick to doing their job objectively. Overall, would NOT recommend this stay for non-caucasian individuals.