Tu alojamiento en West Sorong

My first impression when I checked in was good, I made a reservation from tiket.com for a deluxe room and then they gave me a free upgrade to a premiere deluxe room. at that time I was given a non-smoking double bed room 208. I asked to change to a smoking room and they gave me a smoking twin bed room 230. When I entered the room, it seemed that the room was not ready because there was still trash on the floor, in the bathroom trash and used drinking glasses (with water) and used hotel sandals in the bathroom. after I complained, I was given room 245, a smoking double bed with a view of a dirty roof. I have made a request on that night that tomorrow I want to see room 208 non smoking with a city view. Next day in the morning there was no confirmation from the hotel that they can showing the room that i requested last night and when I confirmed, they said the room was fully occupied. when I complained to the receptiom desk by phone, I was approached by 3 hotel staff to the room. when I submitted my complaint, the three of them seemed to be attacking me back by blaming me for not contacting the receptionist since morning to see the room. Otherwise they dont have good coordination between each other when they changing their shift. the way they serve guest complaints is really very horrible, terrible. it seems they don't want to be blamed and are self-defense. this is very bad complaint service. then on the second night I had an order at a restaurant on the 1st floor and 6th floor. When i finished on 6th floor i asked the cashier to get the payment in my room because and it must to be paid on that night. 00.34 WIT They came to my room and i make the payment by transfer after few times confirmation about my order because there was a wrong order in my bill. And at 01.00 WIT they knocked again my room door and called straight to the room just to ask the bank proof transfer of my FnB billing. they seemed to really chase me for this payment bill (the bank transfer proof) like I will going to run away from this hotel, even though I'm still staying 2 more nights here. when I complained what they did it to me, the restaurant staff blamed me too (again) by saying ”you also asked for your bill when we are closing already”. What a damn god!!! Self defense (again). Even though while I was on the 6th floor no one saying any information about the closing bill, their last order and their closing time. And when I asked about the maximum what time of their SOP when they want to disturbing the guest, the woman was just silent. they knocked the guest room door and called many times at 1 pm in the morning just to ask for proof of payment transfer like a very very very important urgent emergency thing. Thats the story of my first night stay in this hotel. I dont know what will gonna happen again in my next day until check out. the way they serve guest complaints is really bad and very bad. staying here gives the impression that it is

For the same price, you can get a better hotel in Sorong . My superior room was clean but much tired. However, bed was confortable and bathroom have hot water and good pressure but sink was broken. It was impossible to adjust the A/C whit the remote controle: it was ”on” or ”off.” Breakfast should have more choices.

Hoteles en Sorong: Este hotel es un hotel confortable y está situado en las alturas de Sorong, a pocos pasos del centro de la ciudad. Personal agradable y disponible. Habitaciones agradables, limpias y aire acondicionado. Vista al mar. Buena relación calidad/precio. Mención especial para el restaurante situado en la parte superior del edificio con vistas a la ciudad y el mar. Personal muy amable en particular Tasya pero servicio un poco largo. El desayuno está casi exclusivamente para los indonésios, lo que deja tostadas y huevos para aquellos que no quieren lanzarse a platos cocinados desde la mañana. Es una pena porque el bufete es muy caro. Hay pocos turistas occidentales en Belagri, tal vez esto lo explique.

Este hotel no es caro y está bien situado. Pero es muy pobre. Es básico ya que el precio indicaría, pero el lugar todavía estaba bajo. Internet (wifi) apenas funcionaba con constantes caídas. Y los baños estaban bien preparados para una limpieza decente. Cuando estuvimos allí, hubo un convenio de iglesia. Esto significaba que los corredores estaban llenos de correr, gritando a los niños todo el día. Está bien los niños serán niños. Pero a las 10:00, finalmente tuvimos suficiente y tratamos de encontrar algo parecido a la supervisión de adultos. El hotel se disculpó. La rampa, la corriente y el grito finalmente murieron a las 11:00... Dios prohibió que estuvieras en un vuelo temprano y querías dormir.

Es cierto que sólo pasamos una noche en Sorong, pero nos dieron una habitación sin ventanas con cara en los techos que era de una increíble tristeza... incluso en la limpieza, puesta un velo patético y la recepcionista que nos acogió no entiende una palabra de inglés... no nos enseñaba cómo pasar la noche cuando a muy poca distancia del hotel hay un precioso mercado de frutas y verduras, muy típico, Cher encontramos por nosotros mismos

Hotel moderno y limpio a pocos minutos del aeropuerto de Sorong, me quedé por una noche para viajar a Jakarta la mañana siguiente, en mi cena en la habitación y la comida era muy deliciosa. Tomé una taza de café muy buena en el techo le pregunté al amo si puedo comprar algunas de las harinas que se usan para hacer este café para llevar a casa, ella escribió el nombre y la dirección de la tostadora en un pedazo de papel, El caballero en la recepción del hotel me llamó la tostadora para tostar y entregar 2 kilos de estas hierbas, que fue muy amable y útil de él.