Hoteles en Mulyorejo

«First time in Surabaya . Very very terrible experience at Swiss Belinn hotel .  First night due to my flight delay I check in around 10pm and I get a last room ( in front of the room is emergency exit ) very bad feeling when I step in the room, I feel “something” inside . Request to change but reception inform full house. Midnight my room keep got water sound , flush water sound !  Second morning I request to change room , 8pm finish work bck to hotel told me full ? I’m like ***? I requested to change in the early morning. One round of battle , I manage to change room , the boy told he help me take my luggage from old room, after 10 min , luggage that they sent to me is not belong to me!!!! Where is my baggage? After half an hour, my baggage is back to my room and they told me found it at the other room ??!! I got so many question mark in my mind . 11pm , a boy keep knock my dooor and call Ibu ibu……in the morning , housekeeping come in without knocking the door at 928am ! Thanks god  that moment I’m done changing !  Third night : this is the worst night for me. Been awake by toilet water sound again ! But this time is different , I feel something not right and I’m so scared. I try to ignore , but I feel “someone” sit on the other side of my bed and I feel my blanket is grasp firmly to the left side（I slept at right side ) ! The following is 447 am someone knock my door again !  I on my light and dare not to sleep anymore !  Fourth night : no story as I only back to hotel at 2am , I leave at 6am to airport  Hotel location is really good , breakfast nice too .»

«Es muy agradable alojarse aquí. La habitación está muy limpia y huele muy bien. Además, es una zona de no fumadores. Las instalaciones y los servicios son completos. En general, es muy bueno. El servicio también es muy bueno y amable. Además, la habitación con vista directa a la piscina es muy bonita. Fue una estancia divertida aquí. Definitivamente volveré aquí. Muchas gracias.»

«Very polite and helpful staff, good variety of breakfast. Complete gym facilities for work out. Hopefully more parking space will be provided in the future.»

«Aloft Surabaya is still a relatively new hotel, and everything looks fresh and well maintained. All the staff were friendly and welcoming. On my first day of stay, I experienced an issue with the TV in my room. All TV channels were lagging heavily, with frozen images, and it took around 30 seconds just to switch between channels. I reported the issue, and it turned out that the problem was only affecting my room. Staff came twice to check what was wrong, but there was no solution, and I was unable to watch TV that entire night. What I found disappointing was the lack of follow-up. Even though I called again, I was only told that it would be checked, with no further updates. On the second day, the TV channels suddenly worked normally again on their own, but there was no confirmation from the hotel to ask whether the issue had been resolved, nor was I offered an option to change rooms. This felt rather unprofessional. That night, a fruit platter was delivered to my room, but there was no note explaining the purpose. I assumed it was a form of compensation for the inconvenience. Despite this issue, I initially planned to stay for only two nights but ended up extending my stay for another four nights. The room itself was comfortable, and the location is excellent — the hotel is directly connected to Pakuwon City Mall, and Park Shanghai is also nearby, making it very easy to find food and dining options. Breakfast was decent in terms of variety, though the taste was fairly standard. Overall, it was still a comfortable stay, with room for improvement in service follow-up and communication.»

«Todo fue bueno durante la estancia. Muy recomendado hotel. Regresará aquí otra vez»

«A clean and comfortable hotel with enormous range of breakfast buffet selections. Despite some crowd, the staff still managed to serve with care and politeness. Excellent view of the street.»

«La habitación es limpia, pero las herramientas de comer que ofrece el hotel no son limpias, el aire acondicionado está frío, el proceso de entrada es rápido y debe depositar primero 100rb.Dekat ITS 1km distancia.»

«Semua baik. Udh langganan. Kamar bersih. Bisa akses kolam renang. Minus nya cm 1, receptionist nya ga 24 jam. Mungkin bs improve spy receptionist nya jaga 24 jam.»

«Menginap untk pertama kalinya di Alimar hotel karena dekat dengan kampus C Unair. Mendapat kamar yang bagus viewnya yaitu arah Kampus Unair. Kebersihan dan fasilitas cukup bagus, petugas ramah, hanya sarapan sangat sedikit menunya.»

«Honestamente. Emang a veces tiene una buena habitación. Mejora el aire acondicionado frío. Esto sucedió que el aire acondicionado no es frío, así que el plug en la habitación también es suficiente para el refrigerador y la TV. No hay cable. No plug conectado. No hay mat. Pide al aire acondicionado que lo arregle. Juro que no quiero ponerlo en 307. Es malo. 2x tiene esta habitación y es realmente una mierda. Calefacción»