Tu alojamiento en Monkton

Went for an overnight as part of a group with friends. On arrival around 2 pm tried to book lunch but was informed that they don’t do lunch only breakfast and dinner. Lisa the lovely receptionist provided me with crisps free of charge. My comments were overheard by the operations manager Nick McCann who asked if I would like a panini or sandwich . He brought this to our table and we thouroughly enjoyed Hospitality by staff was second to none nothing was a bother and all had great attitudes including the chef at the dinner serving . The hotel was lovely and warm although in my opinion could do with some updating but the lovely staff made up for a lovely stay Well done

Spent the night at the Marine hotel I couldn't fault the Hotel. Both check in and check out flawless and made easy .The room was spacious with the most fantastic panoramic view of both the golf course and the sea . The room is beautifully furnished with fabulous facilities and great added touches . Staff are efficient and friendly in all areas .Spa is well equipped and spot less . Breakfast good quality and plenty of choice . A perfect stay and will certainly be returning

Ayer estaba abajo para el Airshow y se quedó a la noche. Aunque teníamos que entrar a las 2:00, el host Julia nos permitió hacerlo antes, lo que significa que podíamos ir y disfrutar del espectáculo. También envió un correo electrónico a los días antes de explicar cómo funcionaría el permiso de estacionamiento el día del evento, que era grande y sin estrés. Situación perfecta, a 5 minutos a pie de la playa, a 5 minutos a pie de la calle principal con bares/restaurantes. La habitación era buena, agradable y limpia y tuvimos un gran sueño. En general, Julia el host fue muy amable y bienvenido. Seguramente estará reservando para el próximo año 😄

We had a very enjoyable weekend at the Mercure Hotel for the Air show. Lucy at reception allocated us with a fantastic room, with a sea view (465) , thank you Lucy. Andrew at the bar, very helpful and friendly. Not to mention all the staff at breakfast, they were all great. The breakfast was delicious . The room was so clean and comfortable, we had a great sleep! Will not hesitate to visit again. Thank you all for a memorable weekend.

Booked a room for my daughters to stay. Upon arrival we encountered a completely disinterested member of staff who, quite simply couldn’t care less and sent them to the wrong part of the hotel. We booked an “Executive Room”, but there was nothing executive about it! Upon going inside all the windows were open (at 11pm on a cold October evening), probably to mask the smell of dampness in the room. Decor was well past its best and bathroom hadn’t been upgraded for some time. Breakfast on the first morning was very poor as apparently the chef didn’t turn up due to a family emergency. These things happen but staff didn’t tell my daughters and they waited 90 mins before a less than impressive breakfast arrived - see photo. General decor of hotel is very run down and there was rubbish in the car park related to some ongoing works. Yes, the rubbish has to go somewhere but no need for it to be scattered on the ground - see photo. Breakfast on Day 2 was moderately better but they ran out of bread and other ingredients but, again, didn’t tell guests when they ordered. Instead, when questioned as to why the items were missing, the reply was “oh sorry, we ran out”. Staff, with the exception of one member of staff on the restaurant, were sullen and disengaged. The general state of the communal areas is, at best, tired. Upon asking the manager what made the room “executive”, he said it was purely down to room size. The photos on the website show high specification “executive” rooms but, the manager stated, these were recently renovated rooms in a different part of the hotel and not the room my daughters were in. All in all, it was very disappointing and not a great place to stay. The manager declined to compensate for the below expectations room but did refund the breakfast on Day 1 (hence my 2 star rather than 1 star review). My advice is avoid!!