Tu alojamiento en Kruibeke

Hotel was clean and comfortable, and only a 1/2hr walk from city centre. Night clerk Berkay went above and beyond with late night service, ordering pizza when all local restaurants closed after late return from nearby event. Life saver!

This was a perfect place to stay in Antwerp for us (couple). Away from the main tourist ***** but loads of restaurants and sights to see. Easy to walk everywhere in the city and the tram is right there to get anywhere. We used the city bikes all over. Very nice room; clean/comfortable. Helpful, nice owners and delicious breakfast! Would stay again!

I had a very negative experience with the front desk staff that checked me in this past week. My husband and I booked a stay at this hotel back in April for 4 nights. They sent me an email stating that they weren't able to charge my credit card on the reservation, which made sense because we had forgotten we had just received a new card to replace the expired one. They asked that I look at my account, so they can charge a new card. If I failed to do that in 24 hours, then my booking would be cancelled. Approx 13 hours of receiving that email, I went in and updated the credit card information on the account and sent them an email confirming I did so. When I arrived at this hotel to check in a month later (which was this past week), the front desk staff told me that the reservation was cancelled. I showed them the email that they sent me and the one I had sent to them. I also showed them my original reservation number. They looked into it for a while, but they told me that ultimately the reservation was cancelled so they can't do anything. They were also all booked up on one of the four nights we were supposed to stay there, so they could only check us in for 2 nights (Thurs-Fri). Up to this point, I was confused but I wasn't upset. I understand things can happen, and I was eager to work this out. However, what really pushed me over the edge was the fact that the front desk staff showed no empathy for the situation I was in. I told them that I never received any email that my reservation was cancelled. I even asked if there were any other alternative hotels, as we were traveling from outside the country and did not know the area well. The staff person I was talking to responded with very little attempt at professionalism, and instead told me that we should solve this ”later” as I was holding up the line. I believe her words were along the lines of, ”you should turn around, look at the line.” When I asked her when ”later” would be, she let out a small laugh which was a very confusing response to what I thought was a valid question. This is when I was starting to feel incredulous. I wanted her assistance, but I got rudeness and condescension in return. I tried my best not to raise my voice even though I was getting frustrated, and I told her that I felt I was getting penalized for something that wasn't my fault. Still, there was no attempt to help me with the situation, and I felt like I was being waved away. At the very end of our interaction, the staff person told me that if there is a room that opens up on Sat they would contact me to let me know. I asked how they would contact me on updates (would it be through the hotel phone? My international number? Call, email, or text?) and I received a very frustrated look and a sigh in return, not a helpful response. I am still unsure why she acted this way, when I genuinely wanted to understand how I would be contacted. (And they never actually contacted me... even to tell me they were still all boo

La historia del castillo Solhof se remonta a 1414 y en un momento fue rodeado por las murallas del castillo, la montaña y las torres del castillo todavía sobreviven hoy. La entrada y el patio de la casa son muy impresionantes, con una fuente de ornamental/taña y mangas bien amuebladas. En el hotel, el hotel se encuentra en una habitación de 2 camas. La habitación estaba bien equipada, con una mesa muy grande, y me encantaban las ventanas altas que miraba el patio delantero. No tenía plan de comida en el hotel, así que no puedo comentarlo. Mi habitación era muy caliente y no podía ver cómo controlar el calor, así que abri las dos ventanas. La habitación era confortable y limpia, pero odio una ducha en un baño con una ducha llena de aire.

Aquí hay un hotel de vacaciones en el que se puede encontrar una buena oferta. Dependiendo de sus necesidades, este hotel puede ser un promedio o un excelente hotel. Consejo: hay una microondas y un lavavajillas y secador en el salón donde las máquinas de venta son (2o piso que llaman 1o piso; hay un piso cero). Además, algunas habitaciones tienen dos camas gemelas empujadas juntos mientras que otras tienen una cama de plataforma con una matriz sólida (creo que la reina tiene tamaño). Recomendé que traigan limpiapara limpiar el baño y otras superficies de mangueras de puertas/desk para asegurarse de que las tripulaciones de limpieza de las zonas se pierdan a menudo. En cada habitación hay mini frigoríficos, cafeteras y instalaciones de hielo. Hay 2 o 3 restaurantes en el hotel. Hay dos (lentos) tarifas de la evaporación por entrada principal. Muchas parkings en frente y detrás del hotel. A pesar de mis “alertas”, este es un lugar muy agradable para quedarse.