Usuario invitado
13 de septiembre de 2023
Our 7 night booking was for a 2 bedroom apartment at 10 Curzon Street in September 2023. We were advised 'booking in' was at 44 Curzon Street, which was across the road. Alberto booked us in and then advised us we were on the 4th floor and there was NO LIFT !! We feel this should have been advised when booking was requested/confirmed. My sister is 70 and I am 68, the thought of having to carry our heavy bags up 4 flights of stairs was daunting to say the least. After probably seeing the looks on our faces Alberto at reception kindly offered to carry our bags up. The carpeted stairs from the 3rd to 4th floor are very narrow and were designed like a spiral staircase. Not the safest or easiest of design. The apartment was very lovely. Very spacious lounge/dining. TV in lounge only. AIR CONDITIONING IN BEDROOMS ONLY. King size bed in main bedroom. Twin beds in 2nd bedroom. All beds and pillows very comfortable with lovely linen. Small kitchen but cleverly designed with most daily essentials, plus dishwasher, washing machine, small fridge and oven/microwave . Bathroom was a reasonable size. Shower was over the bath, another worrying issue for older guests. No rails in bath to stop from slipping and possible falls. The weather was very warm in London during our stay so the air conditioning really made a difference and was very welcomed as we were advised not all apartments have air conditioning. Curzon Street is a very busy street, opening the street facing windows wasn't really an option as the noise from the street rises. Great restaurants and Tesco grocery store very close by. The morning we departed we went to reception to ask for help if someone could carry our bags down for us, the young female receptionist Charlotte made a few phone calls and she advised us there was no one she could call on to carry our bags down the 4 flights of stairs. Charlotte who advised us she suffers from back problems kindly carried the bags down for us. I don't think its appropriate for guests of any ages to carry bags up and down the stairs. We really liked the apartment and the convenient location and would book to stay again but would be first confirming with Mansley Apartments which apartment block in their group of properties has a lift and air conditioning.
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