Valoraciones de Harris Hotel & Conventions Ciumbuleuit - Bandung

Respuesta del alojamiento: Dear Mr. Febian,Thank you for your review. If you have any further feedback you'd like to share, we're always here to listen. We hope you have a pleasant visit in the future.Warm regards,Dian AnggraeniGeneral Manager

Respuesta del alojamiento: Dear Mrs, Selin SevillaThank you for taking the time to share your wonderful review following your recent stay at HARRIS Hotel & Conventions Ciumbuleuit Bandung.We are delighted to know that you enjoyed the convenience of our location, the beautiful views, our facilities, the swimming pool, and the spacious room. It is always our goal to provide a comfortable and enjoyable experience for every guest.Your kind words truly motivate our team to continue delivering the best service possible. We sincerely appreciate your support and look forward to welcoming you back for another memorable stay in the near future.Warm regards,ManagementHARRIS Hotel & Conventions Ciumbuleuit Bandung

Respuesta del alojamiento: Dear Our Valuable Guest,Thank you for your kind review! We’re delighted to hear that our gym and, most importantly, our service keep bringing you back despite the traffic. It truly means a lot to us that you trust our team, and we’re glad we could assist in safely keeping your jacket and helping return your tablet.Your appreciation motivates us to continue delivering the best experience possible. We look forward to welcoming you again soon!Regards,Diana LawafGeneral Manager

Respuesta del alojamiento: Dear Valued Guest,Thank you for choosing HARRIS Ciumbuleuit Bandung for your second stay and for taking the time to share your feedback with us.We are delighted to know that you noticed the improvements compared to your previous visit and that you overall enjoyed your stay with us. Your continued trust and intention to choose HARRIS Ciumbuleuit Bandung again whenever you visit Bandung truly mean a lot to us.We sincerely apologize for the inconvenience caused by the limited and somewhat confusing parking area. We appreciate your feedback and will continue to look for ways to improve the parking experience and provide clearer guidance for our guests.We look forward to welcoming you back on your next visit to Bandung and providing you with an even better experience.Warm regards,ManagementHARRIS Hotel & Conventions Ciumbuleuit Bandung

Respuesta del alojamiento: Dear Mrs Jane Ti,Thank you for taking the time to share your feedback regarding your recent stay at HARRIS Hotel & Conventions Ciumbuleuit Bandung.We sincerely apologize for the inconvenience caused by the empty shower gel in your room. We understand that ensuring all bathroom amenities are properly replenished is an important part of providing a comfortable stay.We truly appreciate your feedback and will share it with our Housekeeping team as a reminder to regularly check and replenish all necessary amenities to ensure they are always available and ready for our guests.Thank you once again for your understanding and valuable feedback. We look forward to welcoming you back to HARRIS Hotel & Conventions Ciumbuleuit Bandung and providing you with a more comfortable experience on your next visit.Warm regards,Warm regards,HARRIS Hotel Management

Respuesta del alojamiento: Dear Valued Guest,Thank you for taking the time to share your wonderful review.We are delighted to know that you enjoyed our strategic location, making it convenient for your trip to Lembang while still offering a comfortable stay away from the busy city center. It is also a pleasure to hear that you appreciated our spacious, clean, and comfortable rooms, as well as the warm hospitality provided by our reception, room service, and breakfast teams.Your compliments on our breakfast selection and the variety of both Western and local dishes are truly encouraging. We will be sure to share your kind words with the entire team, as they serve as great motivation for us to continue delivering exceptional service.We sincerely appreciate your support and look forward to welcoming you back to HARRIS Hotel & Conventions Ciumbuleuit Bandung for another memorable stay.Warm regards,ManagementHARRIS Hotel & Conventions Ciumbuleuit Bandung

Respuesta del alojamiento: Dear Guest,Thank you for your kind review. We are delighted to know that you had a very nice stay with us. Your positive feedback means a lot to our team and motivates us to continue providing the best service possible.We look forward to welcoming you back to HARRIS Hotel & Conventions Ciumbuleuit Bandung in the near future.Warm regards,Diana LawafGeneral ManagerHARRIS Ciumbuleuit Bandung

Respuesta del alojamiento: Dear Mr/s Guest User,Cheers!Thank you for your review of our hotel. Advises based on your experience is what we truly need to keep improving the quality of our service. We will make sure that the concerned point in your stay improved upon your next stay at our hotel. Have a good day.Warmest Regards,Diana LawafGeneral ManagerHarris Ciumbuleuit Bandung

Respuesta del alojamiento: Dear Mr/s Jungle_Mike,Cheers!Thank you for your review of our hotel. Advises based on your experience is what we truly need to keep improving the quality of our service. We will make sure that the concerned point in your stay improved upon your next stay at our hotel. Have a good day.Warmest Regards,Diana LawafGeneral ManagerHarris Ciumbuleuit Bandung

Respuesta del alojamiento: Dear SamExplores,Thank you for taking the time to share your feedback. We sincerely regret to learn that your stay did not meet your expectations.Please accept our apologies for the cleanliness issues you encountered, including the condition of the shower, the hallway odor, and the maintenance concerns with the lighting. We are equally sorry to hear that you felt our reception team did not provide the level of care and attentiveness that you deserved. This is certainly not the standard of hospitality we strive to deliver.Your comments have been shared with our Housekeeping, Engineering, and Front Office teams for immediate review and corrective action. We are committed to improving both our facilities and service to ensure a better experience for all our guests.We appreciate your honest feedback, as it helps us identify areas where we need to improve. We hope you will consider giving us another opportunity to provide you with the quality stay that reflects our true standards.Warm regards,Diana LawafGeneral Manager

Respuesta del alojamiento: Dear Valued Guest,Thank you for taking the time to share your feedback regarding your recent stay at HARRIS Hotel & Conventions Ciumbuleuit Bandung.We sincerely apologize for the inconvenience you experienced with the dusty bed sheet, the odor in the toilet, and the leaking air conditioner. Please be assured that your comments have been shared with our Housekeeping and Engineering teams for immediate attention and improvement, as maintaining cleanliness and comfort is our top priority.At the same time, we appreciate your understanding and are grateful to know that, despite these issues, your overall stay was still satisfactory. Feedback such as yours is invaluable in helping us improve the quality of our facilities and services.We hope to have the opportunity to welcome you back and provide you with a much better experience in the future.Warm Regards,Diana LawafGeneral ManagerHARRIS Hotel & Conventions Ciumbuleuit Bandung

Respuesta del alojamiento: Dear Mr/Mrs,Cheers!We are truly humbled for your kind review of our hotel. We will make sure that your appreciation is delivered to the concerned department as our motivation to always be your best choice of hotel in Bandung City. Have a good day.Warmest Regards,Diana LawafGeneral ManagerHarris Ciumbuleuit Bandung

Respuesta del alojamiento: Dear Fawaaid Faqih,Thank you for taking the time to share your wonderful review.We are delighted to know that you loved our room and appreciated the bolster, as we understand this thoughtful detail adds extra comfort to your stay. It is also a pleasure to hear that you enjoyed the food—we will gladly share your kind compliments with our culinary team.Your positive feedback means a lot to us and motivates our team to continue delivering memorable experiences. We truly look forward to welcoming you back to HARRIS Hotel & Conventions Ciumbuleuit Bandung for another enjoyable stay.Warm regards,Diana LawafGeneral Manager

Respuesta del alojamiento: Dear Mr/Mrs Anton_Hart,Cheers!We are truly humbled for your kind review of our hotel. We will make sure that your appreciation is delivered to the concerned department as our motivation to always be your best choice of hotel in Bandung City. Have a good day.Warmest Regards,Diana LawafGeneral ManagerHarris Ciumbuleuit Bandung