Jl. Cihampelas No.23 25, Pasirkaliki, 40171 Cicendo, Bandung, Java Occidental, IndonesiaVer datos del hotel
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1 noche
Valoraciones de usuarios
9.2/10
Fabuloso
199 valoración
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Valoraciones verificadas
Ubicación9.2
Instalaciones9.0
Servicio9.3
Limpieza9.1
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Todos los comentarios(199)
Valoraciones positivas(196)
Valoraciones con fotos/vídeo(55)
¡Estancia excelente!(37)
Habitaciones grandes(17)
Comida buenísima(10)
Buena ubicación(9)
Buenas vistas(5)
Piscina limpia(5)
Piscina estupenda(5)
Cerca de la estación de tren(4)
Valoraciones negativas(3)
Adeline Chan Suet Lim
Habitación superior con cama extragrande
Fecha de estancia: jul 2026
Parejas
15 valoración
8.5/10
Muy bueno
Fecha de publicación: 27 ago 2026
The location is far from Center. Even it's closed to Bandung Train Station 🚉 but very hard to walk due to congested roads. Need to call Grab to/from hotel to anywhere.
The towels are not clean with darker colors. With the Novotel branding should be maintained certain level of cleanness as we expected.
Other are fine.
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abbyrhmn
Habitación superior (2 camas)
Fecha de estancia: may 2026
Familias
3 valoración
9.5/10
Fantástico
Fecha de publicación: 7 jul 2026
Stayed at Novotel Bandung and had a really good experience. The room was spacious, clean, and comfortable. The surroundings were nice too, and the location was super convenient. There’s a Circle K right in front of the hotel, and an Eiger store nearby if you’re looking for outdoor or sports gear.
The breakfast was good with a decent variety of food, and the staff were all very friendly welcoming and helpful throughout our stay. Overall, it’s a great place to stay in Bandung, and I’d definitely consider coming back..
The breakfast was good with a decent variety of food, and the staff were all very friendly, welcoming, and helpful throughout our stay. Overall, it’s a great place to stay in Bandung, and I’d definitely consider coming back
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Respuesta del alojamiento: Dear Mr. Abbyrhmn,We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Siswanto,Rooms Division Manager
Usuario invitado
Habitación superior (2 camas)
Fecha de estancia: abr 2026
Viaje con amigos
6 valoración
9.5/10
Fantástico
Fecha de publicación: 25 may 2026
The location of Novotel was accessible by car only. The hotel appeared more of a 3.5 star than 4; however the water dispenser at my floor level is commendable as it was very convenient with hot/cold water. The breakfast spread had quite limited choices except on the third day. Overall, I would say the service right from front desk, breakfast (especially Salsa, Annisa and Rena), including housekeeping (Reza who did his job from the heart)
were amazingly awesome. Keep up the good job.
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Respuesta del alojamiento: Dear Guest,We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Siswanto,Rooms Division Manager
Sam-furix-willway
Habitación superior (2 camas)
Fecha de estancia: jul 2026
Viaje de negocios
13 valoración
8.0/10
Muy bueno
Fecha de publicación: 1 sep 2026
This is below average dosent look like Novotel property staff is definitely 10/10 food breakfast quite good than others but Novotel feel I didn't got
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Usuario anónimo
Habitación superior con cama extragrande
Fecha de estancia: ene 2026
Parejas
2 valoración
9.0/10
Fabuloso
Fecha de publicación: 24 abr 2026
The room was clean, the location was also strategic, and the view was great. but somehow they recommended us to change room for the second night due to high load on the initial floor. We did request quiet room before, and we feel that they could have arranged it better at the first place. But overall it was a good stay, but it was not convenient to repack our belongings and unpack it again.
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Respuesta del alojamiento: Dear Guest,,We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Siswanto,Rooms Division Manager
Sollihin
Habitación superior con cama extragrande
Fecha de estancia: mar 2026
Viaje de negocios
2 valoración
10/10
Excepcional
Fecha de publicación: 5 jul 2026
Best hotel with good breakfast & service. Clean & safe hotel.
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Respuesta del alojamiento: Dear Mr. Sollihin,We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Siswanto,Rooms Division Manager
Usuario invitado
Habitación superior con cama extragrande
Fecha de estancia: ene 2026
Viaje en solitario
2 valoración
9.5/10
Fantástico
Fecha de publicación: 4 mar 2026
Very satisfy with their services,location good and can walk to praga street
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Respuesta del alojamiento: Dear Guest,We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Siswanto,Rooms Division Manager
NZHH
Habitación superior (2 camas)
Fecha de estancia: jun 2026
Viaje con amigos
6 valoración
10/10
Excepcional
Fecha de publicación: 30 jul 2026
Good services, accommodating, friendly and the room scent is nice. Near to bandung station, and those who like braga street, accessible easily.
Highly recommended
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Respuesta del alojamiento: Dear Beloved Guest,We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Siswanto,Rooms Division Manager
Junaid Farid Khan
Habitación superior con cama extragrande
Fecha de estancia: dic 2025
Familias
18 valoración
4.5/10
Fecha de publicación: 18 ene 2026
I stayed at Novotel Hotel Bandung and the experience was disappointing overall.
The staff were polite and courteous, which was appreciated. However, the management seemed overly restrictive when it came to basic amenities. Only one toothbrush was provided in the room, and a second one was given only after requesting it. Surprisingly, there were no tissues in the room at all, which is not what you expect from a hotel of this category.
The breakfast was poor, with limited variety and underwhelming quality. It didn’t feel worth the time or the cost.
Another downside is the location. The hotel is quite far from the city centre, making it inconvenient if you plan to explore Bandung or move around frequently.
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Respuesta del alojamiento: Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Siswanto,Rooms Division Manager
Usuario anónimo
Habitación superior con cama extragrande
Fecha de estancia: dic 2025
Viaje en solitario
2 valoración
9.5/10
Fantástico
Fecha de publicación: 12 ene 2026
Strategically located in Bandung, the room rates are also affordable. Check-in was easy, assisted by the friendly and helpful receptionist. If you're looking to explore Bandung, we highly recommend staying here.
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Respuesta del alojamiento: Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Siswanto,Rooms Division Manager
susanto said
Habitación superior con cama extragrande
Fecha de estancia: ene 2026
Viaje de negocios
16 valoración
10/10
Excepcional
Fecha de publicación: 9 feb 2026
Breakfast, location good. Near convenient store circle k. Very clean
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Respuesta del alojamiento: Dear Guest,We very much appreciate your comments regarding your stay at the Novotel Bandung.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Siswanto,Rooms Division Manager
Usuario invitado
Habitación superior (2 camas)
Fecha de estancia: ene 2026
Familias
34 valoración
10/10
Excepcional
Fecha de publicación: 2 mar 2026
Strategic location. Almost in central location in Bandung.
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Respuesta del alojamiento: Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Siswanto,Rooms Division Manager
Usuario invitado
Habitación superior con cama extragrande
Fecha de estancia: nov 2025
Familias
3 valoración
10/10
Excepcional
Fecha de publicación: 2 ene 2026
Very recommended hotel to stay in Bandung. The room is big & clean, suitable for family. 👍
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Respuesta del alojamiento: Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Siswanto,Rooms Division Manager
Paul Nopadon
Habitación superior (2 camas)
Fecha de estancia: may 2026
Viaje de negocios
10 valoración
8.5/10
Muy bueno
Fecha de publicación: 27 ago 2026
The location is very convenient, located in city center. The only downside is that the room is a little outdated, but the rest of experience is good.
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Respuesta del alojamiento: Dear Mr. Paul Nopadon,We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Siswanto,Rooms Division Manager
ApriliaHaryadi
Habitación superior con cama extragrande
Fecha de estancia: may 2026
Familias
14 valoración
10/10
Excepcional
Fecha de publicación: 10 jun 2026
I stay with my mom and daughter we are really enjoy with the room the vibes and breakfast also all good and hospitality thankyou trip.com
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Respuesta del alojamiento: Ibu Aprilia Haryadi,Kami sangat berterima kasih atas komentar Anda mengenai kunjungan Anda di Novotel Bandung. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan positif.Kami akan memberitahukan komentar Anda kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami.Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya.Hormat kami,Siswanto,Rooms Division Manager