New Century Resort Qiandao Lake Hangzhou

Very local. The staff at the buffet was very friendly, however there aren’t many options for foreigners for breakfast and dinner, but that’s the case in the whole town. NOT for a couple with no children, unless it’s off holiday season, then it’s perfect for a 2-3 days getaway. Holiday season it’s too noisy.

This is a great family hotel and is very well situated to the town center. We booked a family suit with three beds and the room was perfect. The whole hotel was clean, maybe becoming a bit dated, but not at all bad. The pool was really nice for the children although I remain puzzled at to why there are not so many places to sit eg Sun loungers or chairs….. there are only six loungers? Also there are some lovely positioned umbrella tables around the gardens, but with no chairs? The food is average and after trying we opted to eat out in the local town and some international hotels. All being said this is a fair priced hotel in a good location with a great pool and I would recommend it. What really makes this hotel is the staff will go out of their way to help you. I big shout out to 张静怡, who kindly greeted us upon arrival and kept in touch with us during our stay to ensure things were ok, 张静怡 even gave us a small food gift on departure….. she truly understands customer satisfaction. Well done

Very nice scenery

Good hotel

房間寬敞，明亮，乾淨，設備齊全。酒店小童娛樂設施很多，有室內的也有室外的，小朋友在這裏玩的很開心，還有健身房游泳館可以用，很不錯。酒店的管家丫丫很熱心，對小朋友熱情，主動介紹酒店的各種娛樂項目和活動，還提醒了一些注意事項，回覆信息也很及時耐心，為我們提供了很多的幫助。

酒店位置優越，獨佔麒麟半島風景一級棒拍照超出片，看照片展示牆好多名人曾入住，還有一流的親子萌寵樂園和很好的森森運動場，清晨有陽台上孔雀鳴叫聲叫醒服務，可以好好欣賞下美麗的孔雀開屏，早餐豐盛品種多樣，酒店工作人員服務細心周到，尤其是客户主任雯雯更是耐心細緻，從入住開始隨時貼心服務，有需要解答的問題都會及時迴應，開元度假村離店時還精心準備了伴手禮，感謝給房客提供的暖心服務！