Wingate by Wyndham Kansas City

Wasn't aware of the deposit, asked what the deposit was for, didn’t get the response said that I’d receive the money back within 2-4 weeks. The toilet paper wall mount keep falling off every time. And wasn’t aware that I’d be in a double room.

Booked to stay here for the Houston Texans versus Kansas City Chief Football game. the hotel is tired, the carpet stinks, the heating system was not working appropriately. The hotel was not clean. The service was meh. not good not terrible but nothing to brag about. I would not recommend for anyone to stay there nor would I stay there again.

Everything was coated with dust when you walk in and the staff was somewhat rude. If you’re wanting to stay close to world’s of fun then check into the other hotels around. It wasn’t the worst place I’ve stayed but I definitely won’t be going back. The bathroom was the grossest part we didn’t even want to step in the shower. They had a standard complementary breakfast that looked fine but we ended up just going to the Waffle House next door.

One of my fav places to stay on a budget! Clean and easy going!!! Always a win!

酒店服務很好 很安靜 很乾凈 下次還會住這裏

這個酒店不太好 設施比較差

As soon as we walked into the hotel, we were hit with a putrid smell which lasted throughout the entire facility. The pool was closed by the health department. This was a fail on CS as we called before we came to verify the pool was open. They said yes. The pool had been closed by KCHD for several days at that point. The door knob to the first room was broken. It appeared the door had been kicked in and lightly repaired but the lock wouldn't work. The room had part of the ceiling laying on the bed. Many other spots on the ceiling were handing down, dripping as well as falling. The toilet was not attached to the wall. The wallpaper over the king bed had bubbled and was dripping a liquid down the wall. There was mold around the ceiling and vent area. The comforter had black mold stained into it. The sheets were stained. The bathtub was stained as well as the wall and floor had urine on it. We switched to a new room and it was exactly the same except the door hadn't been kicked in. We will NEVER go back to this hotel. I have emailed Wyndham and told them what how absolutely horrific this property is. Someone is going to get sick! We cancelled the second night and did get a refund after threatening to expose via social media. The 20 minutes we were in the room cost us $176 as it was not refunded.

Ran out of breakfast food before 9:00 am. Instead of replenishing the food, they just took everything down. Couldn’t find a working ice machine.