West Coast Resort

The marketing of this place is literally to scam people thinking that this hotel is great, it’s not. When we arrived, we saw another customer who was surprised that they needed to pay another +~450 yuan upon arrival. The staff didn’t know how to treat customers, left my passport on the counter irresponsibly and forgot to give us our room key after finishing our business. On top of the extra 450 yuan to complete the booking, we gad to pay an additional 550 for deposit to stay there. It quickly became evident that the management of the place extorts money from people as we entered our room to see a price list next to our free water bottles, stating that it is 5yuan per water bottle. Breakfast also sucks as there’s limited choices and not even coffee was available. The machine serves instant powder coffee and there’s no indication of where we could sit for breakfast. I stood around with my plate of food for 3 minutes while waiting for other people to finish eating. Then sat at a dirty table to eat my breakfast. Apart from the beautiful location, there’s not much to enjoy at this hotel. There also isn’t any hot springs at this hotel. It’s only a small section of the outside pool that is heated.

酒店環境很好，非常適合度假旅遊，酒店的服務員非常熱情周到，前台陳元智工作認真負責，耐心的介紹酒店客房區別，酒店的設施，給我推薦周邊吃喝玩樂，辦理入住和退房手續迅速，能夠快速響應客人的需求，解決問題。行李員吳書凱也很給力幫我們推行李進房間 很熱情

房間温馨乾淨舒適，酒店周邊海灘很漂亮，適合帶孩子過來玩沙玩水。前台夏玉美女服務很好，推薦我們選落日餘暉房，天氣好在房間看落日真的很棒。