No.22 Section 3 of Middle Renmin Road, Qingyang District, Chengdu, Sichuan, 610000, ChinaVer datos del hotel
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1 noche
Valoraciones de usuarios
4.8/5
Excelente
6022 valoración
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Valoraciones reales
Ubicación4.8
Instalaciones4.8
Servicio4.9
Limpieza4.8
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Todos los comentarios(6022)
Valoraciones positivas(5994)
Valoraciones con fotos/vídeo(918)
Bien comunicado(539)
Desayuno estupendo(450)
Personal de recepción amable(282)
Me alojaría de nuevo(209)
Cerca del metro(201)
Estupendo para niños(116)
Buena bañera(27)
Valoraciones negativas(28)
Fengerfenger
Honorable Superior Double Bed Room
Fecha de estancia: oct 2023
Personas que viajan solas
11 valoración
5.0/5
Excepcional
Fecha de publicación: 23 oct 2023
El desayuno es bastante rico, la fruta está recién cortada y sería mejor que el zumo estuviera recién exprimido.
Las señoras del restaurante y de la recepción son muy amables. La habitación está limpia y es tranquila. Es muy agradable para personas con el sueño ligero como yo.
Texto originalTexto traducido por Google
Respuesta del alojamiento: Estimado invitado, ¡muchas gracias por su apoyo y reconocimiento a Xiaojin! ¡Haremos mejoras oportunas basadas en sus comentarios! Xiaojinjia está situado en el centro de la primera carretera de circunvalación del centro de la ciudad. Puede llegar a Xiaojinjia desde la salida K de la [estación Wenshuyuan] de la línea 1 del metro. El hotel está junto a la famosa atracción de Chengdu [Wenshuyuan], con un ambiente tranquilo. y refrigerios específicos de Chengdu. , es definitivamente un buen lugar que no puede perderse; también está equipado con una señora [mayordomo], que brinda un [Servicio Jinli] considerado y cálido en línea las 24 horas del día; además, Xiaojin tiene ricos y deliciosos [Desayuno buffet], [Café recién molido], [Sopa de maní especial Minnan], [Fideos Dandan especiales de Chengdu], [You Tiao recién frito], etc., están todos disponibles. Le invitamos a venir y experimentarlos la próxima vez. ! Sophis Jinyuan Hotel "Jinli" Casey, un hotel junto al Monasterio Wenshu con aire cálido
Usuario anónimo
Honorable Superior Double Bed Room
Fecha de estancia: jul 2023
Personas que viajan solas
16 valoración
2.7/5
Fecha de publicación: 20 jul 2023
Llegué alrededor de las 10:00 p. m., el tipo de habitación que reservé ya no estaba y me pasaron a una suite. Subí y viví solo en una suite, y la decoración era vieja y oscura. Volví a la recepción y pregunté cambiar de nuevo a la habitación con cama doble que reservé. , La respuesta es no, cambié a una habitación con cama doble que no es una suite. Bueno, me quedé aquí cuando tenía prisa por dormir. El estilo de decoración es aún más *****. No me gusta. Siento que las ventanas también están oscuras. Cuando me desperté por la mañana, vi las ventanas, estaba bloqueada por más de la mitad, no es de extrañar que estuviera oscuro, dije Sophie, eres intimidarme para quedarme en un hotel a altas horas de la noche, ¿verdad?, hay tantos trucos. El número de servicio al cliente presionó la estación principal y dijo que era una llamada incorrecta, y me quedé sin palabras. El servicio y el ambiente no son dignos de los puntos y estrellas.
Texto originalTexto traducido por Google
Respuesta del alojamiento: Estimado huésped: Es una pena que Xiaojin no haya podido brindarle una experiencia de estadía perfecta. ¡Lamentamos mucho leer su reseña! De acuerdo con la situación diaria de la habitación, Xiaojinjia seleccionará aleatoriamente algunas habitaciones para el check-in de actualización gratuito. Es una pena que no pueda obtener una experiencia de check-in satisfactoria después de la actualización. Además de la serie de habitaciones ejecutivas oscuras, Xiaojinjia también tiene romántico exquisito blanco, hermoso tronco amarillo y otras series de habitaciones, Xiaojin lo invita sinceramente a visitar la casa de Xiaojin nuevamente, con la esperanza de brindarle una experiencia de estadía diferente, frente al hotel Sophis Jinyuan, un hotel al lado del Monasterio Wenshu en Chengdu con aire cálido Gerente de Departamento CC
AliceInChina
Honorable Superior Double Bed Room
Fecha de estancia: nov 2024
Personas que viajan solas
5 valoración
5.0/5
Excepcional
Fecha de publicación: 3 nov 2024
I had a fantasic stay in the Sofis Jinyuan Hotel. The staff were so friendly and helpful. They could not have done more to make my stay comfortable. The breakfast was delicious.
It was well situated for visiting the Wenshu temple and not too far from the pandas by taxi. I had a lovely stay. Thank you!! ☺️
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Respuesta del alojamiento: 【 Free parking 】 【 Self service laundry room, gym 】 【 Butler service 】 【 Charging station 】 【 A hotel next to Wenshu Monastery in Chengdu with warm air 】 Dear guest, thank you for your stay and sharing. We are very happy that you are satisfied with your stay. Xiaojinjia provides 24-hour online service to offer thoughtful and warm "Jinli Service"; In addition, Xiaojin has a rich and delicious [buffet breakfast], [freshly ground coffee], [Minnan characteristic peanut soup], [Chengdu characteristic Dandan noodles], [freshly fried deep-fried dough sticks] and so on; Welcome back to experience it again~Tina "Jinli" from Chengdu Sophes Jinyuan Hotel
Bin
Habitación familiar para familias
Fecha de estancia: nov 2024
Familias
2 valoración
5.0/5
Excepcional
Fecha de publicación: 26 nov 2024
We really enjoyed the food provided by the hotel; there was a lot of variety to choose from. The room was spacious and clean, and very well serviced. The service here is very friendly and accommodating. We also found the location very convenient for travelers. Would highly recommend.
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Respuesta del alojamiento: 【Housekeeper Service】【Charging Station】【A Hotel Beside Wenshu Monastery in Chengdu with Warmth in Every Breath】 Guest, Hello:Thank you very much for your recognition of Xiao Jin. We are delighted to see your review, which tells us that Xiao Jin is one step to being your favorite hotel. Xiao Jin is located in a prime location, within the first ring road, and is only 3 kilometers away from Kuanzh Alley, Jinli Wuhou Temple, and Chunxi Road Taikoo Li. Whether you are on a business trip or traveling, it is an excellent. In addition, the hotel offers a rich and delicious breakfast and warm, considerate service, and we believe you will fall in love with this place! We forward to seeing you again!Sofia Jin Garden Hotel "Jin Li"Casey
Murillo
Honorable Superior Twin Room
Fecha de estancia: nov 2024
Parejas
7 valoración
4.0/5
Muy bueno
Fecha de publicación: 29 nov 2024
Super helpful staff. The hotel is quite clean, but the laundry is sooo bad. It is quite hidden, isolated, has machines with low capacity and not easy to use.
The location is just fine, had to get 2 metro lines to reach the cool places.
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Respuesta del alojamiento: 【 Free parking 】 【 Self service laundry room, gym 】 【 Butler service 】 【 A warm hotel next to Chengdu Wenshu Monastery 】 Dear guest, thank you very much for your stay and sharing. We deeply apologize for any inconvenience caused by the laundry room. Xiaojin's laundry room is located in the gym on the 13th floor, with a separate sign and free self-service. It has 5 fully automatic washing and drying machines, as well as a separate dryer and drying area. If you have any questions, please feel free to contact the butler for assistance. We sincerely invite you to visit again and hope that our next meeting will make your accommodation more satisfactory! Tina "Jinli" from Chengdu Sofei Jinyuan Hotel
Guest Gwen
Honorable Superior Twin Room
Fecha de estancia: nov 2024
Familias
5 valoración
5.0/5
Excepcional
Fecha de publicación: 3 nov 2024
Great hotel with excellent service. Keep up the good work! The only downside is the corridor light that needs to be switched on after the room door was opened and closed. Nice decoration. I would consider staying here again if I come to Chengdu again.
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Respuesta del alojamiento: 【 Free parking 】 【 Self service laundry room, gym 】 【 Butler service 】 【 Charging station 】 【 A hotel next to Chengdu Wenshu Monastery that even has warm air 】 Dear guest, thank you for your stay and sharing. We are very happy that you are satisfied with your stay.Regarding the switch issue you mentioned, thank you very much for your valuable feedback. Xiaojin will report it to the engineering department to see if improvements can be made. Xiaojin Home provides 24-hour online service with thoughtful and warm "Jin Li Service". If you have any questions, please feel free to contact the housekeeper for assistance. We sincerely invite you to visit again and hope that our next encounter will make your stay more satisfactory!Tina "Jinli" from Chengdu Sofei Jinyuan Hotel
Usuario invitado
Honorable Superior Twin Room
Fecha de estancia: nov 2024
Viaje con amigos
3 valoración
5.0/5
Excepcional
Fecha de publicación: 4 dic 2024
Very nice hotel in a great location. Everything was clean and comfortable. Recommend
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Respuesta del alojamiento: 【 Free parking 】 【 Self service laundry room, gym 】 【 Butler service 】 【 Charging station 】 【 A hotel next to Chengdu Wenshu Monastery with warm air 】 Dear guest, thank you very much for your support and recognition of Xiaojin. The hotel has a self-service laundry room, so you no longer have to worry about not having enough clothes to change; There is also a gym that provides guests with free access to a variety of fitness equipment, allowing you to enjoy professional fitness fun; It is worth mentioning that Xiaojin's family also has a cute robot baby who is skilled in delivering goods and meals. Xiaojin looks forward to your next visit. Tina, the "Jinli" at Chengdu Sofis Jinyuan Hotel
Danny Chekee Choi
Honorable Superior Double Bed Room
Fecha de estancia: mar 2024
Parejas
6 valoración
5.0/5
Excepcional
Fecha de publicación: 30 mar 2024
The service is really great. We are welcomes by the service at the door and then the ladies helped us check in and found the perfect room for us with less noise.
I was worried that this would be an old hotel and that’s why would have a hotel smell. They showed us the room and it was fresh with no smell and totally clean. I invited all my friends to stay with me during this stay to celebrate my wedding. Totally worth my money
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Respuesta del alojamiento: Dear guest, thank you for your stay and sharing! Xiaojin has a superior geographical location, located within the first ring road, adjacent to the Buddhist holy site of Manjusri Monastery. The environment is quiet and there are many snacks, making it a good place to take a walk after meals. Regarding breakfast, we have been constantly changing and striving to be adaptable to different tastes, with the aim of meeting the needs of more guests for breakfast. If you have any special preferences or flavors, please let us know in advance so that we can customize them for you! I hope to bring you a satisfactory stay experience next time you stay! Sophie Jinyuan Hotel "Jinli" KIAUS
Usuario invitado
Honorable Superior Double Bed Room
Fecha de estancia: ago 2024
Parejas
1 valoración
3.1/5
Fecha de publicación: 30 ago 2024
Rarely do I feel the need to write reviews although I've traveled a lot in my life. However, I can't not mention the stunning unprofessionalism of this hotel's front desk. In short, they don't know how to work with foreign guests and I would advise against choosing this hotel if you are a fellow foreign traveler.
1. Hotel in this price range, I'd expect someone to be able to speak English at the front desk. Nobody spoke English to me there. Maybe they couldn't or didn't want to.
2. They completely bungled the police registration part. I have two visas in my passport: Chinese and American. With minimal knowledge and training, it's very easy to tell the difference between the two. (Or, if you are not sure which one is which, just ask!) They, however, mistook my American visa for the Chinese one. Good thing I noticed just in time and told them to redo the registration process! Or I'd have to waste even more time dealing with the police and whatnot.
3. For some reason, they started asking me about my exact entry date into China: year-month-day, thus pointlessly wasting even more of my time. (It's been awhile and I don't actually remember my exact entry date). I've been to many different provinces and cities in China, and not once did any hotel in there ask me about my entry date into China. This hotel's front desk asking me for this info is just another example of the staff not knowing what they are doing and how to proceed with foreigners.
Overall, nice environment in the hotel, but very unprofessional front desk staff. Not recommended for any fellow foreign travelers.
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Respuesta del alojamiento: Dear Guest,We apologize for not providing you with a satisfactory stay experience. From any perspective, this is a deficiency in the hotel's work, and we will reflect on it further. On behalf of all hotel staff, we sincerely apologize to you. Thank you also for your valuable feedback. Regarding the issue of foreign guest ID registration and service that you mentioned, the hotel has conducted inquiries and registrations in accordance with the relevant requirements of the Chengdu Exit-Entry Administration Bureau. The hotel will also strengthen the training of its employees' comprehensive business abilities. Thank you again for raising this question with us. We will continue to strive to provide high-quality service experiences for guests from around the world. We sincerely invite you to visit us again and believe that we can offer you a satisfactory experience next time!Sincerely,CC, Front Office ManagerSofis Jinyuan Hotel
Usuario anónimo
Honorable Superior Twin Room
Fecha de estancia: nov 2024
Parejas
4 valoración
5.0/5
Excepcional
Fecha de publicación: 5 nov 2024
Great location, friendly staff, very clean, and breakfast is delicious.
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Respuesta del alojamiento: 【 Self service laundry room, gym 】 【 Butler service 】 【 Charging station 】 【 A hotel next to Wenshu Monastery in Chengdu with warm air 】 Dear guest, thank you for your stay and sharing. We are very happy that you are satisfied with your stay. Xiaojinjia provides 24-hour online service to offer thoughtful and warm "Jinli Service"; In addition, Xiaojin has a rich and delicious [buffet breakfast], [freshly ground coffee], [Minnan characteristic peanut soup], [Chengdu characteristic Dandan noodles], [freshly fried deep-fried dough sticks] and so on; Welcome back to experience it again~Casey "Jinli" from Chengdu Sophes Jinyuan Hotel
RebeccaLupo
Handpicked Exquisite Double Bed Room
Fecha de estancia: sep 2024
Familias
13 valoración
5.0/5
Excepcional
Fecha de publicación: 27 sep 2024
Clean, good breakfast, biggest shower I’ve hever seen, close to the temple
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Respuesta del alojamiento: 【 housekeeping service 】【charging post 】a hotel with warm air beside Chengdu Wenshu Courtyard ] dear guests, thank you for your stay and sharing. I am very happy that you are satisfied with your stay. Small Brocade home provides 24-hour on-line to provide intimate and warm [ brocade service ] ; in addition, small brocade has a rich and delicious [ breakfast buffet ] , we have all kinds of coffee, peanut soup, Dan dan noodles, fried fritters, and so on. Welcome to experience it again! JinliCasey” of Chengdu sofis Jinyuan Hotel
Usuario invitado
Honorable Superior Twin Room
Fecha de estancia: may 2024
Familias
2 valoración
4.0/5
Muy bueno
Fecha de publicación: 25 may 2024
Very nice hotel for my family
I will come again when I am in cheng du
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Respuesta del alojamiento: [Chengdu Wenshu Courtyard next to a hotel with warm air] Dear guests: Thank you very much for your support and recognition of Xiaojin. The hotel has a self-service laundry room, you no longer have to worry about the problem of not enough clothes to change; There is also [gym] for residents to provide free of charge, a variety of fitness equipment so that you can enjoy the professional fitness fun; It is worth mentioning that Xiao Jin's home also has a lovely [robot] baby, who is good at delivering food and food. Xiao Jin is looking forward to your next visit, Sophie Garden Hotel "Jin Li" Betty
bonchecito
Honorable Superior Twin Room
Fecha de estancia: feb 2024
Familias
25 valoración
4.7/5
Fantástico
Fecha de publicación: 13 feb 2024
While this hotel is not located in the heart of Chengdu, it compensates with providing guests with a clean environment, numerous amenities, and a pleasant staff. I would recommend to families and single travelers.
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Respuesta del alojamiento: Dear friends:thank you very much for your support to xiao jin.Xiao jin is located in the first ring,adjacent to the Buddhist shrine of Wenshu Monastery,quiet environment,the hotel is only 3 kilomenters away form wide narrow alley, chunxi road,check in can also enjoy free parking service,wake up service.I hope our heart will let you feel the warmth of home.Betty JinLi sofis JinYuan Hotel,is a warm hotel near Wenshu Courtyard in Chengdu-Molly
Indu Rastogi
Honorable Superior Twin Room
Fecha de estancia: oct 2023
Parejas
6 valoración
5.0/5
Excepcional
Fecha de publicación: 23 oct 2023
The hotel provides excellent service and all the staff is very helpful. We got extra ordinary service from a manager named Molly.
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Respuesta del alojamiento: Dear guests,thanks for your warm commet.Molly is so happy to hear that.Also it's our pleasure to provide service to you.I hope we can meet at Sofis Jinyuan next time.And XiaoJin wish you all the best.SofisJInyuanHotel-Molly.
Usuario invitado
Honorable Superior Twin Room
Fecha de estancia: sep 2023
Familias
14 valoración
4.7/5
Fantástico
Fecha de publicación: 14 oct 2023
Prime location for travelling and the front desk staff are very helpful. I highly recommend this hotel to friends when they are planning to travel in Chengdu. Price is acceptable for such 5 stars hotel.
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Respuesta del alojamiento: Dear guest, thank you for your evaluation of Xiaojin amidst your busy schedule. I'm glad you're satisfied with your stay! Xiaojin is located in a bustling area, adjacent to the millennium old temple Wenshu Courtyard. Opening the window allows you to enjoy the four seasons of the beautiful scenery of Wenshu Courtyard. You can not only experience the charm of ancient culture, but also taste authentic time-honored cuisine. Upon check-in, you can enjoy free parking. Whether you are on a business trip or traveling, it is a good choice! Looking forward to meeting you again! A hotel next to Chengdu Wenshu Courtyard with even warm air - Chengdu Sophis Jinyuan Hotel "Jinli" Tina