Ellenborough Park Hotel, Southam Ln, GL52 3NJ Cheltenham, Reino UnidoVer datos del hotel
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Valoraciones de usuarios
9.2/10
Fabuloso
104 valoración
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Valoraciones verificadas
Ubicación9.4
Instalaciones9.2
Servicio9.0
Limpieza9.3
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Todos los comentarios(104)
Valoraciones positivas(24)
Valoraciones con fotos/vídeo(7)
Muy buen servicio(9)
¡Estancia excelente!(8)
Paul-YUL
Habitación doble clásica
Fecha de estancia: jun 2026
Familias
4 valoración
9.0/10
Fabuloso
Fecha de publicación: 10 jul 2026
Incredible manor restored to its greatness with a nice pub, restaurant and terraces, pool, gym, gardens and rooms. And wow the main house living room is amazing. The walks around the huge property and sunset croquet were lovely.
My only complaint was the hotel was clearly a little short-staffed. We had to call a few times for the basics; towels, nespresso, toilet paper, and to have our room service cleared. We also had to wait a while for our drinks at the pub and they often didn’t have enough staff to clear the tables, especially outdoors.
The breakfast and service was great though, especially the hostess who ran a tight pleasant ship.
My only suggestion is a simple fix to our shower in room 33; the rain shower needs a longer pipe to center it past the toiletries tray. As it is now you have to bend over the tray to shower which made rinsing difficult.
We will definitely return the next time we are in the Cotswolds. Thank you
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6/7
Usuario invitado
Habitación accesible tradicional
Fecha de estancia: mar 2026
Otro
2 valoración
9.5/10
Fantástico
Fecha de publicación: 3 may 2026
We stayed at this beautiful hotel for my 60th birthday. With my daughter. The views are breathtaking and the hotel its self . Great location the staff are very welcoming and courteous.
There is lots of parking , unfortunately we did not get a chance to use the spa facilities.
Our only negative thing was our room although lovely the carpet had a few stains on it and our windows did not open easily , and the entrance hall to our room was very dirty we had been given a room in the grounds outside of the hotel and for the cost of our stay we were very disappointed after seeing such elegance,with the main Hotel and the lobby etc . We had also been given a room with a bathroom that was more suited to someone who needed more support and although there was nothing wrong with that , it would of been nice to have had a choice of a bath as well and we felt someone else might have benefited more with this set up on their stay.
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6/11
Usuario invitado
Habitación tradicional (cama doble grande)
Fecha de estancia: dic 2025
Viaje con amigos
9 valoración
10/10
Excepcional
Fecha de publicación: 22 ene 2026
We absolutely loved fireplace, beautiful place with lots of history. Beautiful memory! Really helpful staff! Loved!
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6/8
Usuario invitado
Suite Junior
Fecha de estancia: abr 2026
Familias
1 valoración
9.5/10
Fantástico
Fecha de publicación: 15 may 2026
Great hotel and we had a great time. Food was delicious. Spa was quite small and sauna and steam room didn’t get hot enough.
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Usuario invitado
Suite Junior
Fecha de estancia: dic 2025
Parejas
1 valoración
10/10
Excepcional
Fecha de publicación: 24 ene 2026
A beautiful building with character and stylish furniture and a feeling that you are in a historic place. The log fire in the sitting area was a special place to sit before and after dinner. A comfortable and clean room with all the amenities. Food excellent with plenty of choice. Will definitely be back!
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Usuario anónimo
Habitación tradicional (cama doble grande)
Fecha de estancia: jul 2025
Parejas
3 valoración
10/10
Excepcional
Fecha de publicación: 7 sep 2025
Beautiful hotel and the staff were all wonderful
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Usuario invitado
Suite Junior
Fecha de estancia: ene 2025
Familias
1 valoración
10/10
Excepcional
Fecha de publicación: 19 feb 2025
We had a wonderful stay for 4 days 3 nights at Ellenborough park. The location and estate are outstanding. This is an authentic English experience.
The staff was very kind and accomodating. We enjoyed the heated pool in february which was great. Breakfast was everything you hoped for.
We are already considering returning in warmer weather and explore the beautiful cotswolds. Definitely recommend ++++
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Respuesta del alojamiento: Dear HallMaya, thank you for taking the time to write such a lovely review for us. We are so glad to hear that you have enjoyed your visit, and we hope to welcome you again in the future for another delightful experience with us. Kind Regards, Hotel Management.
Usuario invitado
Habitación doble clásica
Fecha de estancia: jul 2024
Parejas
6 valoración
6.0/10
Fecha de publicación: 26 ago 2024
Not worth the price. The place is stunning don’t get me wrong. However, it was a bit disappointing in terms of hospitality and the cleanliness of the hotel room was a bit disgusting with a vape and used slippers under the bed with hairs in the bath upon arrival. Furthermore, no TV remote and any information of what to do in the hotel.
Breakfast was brilliant but when you weigh the price of the hotel and the hospitality, I just don’t think £300 was worth the stay. Furthermore, the spa was rammed with children and parents so the size to person ratio was a bit much. Furthermore, restaurants are always booked up and it’s difficult to get a reservation unless you want to end up in the horsebox restaurant last minute.
Bartender was rude when under pressure from the restaurant as I asked for a drinks menu, to which he pointed me to go and get the menu for it. So just ultimately a bit disappointing especially since a room is nearly half a grand.
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Respuesta del alojamiento: Dear Guest, thank you for taking the time to write a review for us. We are sorry to hear that your visit did not meet your expectations. We take your feedback and our guests experiences very seriously, and will be addressing the issues detailed in your review. Please do contact us to discuss further. We hope to improve on these aspects and welcome you in the future for more positive and enjoyable visit. Kind Regards, Hotel Management.