La Isla Resort

Todo estuvo genial lo único fue que la azotea no estaba abierta

Property was clean despite the abundance of sand going in and out and everywhere. I like the amenities. They had a pool, deck on top with a bar, and a fire pit. As an added bonus, if you worry about the smell from these sargassum. The Charcoal smell from the fire pit blocks it out. Also, the smell is only bad when the sun shining heavy over it, so like afternoon, I wouldn’t be too concerned with it. My only gripe is that cleaning staff did not lock my door. I addressed it to the front desk and they apologize and they assure me no one else was on the premises at that moment. There is a bit of silver lining in this incident. It’s a good indication that the area is safe as no one came into the premises.

Clean rooms. Friendly staff coffee and teas avaliable in the office all day. Responded quickly to any problems we've had.

The staff was exceptionally rude. Several unnecessary rules. We learned from the locals that many guests have issues here. Failed to give us towels and then accused us of stealing the ones we never actually had. I’m a world traveler and have never experienced such hostile and rude staff. Won’t ever stay again. Beautiful location tho.

The pool was ok (not great, nothing special). The room was ok (not great, nothing special). The room we got was directly on the road, which is across the street from the beach, so it was pretty close. But the way they greeted us and the lack of kindness or flexibility was disappointing. We found just about every single person we met in Belize to be lovely, friendly and genuine. But the people who worked at the hotel seemed unhappy and annoyed. We arrived 22 minutes before the official check in time of 2pm. They said our room was not ready, fair enough (though I heavily suspect that it was and saw no one go in or out of our room while we waited). But when I asked if we could sit by the pool while we waited, she said no. There was literally one couple sitting by the otherwise empty pool, we’d clearly be bothering no one. Her reply was “the amenities are not available until 2.” There was no reason for this, it was dumb and a crappy way to welcome someone. No one smiled, they didn’t even say hello when we walked in, just looked at us. I had to initiate the interaction, not the end of the world, just not what you expect in Belize, or in customer service in general. She seemed annoyed by our presence in fact. Also, don’t be fooled by the “rooftop” there is no furniture, tons of bird poop. Good for a quick photo but not by any means a place to hang. The experience was sufficient, but not great. There are many many places to stay here, choose one that actually wants you there.

We had a wonderful stay at La Isla Resort in Caye Caulker. The location is excellent—close to everything, especially great restaurants, making it easy to explore the area on foot. The rooms were clean and comfortable, which made our stay even more enjoyable. One of the highlights was the large veranda—it was the perfect spot to relax and sit out of the sun while still enjoying the beautiful surroundings. Overall, a great place to stay if you’re visiting Caye Caulker!

This is a great small hotel with amazing sea view and beautifu lscenery. The hotel is simple and extremely well located and accessible by walking from the ferry. The room are simple and clean. We really enjoy our stay

Clean and well maintained. The staff was very nice and helpful. Great location to be in the middle of it all. We would definitely stay here again!