Comfort Inn & Suites Carrollton

Clean and pleasant place to stay. Customer service was very good. I had no issues with my stay

First room we entered, smelled like rotten potatoes and had a huge brown watery stain on one of the beds. Gave us another room. Stains on sheet that was easily wiped off with a damp cloth. Third room, hairs on the sheets and 'wet' spot stains all over sheets of the other bed. Needless to say, but, we got a refund and left. Guy outside smoking said he was leaving too, his room was filthy. DO NOT RECOMMEND!!

We enjoyed a one-night stay. The service was wonderful and beds comfortable.

The staff was extremely helpful and friendly. I just had a few issues with a few things in my room. But other than that overall I would stay again

we got there at 2:30 but didnt get into a room until 4:30. they said that they were full the night before and had a lot of rooms to clean.

I am the President of the Mill Creek Cross Country Booster Club. Our organization stayed with you just a couple of weeks back and booked another group of rooms for this evening. These rooms were booked in April 2023. We booked a total of nine rooms together. When we arrived at 3pm, only a few of the rooms were ready. We had to send 11 boys to one room to change and leave their items. We departed the hotel at 3:30pm and I was assured that the remaining three rooms would be ready upon our return at 4:45pm. We arrived closer to 5pm and only one was ready. At about 5:10pm another room became ready. It is now 5:25pm and our head coach is still without a room. We need to be reimbursed for at least three rooms at the rate of $115 per room, plus taxes and fees. April Wells made the reservation for the large group of rooms. In addition, myself and another parent had to book our rooms separately from the group. Our rate was significantly higher. We need to be refunded the difference since our rooms had to be used for the teams to change. One reservation is under Cropp and the other under Littleton ($185, plus taxes and fees). We will expect a resolution before we depart tomorrow morning at 6am. It’s now 1:40pm with no response from hotel.

Very friendly staff, clean room and a good breakfast. Minutes to downtown Carrollton with plenty of restaurants. Great stay!

The floors in the room were dirty. The short handicap bar for the shower wasn't attached to the walk and had mold on it. There was mold all along the edge of the shower above my head. The mini fridge was dirty with brown ice in the freezer. The two ladies at the front desk were nice but rooms need a lot of work.