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Hoteles cerca de atracciones populares en Carquefou

Descubre hoteles cercanos a atracciones populares en Carquefou

Paroisse St Pierre St Etienne - Sur Erdre

Best Western Plus Hotel de la Regate
4.2/561 Comentarios

Best Western Plus Hotel de la Regate

Nantes|A 2.54km de la Paroisse St Pierre St Etienne - Sur Erdre
We had an issue with the floor of our bathroom being wet. After using the shower, we noticed it was leaking from under the bath. This was reported, but we were told as it was late it would not be possible to have it looked at. We were offered to move rooms, but as this was a joint room, we could use the bathroom of the other room so stayed. We mentioned the issue again the next day on check out and this receptionist was not aware but said she would have it looked at. The following day I had €200 deducted from my bank. I rang up to see why and was accused of making a mess in the bathroom, flooding it. I was told a technician could not find an issue and so it must be ‘guest error’. After multiple calls about the issue I finally received a call and was told that after a visit from a second technician, there actually was an issue and received an apology. While I appreciate the apology, I wasted a morning of my holiday worrying and dealing with this issue and do not appreciate having a random fine deducted from my card with absolutely no communication beforehand. There appears to be no system for staff to log issues reported by guests, as if the issue was communicated effectively to the morning staff, they would have been fully aware and would have had that staff members testimony. Instead I was told that they would have to wait until that staff member started later in the day to get ‘her side of the story’. In summary instead of receiving an apology for a fault in our room, we received an accusation and a fine. The poor communication made this all the worse. If this is the type of service Best Western are proud of, I will certainly not be returning or recommending your hotels.

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Parc du Charbonneau

Best Western Plus Hotel de la Regate
4.2/561 Comentarios

Best Western Plus Hotel de la Regate

Nantes|A 2.48km de la Parc du Charbonneau
We had an issue with the floor of our bathroom being wet. After using the shower, we noticed it was leaking from under the bath. This was reported, but we were told as it was late it would not be possible to have it looked at. We were offered to move rooms, but as this was a joint room, we could use the bathroom of the other room so stayed. We mentioned the issue again the next day on check out and this receptionist was not aware but said she would have it looked at. The following day I had €200 deducted from my bank. I rang up to see why and was accused of making a mess in the bathroom, flooding it. I was told a technician could not find an issue and so it must be ‘guest error’. After multiple calls about the issue I finally received a call and was told that after a visit from a second technician, there actually was an issue and received an apology. While I appreciate the apology, I wasted a morning of my holiday worrying and dealing with this issue and do not appreciate having a random fine deducted from my card with absolutely no communication beforehand. There appears to be no system for staff to log issues reported by guests, as if the issue was communicated effectively to the morning staff, they would have been fully aware and would have had that staff members testimony. Instead I was told that they would have to wait until that staff member started later in the day to get ‘her side of the story’. In summary instead of receiving an apology for a fault in our room, we received an accusation and a fine. The poor communication made this all the worse. If this is the type of service Best Western are proud of, I will certainly not be returning or recommending your hotels.

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Parc carquefou

Best Western Plus Hotel de la Regate
4.2/561 Comentarios

Best Western Plus Hotel de la Regate

Nantes|A 2.4km de la Parc carquefou
We had an issue with the floor of our bathroom being wet. After using the shower, we noticed it was leaking from under the bath. This was reported, but we were told as it was late it would not be possible to have it looked at. We were offered to move rooms, but as this was a joint room, we could use the bathroom of the other room so stayed. We mentioned the issue again the next day on check out and this receptionist was not aware but said she would have it looked at. The following day I had €200 deducted from my bank. I rang up to see why and was accused of making a mess in the bathroom, flooding it. I was told a technician could not find an issue and so it must be ‘guest error’. After multiple calls about the issue I finally received a call and was told that after a visit from a second technician, there actually was an issue and received an apology. While I appreciate the apology, I wasted a morning of my holiday worrying and dealing with this issue and do not appreciate having a random fine deducted from my card with absolutely no communication beforehand. There appears to be no system for staff to log issues reported by guests, as if the issue was communicated effectively to the morning staff, they would have been fully aware and would have had that staff members testimony. Instead I was told that they would have to wait until that staff member started later in the day to get ‘her side of the story’. In summary instead of receiving an apology for a fault in our room, we received an accusation and a fine. The poor communication made this all the worse. If this is the type of service Best Western are proud of, I will certainly not be returning or recommending your hotels.

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Château de l'Épinay

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Lee valoraciones de usuarios sobre hoteles en Carquefou

¿Buscas alojamiento en Carquefou? Lee valoraciones de usuarios reales para encontrar el hotel ideal.
The Originals City, Hotel Novella Premium, Nantes Est
4/534 Comentarios
Hôtel calme, très bon accueil. Literie excellente .Rapport qualité/prix très correct. Restaurant partenaire à proximité au top. Parfait pour des déplacements d'affaire. Je reviendrai lors d'un prochain déplacement.
Novotel Nantes Carquefou
4/550 Comentarios
We stayed two nights in August. On the first night, we were in a standard room in which the air conditioning didn't work. We set the temperature to 18, then left for the evening. Came back at midnight and the room was too hot. The next day we moved to an Executive room - which was more comfortable in every way. Whilst the hotel has two floors, it does not have a lift - so beware. Also, the garden is awful - it is shabby, and could be a lot nicer. The breakfast was a mixed bag - not great value, but included a ”press your own” orange juice machine. Overall, useful for a stopover of 1 or 2 nights.
Golden Tulip Nantes Carquefou Suites
4.2/548 Comentarios
Muy correcto. Puro. Calma. Wyyuwtixhkxhkcchlcclcjlcjlcjlcjlcjlcjlcjlcjlcjlcjlcjlcjlcjlcjlcjlcjlcjlcjlcjlcjlcjlcjlcjlcjlcjlcjlcjlcjlcjlcjlcjlcjlcjlcjlcjlcjlcjlcjlcjlcjlcjlcjlcjlcjlcjlcjlcjlcjlcjlcjlcjlcjlcjlcjlcjlcjlcjlcjlcjlcjlcjlcjlcjlcjlcjlcjlcjlcjlcjlcjlcjlcjlcjlcjlcjlcjlcjlcjlcjlcjl

Preguntas Frecuentes

Información útil

Precio más alto25.776.844 VND
Precio más bajo1.102.122 VND
Número de valoraciones224
Número de hoteles29
Precio medio (entre semana)3.989.038 VND
Precio medio (fines de semana)3.963.228 VND