Primi Seacastle

The Good - Lovely decorated rooms, we had a small terrace which had no views, but we were fine with that. (Room1) Staff were friendly enough. Great location by the beach. Muffins at Breakfast were to due for!!! The Bad- We could hear the staff downstairs talking all night. We were by the back door, so had people walking in the hall coming back from a night out, so noisy. We didn’t feel we could trust that nothing would be taken due to a letter in our room stating that anything left in the rooms were at our own risk and not the hotels fault if stolen, seen these letters before in hotels, but this just felt a bit dodgy. Parking it was a nightmare. They only have 4-5 spaces and even the staff said some cars parked there diodnt belong to the hotel. It was terrible. To find the place is horrendous! You need to go round the back of the hotel, down a one way street, you will see a small sign called Seacastle. This is where you park, but only on the left hand side. We then made the mistake of trying to get into th wrong building by going upstairs. What you need to do, is go down the end of the parking area, turn left and go past the spa area, there is a door on you right hand side on the far end. You then go downstairs to reception. They really need a sign in the car park, on the room and to state where to go! It was not a great start to our time here in Primi Seacastle and really put a damper on the whole trip due to it taking so long to find anything! Breakfast was ok. The best thing was the muffins. Other than that, its nothing special. However, I ma sure it will be nicer if you can sit outside with a lovely sea view.

Andrew and his team at Primi Seacastle were extremely friendly and helpful and provided several useful tips. The room was very tastefully decorated, had all necessary amenities, with a view over the ocean. Beach is just on the other side of the road, shops, restaurants and the stop of the Hop-On/Hop-Off bus are three minutes walk away. If Camps Bay is not enough to make you want to stay much longer in Capetown, the Primi Seacastle Hotel should be! Very highly recommended!!

A great location and stunning view. A strange checkin experience though as hard to find entrance to hotel. A pretty expensive hotel with a very small bedroom but close to restaurants- highly recommend BoVine and Hussar Grill. The photo of our room 3 seemed to have a king bed but we had a queen. The staff were friendly and the breakfasts were top class and healthy. Parked our car in the driveway each day. Would be a top spot in summer.

This boutique hotel was beyond expectations. The staff are friendly and helpful, the beach is across the road and the view is to die for!! This is our first time in Cape Town and we’re so happy we booked, easy access to the beach and the local restaurants/bars. The rooms are very nice and clean, and the staff helped us book multiple trips out and restaurant reservations (Thank you Andrew and team). I’m currently sitting on the balcony, beer in hand and looking at the stars and listening to the waves. Such a great place.

Primi Castle is located right at the beach in Camps Bay, Capetown. Our rooms/apartments were facing the ocean, each with their own terrace/balcony with, in our case, a table and chairs and 2 sunbeds. If it gets too hot you can open the umbrella. The room we had was spacious, well equipped and above all very clean. And, as an exception to the rule in South Africa, everything was in working condition and in one piece. We always bring some small tools with me, just in case, but we did not need them. The fridge in the room and the little kitchenette were also a welcome feature. The one thing I could not fix was the scheduled powercuts (called loadshedding) by the National Power company ESKOM. Although we have stayed at locations where they installed generators to cope with this, Primi Castle does not have one (yet), or only a small one for the office, because the WIFI kept working (our room was situated near the office). They do supply portable lights and also place them in the corridors. Being on holiday this was not a big deal for us. Made us appreciate the fact that at home there is always power. Breakfast was served in the breakfastroom/bar/pool-deck and had plenty options to choose from. But the best at Primi is the friendly staff. Especially Andrew and Gloria from the reception are great and make you feel welcome. In short: we will definitely be staying there when visiting the Cape.

Camps Bay is also where people from Cape Town come for the nightlife and Cape Town’s celebrities hang out. We greatly enjoyed Camps Bay staying at Primi Seacastle - nice B&B close to the town and beach with comfy rooms and gorgeous views of the beach.

The whole establishment looked sloppy. The room was not clean there where brown stuff on the wall. And the staff was looking bored and uninterested. The manager Michael has left and I assume with him the soul out of this establishment. As I can’t understand how otherwise this place would have got so good reviews. We actually packed our thing and went into another hotel as we were not willing to spend our last days in SA uncomfortable.

I would never usually write a review of a hotel I have not yet stayed in but I feel compelled to write this review as the hotel have not refunded my money and have ceased all contact with me. I sadly had to cancel my trip in December 2021, and the deposit (which was half the cost of the stay) I paid was meant to be refunded in the case of cancellation, as per the booking terms, but they have not answered any emails, whatsapp or chats on ***********. Upon booking and when they wanted the deposit, there was regular contact. Now nothing and I have had no refund. It is a real shame as I intended to rebook this for December 2022 as I felt bad that I had to cancel for reasons out of my control (SA was placed on the UK red list), but given they have not returned my money, I am appalled at the lack of customer service and the audacity to keep my money and cease any contact with me.