Protur Bonaire Aparthotel

We would return! Can be SC, half board, all inc. Apartments were great, good little kitchenette (could do with a dustpan and brush) . Good choice of TV channels. Cot great. Excellent wardrobe space. Hotel area is very clean! Keep an eye on grass areas for cat poo. Beds a little hard we asked for a mattress topper. 2 singles instead of a double, unfortunately. Would of liked a TV in the main bedroom rather than living room (that's where little one slept) wooden cots are great little one slept amazing (we brought our own sheet) block 4 was great! Aircon was turned off in the whole hotel end of April/may. Room was hot! Strollers and towels available to hire. Luci and Vanessa in the restaurant are amazing. Great for allergies soya, oat and lactose free milk available. Happy to make little one separate meals. Food allergens labelled. Great selection of pools if albeit freezing. Sunbeds were still available at 8am. Indoor pool 28degrees heated during March and April or cold months. Bring your own tea/coffee none in the room. Facilities great for little ones, indoor soft play area and playground was great. Only downside was entertainment is soooo loud till 11pm can hear clear as day in your room. Maybe turn down a notch. (Hard when you have a baby who wakes up)  we had some thunder and lightening and rain so do pack some things. We had some awful neighbours above us with unruly children who they left up to their own devices till midnight. Reception dealt with this. Checkin was sooooo slow only 2 people on the desk. Maybe do welcome packs so quicker. You pay a hotel tax when you arrive. Tui transfer was around 1-1.5hrs. We were left waiting at the airport 1hr though waiting for another flight to land so not great.

Fantastic Stay - July 23 Juat returned from a 10 day AI stay at the Bonaire with kids aged 6 and 9. Absolutely loved our time and cannot fault the hotel, staff, location etc. Food a bit repetitive as we were AI, but by no means lacking in quality. Will definitely look to return next year. Massive shout out to Matias from the TUI entertainment team, who is an absolute star and creates such a brilliant atmosphere in the hotel for adults and kids.

Nice but childrens entertainment a bit dated . It was same every night and a bit tiresome. Hotel is lovely but again needs redecorating. The buffet was not always great but we usually found something to eat that we enjoyed.

Absolutely loved my holiday Food great staff great hotel spotless Great for younger kids I don’t normally go to the same place twice but I will definitely return in the near future!! Definitely recommend a boat trip to visit the Dutch caves this place is amazing! The walk along the promenade is also lovely with lots of shops and lovely beaches

Overall we had a lovely holiday, there’s plenty for kids to do, outdoor pool, splash park, kids club sessions, step up and dance with the Tui reps and the indoor pool was open with it being October. My daughter took part in all of these as well as an extra kids club Halloween party for 10 euros where she decorated a tshirt, did a ghost hunt, had her face painted and got a bag of sweets - she really enjoyed this and it was great value for money. The rooms are fine and perfect for what we needed. The beds are quite hard as has been mentioned before but the hotel is having a refurb this winter so there’s potential this might change. The staff are in the majority very friendly and welcoming, one or two we felt were a bit abrupt (mainly at the pool bar) and this seemed to be the case with everyone we saw being served not just us so maybe they were tired from a long season. Table service at night was quite hit and miss. Restaurant staff were fantastic, cleared plates away quickly and had a friendly good attitude. One thing we struggled with was ever getting a second drink at dinner (as the drinks at lunch and dinner were table served) as the staff were very busy. The food on the whole was great. Breakfast was our favourite as lots of choices. Lunch sometimes was hit and miss. We found the food in the restaurant better than the snack bars. The chef Sebastian was always very friendly to my daughter and she loved his pancakes and chicken. The only thing about the food was the snacks were a bit limited and I would have liked to have seen cocktails which weren’t frozen (only 3 cocktails on AI which come from the slush machine). Cakes at 4pm were very popular! Entertainment consisted of children’s mini disco at 8pm and then red v blue team which we found fun and my daughter loved. From about 9.15pm was the adult entertainment. In a week we had 4 outside shows, and 3 by the reps. 2 of these were quiz shows which fell a bit flat, we preferred the shows with music where the mood was better. The reps were all lovely, Matias in particular had a lot of energy and the kids loved him. Cala Bona is fantastic area to explore and we walked down to Cala Millor a couple of times which is a fab easy flat walk. The beach at Cala Millor was lovely and only 14euros for 2 sunbeds and a parasol. Overall we would return again and it will be interesting to see the changes with the new refurb.

A lovely, well-laid out hotel which is perfect for young children. The whole place was very clean and the staff throughout were extremely friendly and helpful, particularly with the children. It was close to the end of the season when we visited, so was quite quiet and the weather was only ok. It was warm, but very windy at times and got quite chilly at night. Rooms - perfect size and layout for a family with lots of storage. Having a fridge and kettle was so useful for having milk/snacks for my daughter, even though we were all inclusive. (Big refurb is coming, but pictures on the display indicated the kitchens were staying.) Food - at breakfast, lunch and dinner food was extremely plentiful and snack lunches could be ordered from the splash pool bar. Nothing ever ran out and everything was hot. Most of it was delicious with a few exceptions, but plenty to choose from. Drinks came quickly and empty plates were whisked away immediately. In terms of all inclusive, the availability of food outside of meal times was very limited compared to other places we've been, which was a little bit of a shame. The a la carte restaurant - which you get one reservation at per week on all inclusive - was lovely. Drinks - very generous measures. Again, compared to other all inclusives the choice was a little limited, but most people would find something they liked. Facilities - the two outdoor pools were very cold, but that didn't put people off. The main pool had a busy area for the older kids (with a bouncy dome thing) and quieter area. The splash pool was great for youngsters with lots of slides. When we went, the indoor pool was a much more enticing offer for most people given the temperature and it had some very shallow areas that kids could safely play in. The indoor pool area could do with a few more chairs/places to leave belongings as the floor gets very wet (obviously). My daughter absolutely loved the soft play area and the playground. Most of the game machines (air hockey, pool) were broken. Entertainment - the entertainment team tried really hard at both daytime and evening entertainment, but it was clearly getting harder as there were fewer and fewer people left and some of the activities fell a little flat. I imagine it's a very different experience in the height of summer. Again, they were great with the kids and encouraged everyone to join in. My daughter wouldn't go to kids club, so can't comment on what it was like but I know it ran for 2 sessions each day with 2/3 evening events while we were there. Location - Cala Bona is very small, but has a nice harbour and very small (shingle) beach. The Bip supermarket was good for stocking up on essentials. Cala Millor and Porto Cristo are much bigger. The nearest bus stop is about 5minutes from the hotel and goes to both places. Overall - this is a very good hotel with practical rooms and the right facilities, made excellent by the very hard-working staff. We would definitely go back, particu

Hotel has a fairly traditional and small check in area. We arrived at the same time as another coach so some waiting experienced. It is around 1hr 10 min transfer as we were the last stop. There is no nearby beach (good for us as not beach lovers) but a nice flat walk along the sea front with usual shops and restaurants. Rooms are a good size and bathrooms fairly modern (there are plans for a big refurbishment of the rooms in the closed season). Pool area good with plenty of loungers and a football pitch for kids to play in. Indoor pool looked a little chaotic as full of young ones jumping in. Gym equipment works (just) but is in a poor state with the treadmill stopping twice mid run for one guest!! Food is very good with show cooking area always offering something freshly cooked and different. Some food is not restocked as the sitting gets later. Themes on some days which is nice (Greek, Indian, etc). Entertainment was not great with a show every couple of days and the hotel crew hosting quizzes on other days. The hotel crew work extremely hard but the hotel need to look at their entertainment programme. Varied drinks available on all inclusive with cocktails pre made (seems to be the way now with AI). Getting a bottle of the gluten free beer (which was very nice from the one bottle I had) proved difficult and I was told different things from it is alcohol free through to “we have run out” (only to see someone drinking a bottle the next day and still being told there was none left). There is Estrella and Magners on tap.

Just spent 7 nights here as a couple. Can't fault this hotel in any way. All staff friendly & helpfull. Cleanliness is above & beyond. Hand sanitiser everywhere. (might help if more people used it). Paper cups at poolbar before 6pm, safer beside pool in my opinion. Glasses at bar after pool closes. Nice beer & spirits. Sunbeds fairly busy but plenty room on grass behind block 3 & 4. Another pool bar there beside kids pool open 12- 4 . Hot food made to order. Pirate ship & slides for kids in pool. Restaurant always clean. Plenty of options for food, even for the fussy ones. Freezer at poolbars with iced lollies, help yourself. Lots of steps here but also ramp access everywhere for pushchairs. 5 min walk from very nice harbour with pubs & restaurants. Overall a lovely time had by us both. Would def return.

This Aparthotel was extremely good I genuinely have nothing negative to say about my stay there the staff were professional and friendly, accommodation was top notch, food was by far the best ive had in any hotel ive stayed in and all the reps and entertainment staff were very hard working and always strived to make our stay as interesting as possible. Its the first time ive used Tui for my package operator and can honestly say that I will be using this company here on out the whole experience was truly amazing from start to finish, Cala Bona was a lovely quieter resort but within walking/biking distance to Cala mallor which had the endless shops and sandy beaches fabulous island which I certainly will visit again