Columbia Downtown Cairo

Habitación satisfactoria... El edificio donde se encuentra el hotel... un basurero

Good hotel. But small. Stratagy location.

ناس محترمة وودوين حسن استقبال ومعاملة وأسعارهم جيدة قطار صباح مصري بإمتياز ، أنصح بالغرف اللي تحتوي حمام داخلي .

Encontrar el lugar fue un poco confuso, es un hotel boutique en un edificio antiguo que tiene muchos otros negocios y hoteles. La habitación estaba bien, pero le faltaba un calentador y ropa de cama extra para mantenerse caliente. El wifi funcionó, lo que parece ser algo difícil de conseguir en Egipto. Podría haberse limpiado y mantenido un poco mejor, especialmente el baño, pero el personal fue agradable. El desayuno se sirvió en mi habitación y era tradicional egipcio y decente, solo desearía que me lo hubieran traído en el momento en que lo pedí porque tenía que irme en 10 minutos cuando llegó la comida. La recepcionista y la señora del servicio fueron amables y cuando olvidé algo en la habitación, me enviaron un mensaje para informarme e incluso se ofrecieron a enviarlo. Lo recogí pero aprecié el gesto. Debido al servicio al cliente, les daré otra oportunidad y me quedaré allí nuevamente, en una habitación más pequeña esta vez ya que el precio es más que asequible. Tengo curiosidad por ver si mi experiencia será la misma o diferente esta vez.

The hostel is located in the 6th floor, the room was very cleaned, if you want to stay a night is a good choice,

Separate shower room would've been a plus. The shuttle service by the owner was a life-saver.

It was so bad that we didn't stay and forfeited the money paid

We stayed at Colombia hotel in June. We were off to a good start with Mohammed, the hotel owner collecting us from Cairo train station and driving us a short 5 minutes journey to the hotel. Mohammed said that as it was a very short trip, it shouldn’t cost much and he wouldn’t overcharge us. But he did. He charged us 300 EGP for what should have been a 30 EGP journey. Here are the things we experienced during our stay: 1. There was another surprise charge of 350 EGP just to check-in 2 hours earlier, even though the room was ready! More money being squeezed from us. 2. We booked the twin room (2 beds), but were only given one bed. The receptionist’s attitude was unapologetic and incredibly dismissive. Despite the confusing messaging on the website, she refused to help or rectify the situation. Throughout our stay, her attitude was the WORST, fixed with a condescending smile. Why does it say “or” if twin and double mean the same thing? Even despite all this, we were very polite and put it down to a language barrier. 3. We were given only ONE towel between us. We asked for extra towels but they were stained and dirty. Even the mattress protector was filthy. 4. Wi-Fi is spotty. 5. Housekeeping is NOT included. We had to ask the receptionist on our penultimate day to clean the room. Terrible system. 6. Breakfast is NOT included. We didn’t even bother to ask about this. Too many bad experiences at this hotel. Do NOT stay here.