Valoraciones de Cairo World Trade Center Hotel & Residences

Respuesta del alojamiento: Dear Valuable Guest,We first would like to thank you for choosing the Cairo World Trade Center Hotel & Residences for your accommodation in Cairo and thank you for your valuable comments on this website, we were delighted to learn that you enjoyed your stay with us. We have noted your comments regarding the suite’s need for refurbishment, and first and foremost, please accept our apologies for any inconvenience caused on this occasion. We would like to assure you that we have already started with the refurbishment of the hotel and we are hopeful that you will experience the renovated suites on your next visit in the near future. Thank you for taking a moment to share your experience. We are pleased to hear you were satisfied with our hotel services. Please accept our sincere apologies for any inconvenience caused. We look forward to welcoming you back again soon at the hotel. Your feedback is a very essential and helpful tool to measure the level of service we extend to our guests, and your positive comments have been noted and communicated to the team who puts our guest on the top of their priorities. Definitely we are glad to have you with us at Cairo World Trade Center Hotel & Residences.Yours sincerely, Ahmed El SalawiGeneral Manager

Respuesta del alojamiento: Estimado huésped: En primer lugar, queremos agradecerle por elegir el Cairo World Trade Center Hotel & Residences para su alojamiento en El Cairo y agradecerle sus comentarios. Nos complace enormemente saber que hemos cumplido con sus expectativas y que su reciente estancia con nosotros fue una experiencia placentera. Sin duda, transmitiremos sus comentarios positivos a todo nuestro equipo, ya que sabemos que serán una gran motivación. La satisfacción de nuestros huéspedes es el objetivo principal de nuestro equipo y de nuestra empresa, y sus comentarios son la energía que nos impulsa a seguir adelante y nos ayudan a mejorar nuestra oferta y a cumplir nuestra promesa. Siempre es un placer tenerlo en nuestro hotel y a todos nos apasiona hacer de su estancia una experiencia de "zona de confort lejos del hogar". Gracias de nuevo y espero tener la oportunidad de darle la bienvenida de nuevo pronto. Atentamente, Ahmed El Salawi, Gerente General.

Respuesta del alojamiento: Estimado huésped: En primer lugar, queremos agradecerle que haya elegido el Cairo World Trade Center Hotel & Residences para su alojamiento en El Cairo y agradecerle sus valiosos comentarios en este sitio web. Nos complace saber que disfrutó de su estancia con nosotros. Hemos tomado nota de sus comentarios sobre la necesidad de reforma de la suite y, ante todo, le pedimos disculpas por cualquier inconveniente ocasionado. Le aseguramos que ya hemos comenzado las reformas del hotel y esperamos que disfrute de las suites renovadas en su próxima visita. Gracias por tomarse un momento para compartir su experiencia. Nos complace saber que quedó satisfecho con los servicios de nuestro hotel. Le pedimos disculpas por cualquier inconveniente ocasionado. Esperamos darle la bienvenida pronto al hotel. Sus comentarios son una herramienta esencial y útil para evaluar el nivel de servicio que brindamos a nuestros huéspedes, y sus comentarios positivos han sido tomados en cuenta y comunicados al equipo, cuya prioridad es el huésped. Definitivamente estamos encantados de tenerlo con nosotros en Cairo World Trade Center Hotel & Residences. Atentamente, Ahmed El SalawiGerente General

Respuesta del alojamiento: Estimado Sr. Alex: En primer lugar, queremos agradecerle su elección del Cairo World Trade Center Hotel & Residences para su alojamiento en El Cairo y agradecerle sus valiosos comentarios en este sitio web. Nos preocupó mucho saber que no quedó satisfecho con el estado de la suite. Le pedimos disculpas por cualquier decepción ocasionada. Agradecemos enormemente los comentarios de nuestros valiosos huéspedes y nos esforzamos constantemente por alcanzar los más altos estándares de calidad. Nos estamos enfocando en las áreas que nos ha señalado y le confirmo que su reciente experiencia no refleja la verdadera calidad del servicio que brindamos en nuestro hotel. Le aseguro que se han tomado medidas correctivas para evitar que estos problemas se repitan en el futuro. Mientras tanto, confiamos en que esta lamentable experiencia no le impedirá volver a visitarnos y esperamos darle la bienvenida a las Residences, donde todo el equipo hará todo lo posible para que su estancia sea cómoda y agradable. Le agradezco una vez más sus comentarios, que nos ayudarán a mejorar. Atentamente, Ahmed El Salawi, Gerente General.

Respuesta del alojamiento: Estimado Sr. Larry: En primer lugar, queremos agradecerle que haya elegido el Cairo World Trade Center Hotel & Residences para su alojamiento en El Cairo y agradecerle sus comentarios en este sitio web. Nos complace enormemente saber que hemos cumplido con sus expectativas y que su reciente estancia con nosotros fue una experiencia agradable. Sin duda, transmitiremos sus comentarios positivos a todo nuestro equipo, ya que sabemos que serán una gran motivación. La satisfacción de nuestros huéspedes es el objetivo principal de nuestro equipo y de nuestra empresa, y sus comentarios son la energía que nos impulsa a seguir adelante y nos ayuda a mejorar nuestra oferta y superar nuestras promesas. Siempre es un placer tenerlo en nuestro hotel y a todos nos apasiona hacer de su estancia una experiencia de "zona de confort fuera de casa". Gracias una vez más y espero tener la oportunidad de darle la bienvenida de nuevo pronto. Atentamente, Ahmed El Salawi, Gerente General

Respuesta del alojamiento: Dear Dr. Alamri, We first would like to thank you for choosing the Cairo World Trade Center Hotel &Residences for your accommodation in Cairo and thank you for your valuable feedback , we were very concerned to learn that you were dissatisfied and it will be a great help if you could send us what was the issue in order to prevent recurrence in the future . Kindly accept our apologies for any disappointment caused on this occasion. We greatly appreciate comments made by our valuable guests and constantly strive to achieve the highest quality standards. We would like to confirm that your recent experience does not reflect the true value of service quality rendered at our hotel . Meanwhile, we trust this unfortunate experience will not prevent you from visiting us again and look forward to welcoming you to the Residences where the whole team will exert every possible effort to make your stay comfortable and enjoyable one. I would like to thank you once again for your feedback, which will definitely help in making things better. Yours sincerely, Ahmed El SalawiGeneral Manager

Respuesta del alojamiento: Dear Valuable Guest, We first would like to thank you for choosing the Cairo World Trade Center Hotel &Residences for your accommodation in Cairo and thank you for your valuable comments on this website, we were very concerned to learn that you were dissatisfied with suite condition , kindly accept our apologies for any disappointment caused on this occasion. We greatly appreciate comments made by our valuable guests and constantly strive to achieve the highest quality standards. Focus is being made in the areas you have brought to our attention and I would like to confirm that your recent experience does not reflect the true value of service quality rendered at our hotel, and I assure you that corrective measures have been taken to prevent these issues from re-occurring in the future. Meanwhile, we trust this unfortunate experience will not prevent you from visiting us again and look forward to welcoming you to the Residences where the whole team will exert every possible effort to make your stay comfortable and enjoyable one. I would like to thank you once again for your feedback, which will definitely help in making things better. Yours sincerely, Ahmed El SalawiGeneral Manager

Respuesta del alojamiento: Dear Ms. Ivy,We first would like to thank you for choosing the Cairo World Trade Center Hotel & Residences for your accommodation in Cairo and thank you for your comments on this website, It is our real pleasure and gratitude to know that we have met your expectations and we managed to make your recent stay with us an enjoyable one. We will certainly pass on your positive comments to all members of our team, which we know will act as a great motivator. Our guests' satisfaction is the ultimate goal for our team and our company, and your feedback is the energy that drives us forward and helps us improve our offerings and exceed our promise. It is always a pleasure to have you at our hotel and all of us are passionate about making your stay with us your "Comfort zone away from Home" experience. Thank you once again and I do hope we will have the opportunity to welcome you back in the near future. Yours sincerely, Ahmed El salawiGeneral Manager

Respuesta del alojamiento: Dear Valuable Guest,We first would like to thank you for choosing the Cairo World Trade Center Hotel & Residences for your accommodation in Cairo and thank you for your comments, It is our real pleasure and gratitude to know that we have met your expectations and we managed to make your recent stay with us an enjoyable one. We will certainly pass on your positive comments to all members of our team, which we know will act as a great motivator. Our guests satisfaction is the ultimate goal for our team and our company, and your feedback it is the energy that drives us forward and help us improve our offerings and achieve our promise. It is always a pleasure to have you at our hotel and all of us are passionate about making your stay with us as your "Comfort zone away from Home" experience. Thank you once again and I do hope we will have the opportunity to welcome you back in the near future. Yours sincerely, Ahmed El salawiGeneral Manager

Respuesta del alojamiento: ضيفنا العزيز ،نود أولاً أن نعرب عن بالغ شكرنا لاختياركم الإقامة في فندق مركز التجارة العالمي – القاهرة، كما نشكركم على تعليقاتكم القيّمة على هذا الموقع. لقد آلمنا كثيرًا أن نعلم بالمشكلة التى واجهتموها ، ونرجو أن تتقبلوا خالص اعتذارنا عن أي إزعاج أو إحباط نتج عن ذلك خلال إقامتكم.وسوف نكون ممتنين لو تكرمتم و ارسلتم رسالة إلكترونية بما حدث مع تفاصيل الحجز على البريد الإلكترونى info@wtccairo*********.نحن نقدر آراء ضيوفنا الكرام لأنها تساعدنا في مواصلة السعي لتحقيق أعلى معايير الجودة. وقد تم بالفعل توجيه الاهتمام إلى النقاط التي أشرتم إليها، ويسعدني أن أؤكد لحضرتكم أن ما واجهتموه لا يعكس المستوى الحقيقي للخدمة التي نحرص على تقديمها لضيوفنا، وقد تم اتخاذ الإجراءات التصحيحية اللازمة لضمان عدم تكرار هذه المشكلات مستقبلاً.ونحن على ثقة أن هذه التجربة المؤسفة لن تمنعكم من زيارتنا مجددًا، ونتطلع إلى الترحيب بكم مرة أخرى في أجنحتنا الفندقية، حيث سيبذل الفريق بأكمله أقصى جهوده لضمان إقامة مريحة وممتعة لحضرتكم.أكرر شكري وامتناني لملاحظاتكم القيّمة التي نعتبرها من أهم عناصر تحسين وتطوير خدماتنا.مع خالص تحياتى،احمد السلاوىالمدير العام.

Respuesta del alojamiento: Dear Valuable Guest ,We first would like to thank you for choosing the Cairo World Trade Center Hotel & Residences for your accommodation in Cairo and thank you for your comments , It is our real pleasure and gratitude to know that we have met your expectations and we managed to make your recent stay with us an enjoyable one. We will certainly pass on your positive comments to all members of our team, which we know will act as a great motivator. Our guests satisfaction is the ultimate goal for our team and our company, and your feedback it is the energy that drives us forward and help us improve our offerings and achieve our promise. It is always a pleasure to have you at our hotel and all of us are passionate about making your stay with us as your "Comfort zone away from Home" experience.Thank you once again and I do hope we will have the opportunity to welcome you back in the near future.Yours sincerely,Ahmed El salawiGeneral Manager

Respuesta del alojamiento: Dear Valuable Guest,We first would like to thank you for choosing the Cairo World Trade Center Hotel & Residences for your accommodation in Cairo and thank you for your comments , It is our real pleasure and gratitude to know that we have met your expectations and we managed to make your recent stay with us an enjoyable one. We will certainly pass on your positive comments to all members of our team, which we know will act as a great motivator. Our guests satisfaction is the ultimate goal for our team and our company, and your feedback it is the energy that drives us forward and help us improve our offerings and achieve our promise. It is always a pleasure to have you at our hotel and all of us are passionate about making your stay with us your "Comfort home away from Home" experience. Thank you once again and I do hope we will have the opportunity to welcome you back in the near future. Yours sincerely, Ahmed El salawiGeneral Manager

Respuesta del alojamiento: Dear Valuable Guest,We first would like to thank you for choosing the Cairo World Trade Center Hotel & Residences for your accommodation in Cairo and thank you for your comments on this website, It is our real pleasure and gratitude to know that we have met your expectations and we managed to make your recent stay with us an enjoyable one. We will certainly pass on your positive comments to all members of our team, which we know will act as a great motivator. Our guests satisfaction is the ultimate goal for our team and our company, and your feedback it is the energy that drives us forward and help us improve our offerings and achieve our promise. It is always a pleasure to have you at our hotel and all of us are passionate about making your stay with us your "Comfort zone away from Home" experience. Thank you once again and I do hope we will have the opportunity to welcome you back in the near future. Yours sincerely, Ahmed El salawiGeneral Manager