Park Hotel & Spa

Terrible hotel. The first room they gave us had no working power and light in the room and the bathroom, the TV had no channels, there was no working WIFI in the room. In stead of saying sorry and giving us a new room, they said that they would send a technician to fix the problem. At the end of the day all the problems were not fixed. After calling reception several times asking them to fix it, they stopped picking up the phone. Only after I went down and insisted that it is not OK to not have power in the room, and not have light in the bathroom, and that I needed WIFI for my work, they reluctantly gave us another room. They did not say sorry for the inconvenience. In the new room they gave us, everything was as you should expect. However, the furniture was dated and worn out. Towels ware not exchanged daily. In the 8 days we stayed, only one time did we get both a small and large towel per person. All the other days we got only one small towel, or one large towel, or no towel at all. Below the rooms facing the river are above the hotel bar, which has loud music in the evening. They do weddings there, at which they do the music so loud, that you have to shout to be able to talk in your room, let alone that you'll be able to sleep. The rooms are advertised as soundproof, but they are not. The rooms are badly cleaned. There was dust, hairs, and even a sigaret on the floor. After our 8 days stay in this hotel, this was not cleaned up. This is not 5 star, more 2 stars.

This place has a 5 Star rating?? How and who is the morron That gave this place a 5 Star rating? Don’t get me wrong, the place is nice and all but, for this price, One expects better. I would at best give it a strong 3-Star rating. Staff has No clue about hospitality. No smiling greeting, No recognasion of me as guest, and rude. They should get the staff cources in hospitality. I fler ignored and I got the feeling it was because of my Brown golden skin color. If They only knew How for example Thailand is with their kindness, and greeting with a smile always, same in Sweden. 5-Star rating and the AC does not work in 25 degrees. Hot water in shower was unavailable because I wanted to shower at 09:00. Apperantly by then most hot water has been used. Breakfast buffé was ok, although, more of the ignoring and sometimes rude staff. Spa was Good But very pricy for this region. Manager was smoking in her office, grouse. Confusing on What is included in the room, be careful of this.

I have never been to 5 star hotel with such a low quality. Nothing in this hotels works properly - not the air conditioner, no hot water, the lift didn't work on the first day, the wi-fi is mostly down, the smell in the toilet in the room was terrible. I was in this hotel few times before. The experience was similar but I was promised that things got better, Well - they didn't. Except for location and a good gym (to those who are interested) it is a terrible experience. For the irony - in the end of my stay - the receptionist didn't even ask how was my stay (very common) - either she knows the answer or just another element in the bad service.

The property was in a convenient location and had a nice view of the river. The ladies at the front desk however weren’t very friendly and almost seemed inconvenienced to be working there. One of my guides had a similar experience with them when picking me up. It was unfortunate they were my first opinion of North Macedonia. The property was great though.

Just spent 4 nights in this super hotel. Located about 15 min walk from the centre by the side of the river and next to the football stadium and park [close to zoo too]. Very friendly staff, all able to speak at least a little English so language is no problem. Nice breakfast, super restaurant for diner and high gym. Perfect for business or holiday.

Stayed on business for five nights and I was overall suitably impressed by the hotel. It is modern and comfortable and my room was large and stylish. There are some nice design touches like the bright red Smeg fridge, some funky furniture and a big shower/wet room, which was amazing! However, the tap on the sink did come off in my hand! It has probably one of the best hotel gyms I have seen, with lots of modern kit and equipment and clean, airy workout areas. Breakfast was really good and the food in the main restaurant was also excellent. There are a couple of bars, which again, are comfortable and modern, with a nice atmosphere. Good selection of drinks and reasonably priced for an upscale hotel. The immediate surroundings look a bit drab, right next to the sports stadium, but the City Park is within a couple of minutes walk and is a pleasant area and it is possible to walk in an easterly direction through the park for 10 minutes or so, to a more lively part of town, with a selection of bars and restaurants. Incidentally, eating out and drinking is not expensive at all. We found several restaurants serving tomahawk steaks for £20 - £25 and a large beer is less than £2. It is a short taxi ride or a 25 minute walk in the other direction, towards the central city locations and the Old Bazaar, which are worth visiting. The city centre is surprisingly lively and picturesque, with the Vardar River running through the middle. The Old Bazaar is an interesting place, with it's old, narrow streets, shops, markets, restaurants and bars. In summary, a very good, comfortable and modern hotel, which I would definitely recommend for a stay in Skopje.

- Negatives: Paid for the most expensive room, but put in a smaller (lower rate) room on the sly as they didn't have it available. They then refused to refund the rate and the manager was extremely rude. Spa pool closed for full period of stay. Shower in room freezing for one day, then only just above cold during other days. Air Conditioning makes a really loud noise for a minute when you put your key card into the card slot. Safe didn't work. - Positives Great central location, right by the football stadium. Modern decor Friendly bar staff and well priced drinks/food

The hotel was beautiful , walking distance to center but the garbage was overflowing everywhere and dogs roaming some scary .

We only stayed for one night before our flight back home and it was nice we had dinner which we enjoyed and the atmosphere was nice with music and lifely . Our flight was in the afternoon and they let us use the spa to relax before the flight. We really liked that