Citadines Prai Penang

Valoraciones de Citadines Prai Penang

Citadines Prai Penang

Menara Sentral, G-01, Jalan Juru Sentral, Bukit Mertajam, Penang, 14000, MalaysiaVer datos del hotel
Citadines Prai Penang
Citadines Prai PenangCitadines Prai PenangCitadines Prai Penang
Encuentra habitaciones disponibles para tus fechas de viaje
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1 noche

Valoraciones de usuarios

4.3/5
Muy bueno
497 valoración
Valoraciones reales
Ubicación4.3
Instalaciones4.3
Servicio4.3
Limpieza4.3
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Todos los comentarios(497)
Valoraciones positivas(482)
Valoraciones con fotos/vídeo(139)
Ubicación fantástica(55)
Habitaciones grandes(23)
Estupendo para viajes de negocios(17)
Piscina estupenda(15)
Muchos servicios/instalaciones(15)
Vistas estupendas(13)
Desayuno aceptable(13)
Buen café(10)
Valoraciones negativas(15)
Nana_nano
Habitación ejecutiva, 2 dormitorio(s)
Fecha de estancia: ene 2025
Familias
30 valoración
4.0/5
Muy bueno
Fecha de publicación: 3 feb 2025
Simple and nice.. comfortable for 2 adults and 3 kids.. easy and free parking at level 5.. easy access from Parking lot to room..
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Respuesta del alojamiento: Hi Nana_nano, Thank you for taking the time to share your experience with us! We're delighted to hear that you found our 2-Bedroom Executive comfortable for your family and that the parking and room access were convenient. Your positive feedback on our surroundings, amenities, cleanliness, and service means a lot to us. If there's anything we can do to make your next stay even better, please let us know. We look forward to welcoming you and your family again soon! Best regards, The Management.
Usuario anónimo
Estudio premium (cama doble extragrande)
Fecha de estancia: dic 2024
Parejas
5 valoración
4.0/5
Muy bueno
Fecha de publicación: 3 feb 2025
Good location. Good customer service and front desk. Room was slightly under maintenance with empty shower gel which was surprising. Slight dusty. Slight smelly hence need some spray and fabreeze.
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Respuesta del alojamiento: Dear Guest, Thank you for sharing your feedback with us. We’re glad to hear that you appreciated our location and the service provided by our front desk team. However, we sincerely apologize for the issues you encountered with cleanliness and amenities in your room. We appreciate your stay and hope to have the opportunity to provide you with a much better experience in the future. Best regards, The Management
Fairil Zurich
Estudio premium (cama doble extragrande)
Fecha de estancia: dic 2024
Familias
12 valoración
3.5/5
Fecha de publicación: 24 ene 2025
hotel ni ok...ada free coffee kat loby bawah.. hotel baru.. nice..view pun ok.. security terbaik.. parking pun ok.. cuma b/fast dia xbest.. ya.. tak best.. mkn pun xda. patut la add on b/fast murah.. rm25 per head.. makanan xda apa nk mkn.. tp utk stay ok.. recommend...JGN ADD ON B/FAST
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Respuesta del alojamiento: Dear Guest, Thank you for your review and for highlighting the positive aspects of your stay, 24 hours complimentary coffee at the lobby, nice views, great security, and convenient parking. We’re also glad you appreciated our new facilities.We’re sorry to hear that the breakfast did not meet your expectations. Your feedback is valuable, and we will work on improving the variety and quality of our breakfast offerings. We hope to welcome you back for an even better experience in the future. Best regards, The Management.
MyGuest
Estudio premium (cama doble extragrande)
Fecha de estancia: dic 2024
Personas en viajes de negocios
78 valoración
3.7/5
Fecha de publicación: 26 ene 2025
Have a nice stay experience.The room is spacious.Surrouding there were many restaurants that were easy to find.
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Respuesta del alojamiento: Hi MyGuest, Thank you for sharing your feedback! We're delighted to hear that you had a nice stay and enjoyed the spacious room. It's great to know that the surrounding area made it convenient for you to explore and find restaurants easily. We hope to welcome you back for an even better experience in the future. Best regards, The Management.
Fibby95
Estudio premium (2 camas)
Fecha de estancia: nov 2024
Familias
3 valoración
5.0/5
Excepcional
Fecha de publicación: 10 dic 2024
Excellence service! All staff are friendly and always give me a hand of help❤️ Definitely will come again!
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Respuesta del alojamiento: Hi Fibby95, Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed our excellent service and found our staff friendly and helpful. Your kind words mean a lot to us ❤️. We can’t wait to welcome you back again soon! Best regards, The Management
Usuario invitado
Habitación ejecutiva, 2 dormitorio(s)
Fecha de estancia: nov 2024
Familias
9 valoración
5.0/5
Excepcional
Fecha de publicación: 10 dic 2024
Very clean room, comfortable environment. Near to Icon city and Auto city, very convenient for eat out and food delivery via grab.
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Respuesta del alojamiento: Thank you for your kind feedback! We're delighted to hear you enjoyed the clean and comfortable environment during your stay. It's great to know our location near Icon City and Auto City added convenience for dining and food delivery. We look forward to welcoming you back soon. Best regards, The Management
Burhan Azmin Rosli
Habitación ejecutiva, 2 dormitorio(s)
Fecha de estancia: oct 2024
Familias
26 valoración
5.0/5
Excepcional
Fecha de publicación: 1 dic 2024
This is my fourth time im here ! Before this i stay at studio room, this time i stay at 2 bedroom, spacious room and clean room! I love so much stay here. staff friendly, all complete amenities.
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Respuesta del alojamiento: Hi Burhan Azmin Rosli, Thank you for your wonderful review and for choosing to stay with us again! We're glad to hear you enjoyed the spacious 2-bedroom apartment and the amenities, especially the cleanliness of the room. We hope to welcome you back soon again! Best regards, The Management
Usuario anónimo
Habitación ejecutiva, 2 dormitorio(s)
Fecha de estancia: oct 2024
Familias
13 valoración
4.7/5
Fantástico
Fecha de publicación: 27 nov 2024
Very comfortable and clean hotel, but location is a bit far from shopping area so we decided to order grab food.
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Respuesta del alojamiento: Thank you for your review! We're glad to hear you enjoyed the spacious 2-bedroom apartment, comfortable and clean. We look forward to welcoming you again soon! Best regards, The Management
Kerol5303
Estudio premium (cama doble extragrande)
Fecha de estancia: nov 2024
Personas en viajes de negocios
26 valoración
3.0/5
Fecha de publicación: 27 dic 2024
Small lobby Worst breakfast No halal cuisine around the hotel.
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Respuesta del alojamiento: Hi Kerol5303, Thank you for sharing your feedback. We regret that your experience did not meet expectations. While our lobby is designed for a compact and cozy ambiance, we understand it may not suit everyone's preference. We apologize for any shortcomings with breakfast and will review this with our team to improve. Regarding halal cuisine, we’re happy to assist with recommendations for nearby options in the future. We value your input and hope to better serve you next time. Best regards, The Management
Usuario anónimo
Habitación premium, 2 dormitorio(s)
Fecha de estancia: sep 2024
Viaje con amigos
18 valoración
5.0/5
Excepcional
Fecha de publicación: 24 dic 2024
The location of the hotel is great! Getting grab around was easy available too, of course not to forget about grab food! Hotel room is clean with all the things we need! Will be back to this hotel again!
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Respuesta del alojamiento: Dear Guest, Thank you for your wonderful feedback! We're glad you loved our convenient location and found it easy to access Grab and GrabFood. It's great to hear that our clean and well-equipped rooms met your needs. We can't wait to welcome you back for another stay! Best regards, The Management
Nicholas WC
Estudio premium (cama doble extragrande)
Fecha de estancia: sep 2024
Personas en viajes de negocios
42 valoración
3.7/5
Fecha de publicación: 29 dic 2024
First time staying here, rather disappointed on the cleanliness. Limited amenities included, although room is similar to a studio apartment. Indoor parking was a challenge as rather confusing directions to go.
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Respuesta del alojamiento: Hi Nicholas, thank you for sharing your feedback. We sincerely apologize for the aspects of your stay that fell short of expectations, particularly the cleanliness, limited amenities, and parking challenges. Your comments are important to us, and we will address these issues with our team to improve our services. We hope to have the opportunity to provide you with a better experience in the future. Best regards, The Management
Noor Roslinda Amir
Estudio premium (2 camas)
Fecha de estancia: sep 2024
Parejas
34 valoración
5.0/5
Excepcional
Fecha de publicación: 4 ene 2025
The rokm is big and spacious. Clean too. There are many shops and restaurants near the hotel. Breakfast is not so great.
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Respuesta del alojamiento: Hi Noor Roslinda Amir, Thank you for your perfect rating and kind words about our surroundings, amenities, cleanliness, and service! We're delighted you enjoyed the spacious and clean room, as well as the convenience of nearby shops and restaurants. We appreciate your feedback on breakfast and will work on improving it to better meet your expectations. We hope to welcome you back soon. Best regards, The Management
Usuario anónimo
Estudio premium (cama doble extragrande)
Fecha de estancia: sep 2024
Reservas para otras personas
11 valoración
4.0/5
Muy bueno
Fecha de publicación: 12 nov 2024
I booked for my colleagues who always travel here, they like to stay here location is good.
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Respuesta del alojamiento: Thank you for your feedback! We’re thrilled that your colleagues enjoyed the surroundings, amenities and cleanliness! We hope to welcome you and your colleagues back soon!
Usuario invitado
Habitación ejecutiva, 2 dormitorio(s)
Fecha de estancia: oct 2024
Familias
1 valoración
5.0/5
Excepcional
Fecha de publicación: 22 nov 2024
Great hotel to stay when visiting Prai Penang, will book here again.
Traducir
Respuesta del alojamiento: Thank you for your kind review! We're delighted to hear you enjoyed the cleanliness, comfort, and amenities of our 2-Bedroom Executive. We look forward to welcoming you back for another stay! Best regards, The Management
Erwan Majeed
Estudio premium (cama doble extragrande)
Fecha de estancia: ago 2024
Personas en viajes de negocios
190 valoración
4.5/5
Fabuloso
Fecha de publicación: 2 oct 2024
Arrived around 4pm and the check in was good. Parking was free for guest hotel. Can choose in front hotel or multistory parking. Room was spacious with separate living room. Aircond and wifi was good also. Cleanliness acceptable.
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Respuesta del alojamiento: Hi Erwan,Thank you for your feedback! We're glad you enjoyed our spacious rooms, good check-in experience, and complimentary parking options. Your comments on cleanliness are noted, and we appreciate your stay with us!Best regards,The Management