Menara Sentral, G-01, Jalan Juru Sentral, Bukit Mertajam, Penang, 14000, MalaysiaVer datos del hotel
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1 noche
Valoraciones de usuarios
4.3/5
Muy bueno
517 valoración
Para garantizar la autenticidad de las valoraciones mostradas, no calculamos simplemente la media. En su lugar, nos basamos tanto en la credibilidad de la valoración como en la fecha de la estancia para determinar la puntuación final.
Valoraciones reales
Ubicación4.4
Instalaciones4.3
Servicio4.3
Limpieza4.4
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Todos los comentarios(517)
Valoraciones positivas(500)
Valoraciones con fotos/vídeo(147)
Ubicación fantástica(56)
Habitaciones grandes(25)
Estupendo para viajes de negocios(20)
Muchos servicios/instalaciones(17)
Piscina estupenda(15)
Vistas estupendas(14)
Desayuno aceptable(14)
Buen café(10)
Valoraciones negativas(17)
Lara Su
Estudio premium (cama doble extragrande)
Fecha de estancia: feb 2025
Viaje con amigos
5 valoración
5.0/5
Excepcional
Fecha de publicación: 29 mar 2025
Friendly receptionists, super clean , spacious and comfy room. Rooftop swimming pool definatly a bonus!
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Peng Ming Khong
Estudio premium (cama doble extragrande)
Fecha de estancia: ene 2025
Personas en viajes de negocios
1 valoración
4.0/5
Muy bueno
Fecha de publicación: 24 feb 2025
The service is excellent, especially the concierge staff who are very helpful. The facilities are adequate and clean.
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Respuesta del alojamiento: Hi Peng Ming Khong, Thank you for taking the time to share your feedback! We’re thrilled to hear that you found our service excellent, especially our helpful concierge team. Your kind words truly encourage us to keep delivering great hospitality. We’re also glad you were satisfied with our facilities and cleanliness. We always strive to enhance our guests' experience, and your feedback helps us improve even further. We look forward to welcoming you back for another pleasant stay! Best regards, The Management
TravelStyL3z
Estudio premium (cama doble extragrande)
Fecha de estancia: feb 2025
Parejas
9 valoración
4.7/5
Fantástico
Fecha de publicación: 9 mar 2025
nice place to stay if u wish to discover bukit mertajam before heading to Georgetown
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Respuesta del alojamiento: Hi TravelStyL3z, Thank you for sharing your experience with us! We're delighted to hear that you had an excellent stay and found our location convenient for exploring Bukit Mertajam before heading to Georgetown. We appreciate your feedback on our amenities and will continue to improve to enhance our guests' experience. We look forward to welcoming you back on your next visit! Best regards, The Management
Nana_nano
Habitación ejecutiva, 2 dormitorio(s)
Fecha de estancia: ene 2025
Familias
30 valoración
4.0/5
Muy bueno
Fecha de publicación: 3 feb 2025
Simple and nice.. comfortable for 2 adults and 3 kids.. easy and free parking at level 5.. easy access from Parking lot to room..
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Respuesta del alojamiento: Hi Nana_nano, Thank you for taking the time to share your experience with us! We're delighted to hear that you found our 2-Bedroom Executive comfortable for your family and that the parking and room access were convenient. Your positive feedback on our surroundings, amenities, cleanliness, and service means a lot to us. If there's anything we can do to make your next stay even better, please let us know. We look forward to welcoming you and your family again soon! Best regards, The Management.
Usuario anónimo
Estudio premium (cama doble extragrande)
Fecha de estancia: dic 2024
Parejas
6 valoración
4.0/5
Muy bueno
Fecha de publicación: 3 feb 2025
Good location. Good customer service and front desk.
Room was slightly under maintenance with empty shower gel which was surprising. Slight dusty. Slight smelly hence need some spray and fabreeze.
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Respuesta del alojamiento: Dear Guest, Thank you for sharing your feedback with us. We’re glad to hear that you appreciated our location and the service provided by our front desk team. However, we sincerely apologize for the issues you encountered with cleanliness and amenities in your room. We appreciate your stay and hope to have the opportunity to provide you with a much better experience in the future. Best regards, The Management
Fairil Zurich
Estudio premium (cama doble extragrande)
Fecha de estancia: dic 2024
Familias
12 valoración
3.5/5
Fecha de publicación: 24 ene 2025
hotel ni ok...ada free coffee kat loby bawah.. hotel baru.. nice..view pun ok.. security terbaik.. parking pun ok..
cuma b/fast dia xbest.. ya.. tak best.. mkn pun xda. patut la add on b/fast murah.. rm25 per head..
makanan xda apa nk mkn..
tp utk stay ok.. recommend...JGN ADD ON B/FAST
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Respuesta del alojamiento: Dear Guest, Thank you for your review and for highlighting the positive aspects of your stay, 24 hours complimentary coffee at the lobby, nice views, great security, and convenient parking. We’re also glad you appreciated our new facilities.We’re sorry to hear that the breakfast did not meet your expectations. Your feedback is valuable, and we will work on improving the variety and quality of our breakfast offerings. We hope to welcome you back for an even better experience in the future. Best regards, The Management.
MyGuest
Estudio premium (cama doble extragrande)
Fecha de estancia: dic 2024
Personas en viajes de negocios
64 valoración
3.7/5
Fecha de publicación: 26 ene 2025
Have a nice stay experience.The room is spacious.Surrouding there were many restaurants that were easy to find.
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Respuesta del alojamiento: Hi MyGuest, Thank you for sharing your feedback! We're delighted to hear that you had a nice stay and enjoyed the spacious room. It's great to know that the surrounding area made it convenient for you to explore and find restaurants easily. We hope to welcome you back for an even better experience in the future. Best regards, The Management.
Rozita
Estudio premium (cama doble extragrande)
Fecha de estancia: ene 2025
Personas en viajes de negocios
1 valoración
5.0/5
Excepcional
Fecha de publicación: 24 feb 2025
The room was clean, stylish, roomy, comfartable with excellent service.
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Respuesta del alojamiento: Hi Rozita, Thank you for your fantastic review! We're delighted to hear that you found the room clean, stylish, spacious, and comfortable. It’s also wonderful to know that our service met your expectations. We look forward to welcoming you back for another perfect stay! Best regards, The Management
Usuario anónimo
Estudio premium (cama doble extragrande)
Fecha de estancia: dic 2024
Personas en viajes de negocios
9 valoración
5.0/5
Excepcional
Fecha de publicación: 4 mar 2025
This is a high ended soho suits for me, excellent place and very convenient. Definitely will come again.
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Respuesta del alojamiento: Dear Guest, Thank you for your perfect rating and for sharing such wonderful feedback! We're thrilled to hear that you found our Studio Premier King to be an excellent and convenient choice. Providing a high-end and comfortable stay is our top priority, and we're delighted that you had a great experience. We look forward to welcoming you back for another fantastic stay! Best regards, The Management
Viking Lai
Estudio premium (cama doble extragrande)
Fecha de estancia: ene 2025
Personas en viajes de negocios
81 valoración
4.2/5
Muy bueno
Fecha de publicación: 15 feb 2025
Big and quite room, nice view from rooftop (swimming pool area)
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Respuesta del alojamiento: Hi Viking Lai, Thank you for taking the time to share your feedback. We're glad you enjoyed the spacious and quiet room, as well as the stunning rooftop views from the swimming pool area, If there were any specific areas where we could improve, we would truly appreciate your insights. Your feedback is invaluable in helping us enhance the guest experience.We hope to welcome you back for an even better stay in the future! Best regards, The Management
Fibby95
Estudio premium (2 camas)
Fecha de estancia: nov 2024
Familias
3 valoración
5.0/5
Excepcional
Fecha de publicación: 10 dic 2024
Excellence service!
All staff are friendly and always give me a hand of help❤️
Definitely will come again!
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Respuesta del alojamiento: Hi Fibby95, Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed our excellent service and found our staff friendly and helpful. Your kind words mean a lot to us ❤️. We can’t wait to welcome you back again soon! Best regards, The Management
XMXM
Habitación ejecutiva, 2 dormitorio(s)
Fecha de estancia: nov 2024
Familias
10 valoración
5.0/5
Excepcional
Fecha de publicación: 10 dic 2024
Very clean room, comfortable environment. Near to Icon city and Auto city, very convenient for eat out and food delivery via grab.
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Respuesta del alojamiento: Thank you for your kind feedback! We're delighted to hear you enjoyed the clean and comfortable environment during your stay. It's great to know our location near Icon City and Auto City added convenience for dining and food delivery. We look forward to welcoming you back soon. Best regards, The Management
Burhan Azmin Rosli
Habitación ejecutiva, 2 dormitorio(s)
Fecha de estancia: oct 2024
Familias
28 valoración
5.0/5
Excepcional
Fecha de publicación: 1 dic 2024
This is my fourth time im here ! Before this i stay at studio room, this time i stay at 2 bedroom, spacious room and clean room! I love so much stay here. staff friendly, all complete amenities.
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Respuesta del alojamiento: Hi Burhan Azmin Rosli, Thank you for your wonderful review and for choosing to stay with us again! We're glad to hear you enjoyed the spacious 2-bedroom apartment and the amenities, especially the cleanliness of the room. We hope to welcome you back soon again! Best regards, The Management
Usuario anónimo
Habitación ejecutiva, 2 dormitorio(s)
Fecha de estancia: oct 2024
Familias
13 valoración
4.7/5
Fantástico
Fecha de publicación: 27 nov 2024
Very comfortable and clean hotel, but location is a bit far from shopping area so we decided to order grab food.
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Respuesta del alojamiento: Thank you for your review! We're glad to hear you enjoyed the spacious 2-bedroom apartment, comfortable and clean. We look forward to welcoming you again soon! Best regards, The Management
Kerol5303
Estudio premium (cama doble extragrande)
Fecha de estancia: nov 2024
Personas en viajes de negocios
26 valoración
3.0/5
Fecha de publicación: 27 dic 2024
Small lobby
Worst breakfast
No halal cuisine around the hotel.
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Respuesta del alojamiento: Hi Kerol5303, Thank you for sharing your feedback. We regret that your experience did not meet expectations. While our lobby is designed for a compact and cozy ambiance, we understand it may not suit everyone's preference. We apologize for any shortcomings with breakfast and will review this with our team to improve. Regarding halal cuisine, we’re happy to assist with recommendations for nearby options in the future. We value your input and hope to better serve you next time. Best regards, The Management